Constraction reviews in Northampton, Massachusetts

Sergei came immediately and handled our water damage quickly and efficiently with no disruption of our family Christmas gathering

Great team of people, great service!

On time, high-quality service! Totally recommend!

I had Water damage in our home n this team of experienced company did everything so professionally and made no mess and arrived on time n will explain every step to you I would definitely recommend this company super work very happy with the job . Thanks Alex,Serhi,vasily ,vasil super team.

We had a big problem with mold in our basement. We called Quality Cleaning and Restoration and they came right over and took care of the problem. Our basement is finally mold-free and we can breathe easier. Thank you!

Professional and very quick response to my water damage. The team arrived and quickly got to work. The guys were professional, courteous, and they were careful and cleaned up after themselves. I would definitely recommend them.

They were fabulous, they came immediately, and their workers especially Dave and the first guy who came, I don’t remember his name, but they were highly professional and I appreciated their work. I would recommend them most highly!

They did a great job replacing our moldy roof and treating our attic for mold, it’s all gone. No more mold smell and we have a brand new ventilated roof and attic with insulation that keeps our attic cool. The employees were very professional and even covered our flower beds to make sure none of the roofing debris damaged anything. Thank you so much Vlad!!

Привет,David Matevosian was dispatched to repair a clogged sink drain and to secure a bathroom sink to the wall. David is ALWAYS pleasant, professional and thorough with his work. He is personable and respected the property and completed the work in fine form. I highly recommend Quality Cleaning and Restoration.

Alex Levitsky was totally awesome. He came to remove some mold in our living room and did the whole job himself in one day. He is professional, kind, polite, clean and not only did a thorough high quality job, but is a nice guy.

I’m not usually a review person (this is actually my first) but this service was so outstanding that I had to show my appreciation. I found mold behind my fridge and needed it removed fast. I called at the end of the day on a Tues. and spoke with Laurie who let me know she would get someone on it as soon as she could. I got a call back midday on Wed. from Alex L. that he could come out the same day to do the free assessment/estimate. Alex provided me with a quote on site and came to do the work the next morning with his partner, Artem. He texted me ahead of time to let me know that they were picking up supplies and would be arriving shortly. Communication was excellent throughout. They got to work immediately and were focused and efficient. They even stayed late so that they could finish the job in one day! Alex and Artem were clearly knowledgeable about the work they were doing and didn’t hesitate to answer all of my questions. They were so professional, courteous and kind, they really should be called the A-Team!

Alex diagnosed a water leak that was very difficult to locate. He was very thorough and I felt confident in his knowledge of the problem and how to proceed to have it repaired.

Vlad was so kind I have been not feeling well and he came out on a Saturday identified black mold on the wall where water was getting in from an empty air conditioner unit that was not sealed. He wiped it away and did not even charge me. Which he could have but was compassionate for my feeling unwell. He was very kind to have made the trip to wipe it away to help. Highly recommend him, such a caring, concerned person

Thank you again

They built our garage and were great to work with also their crew that did the construction did a great job.

Construct Associates does quality work with great communication, responsiveness and high standards.

Does not stand behind work. Starts off well but does not follow up. Does not supervise and manage quality of subs. Does not correct errors. Left at end of job without completing and has not followed up on items. Would not recommend this company.

We worked with Bob Walker, General Contractor and Partner at Construct Associates, for the design and build of an extensive renovation of our new home, beginning in January 2015. The design and estimate were thorough, well thought out. His experience in the field is obvious. He has a respect for a home's history and the neighborhood in terms of design/architecture. Yes, the estimate was higher than we expected, but Mr. Walker's detailed spreadsheet/explanation of costs accounted for many things that other companies we interviewed did not. We also knew a few of his clients, were able to see some previous work, and they all were consistent in praising Mr. Walker's honesty, experience, and standing by his work. Mr. Walker was practical & straightforward. A few items ended up being less, a few were more, but the costs did not go much over the original estimate we were given up front. Friends doing similar work at the same time with another company we interviewed were hit with many "surprise" extra costs, and more stress. Once Mr. Walker starts a job, he does not stop until it's complete. They are very timely and organized. His Head Carpenter/Project Manager, Terry Heffernan, was professional, talented, hard-working, and neat. They completely stand behind their work and are perfectionists. As a new homeowner and renovation "newbie," Mr. Walker & Mr. Heffernan noticed imperfections that I did not, and re-did them. Bob Walker ran his subs like a well oiled machine, and you could see they had a long-time relationship with him. The only reason I did not give 5 stars is that, mid-way through our project, I brought in an experienced designer to help me more quickly and efficiently choose colors & materials (for items that Mr. Walker honestly told me he couldn't help with), and Mr. Walker did have trouble adapting to/accepting some of her ideas. He had not worked with her before. She suggested (and I agreed to) some subtle changes to some of Mr. Walker's yet to be implemented design plans, and he had difficulty listening to other options. But after some time, he accepted these changes, and acknowledged that he liked the finished product. They were simply two confident, experienced designers with different styles, but it all worked out in the end, and our home reflected my style. I would recommend (and have recommended) Bob Walker to close friends. Two years after our initial renovations began, we have had no problems with the quality of the work (including carpentry, flooring, electric, plumbing, HVAC, painting among others), and will hopefully be seeing the Construct team again soon, as we are planning another phase of renovations.

We wanted more light in our living room and the folks at Construct designed a wall of windows that fit the décor and angles of our room beautifully. We were impressed with how well everyone on the team worked together and with the high quality of workmanship they exhibited. The dusty mess we anticipated never happened. Our furniture and floors were covered with plastic and cloths and a vac was used to clean up. The living room was less dusty when they left than when they arrived! We recently had an energy audit done and the thermo sensor indicated that the windows were installed well and that there was no air leakage. We are VERY pleased with our windows and feel fortunate that we followed a friend's lead to use Construct.

I want to share my story because I would have been a returning client however I experienced terrible customer service working with Stephen. I’m not sure what’s going on over there, but the proposed designs for my renovation project had several elements that I did not ask for. The interaction between the designer and Stephen was awkward, no one seemed prepared or took my tight deadline for the project seriously. What’s more shocking is what I was charged for the designs I was presented with. When I asked for an itemized bill, there was no response. $1700+ for an incompetent design proposal is ridiculous and unexpected. In my experience, Construct Associates lacked communication, attention to detail and basic customer service.