Home Services reviews in Quincy, Massachusetts

The team from Best Quincy Carpet Cleaning showed up right on the dot, as planned in Quincy. They carried out a thorough assessment, explained the carpet cleaning procedure, and then got straight to work. The level of professionalism they displayed was second to none, and they even supplied photos of my carpets before and after the cleaning. I'm certainly eager to use their services again, a huge shout out to Miles and Jack!

I truly couldn't have asked for a better carpet cleaning experience! I probably won’t rent a place with carpet again, but if I ever do, I would definitely call for these services. Booking the appointment was easy, and communication was fantastic. The cleaner, whose name I can't recall, arrived right on time to evaluate the situation. He even helped move some furniture to make the cleaning process smoother. He worked incredibly fast and finished within the hour. The carpets weren’t overly wet afterwards and looked exceptionally clean. I highly recommend this service; you can't go wrong with them!

My first experience with a carpet cleaning service was quite positive overall. While I was initially surprised by a $25 rescheduling fee that I didn’t know about, the technician who came to clean my sectional was fantastic. He was courteous and arrived on time. Although I had left them with a sofa that needed a lot of attention, I expected most of the dog hair and stains to be removed, especially since I had managed to do it myself in the past. After the first cleaning, I wasn’t completely satisfied with the results. I felt it was more about the cleaning solution and equipment used rather than the technician's hard work, as he really put in the effort. When I shared my feedback and concerns, the owners responded quickly and arranged for a follow-up cleaning. After the second cleaning, my sectional looked so much better than before. There had been a yellow hue, but that improved significantly. Given that this couch is less than a year old and cost around $3,000, I want to ensure that it looks as close to new as possible, so I appreciate the follow-up. While I still prefer to handle some cleaning myself, I am very happy with the customer service I received and their willingness to make things right by coming back for a second cleaning at no extra charge!

The carpet cleaning service in Quincy did an outstanding job on my Oriental carpet. The service was punctual and the delivery was swift. Jack, Miles, and Kingston were well-equipped and even took extra effort to trim the carpet pad for me, which was incredibly beneficial. They did a commendable job on the cleaning in general. Despite the carpet being over 30 years old, they managed to make it look dazzling and as good as new. Their craftsmanship was genuinely first-rate.

I reached out to Best Quincy Carpet Cleaning at the last minute, needing my carpets cleaned for a move in Quincy. Kingston was swift in his response and made the process effortless, working alongside me to accomplish what was needed. He did an outstanding job! Even my neighbors were so amazed that they asked for his contact information for their own needs! A huge thanks again for your help, advice, and for doing a superb job on the carpet cleaning!

i had some water come in from outside and had to dry out my room and lift up my carpet. i needed my carpet re-stretched and some tack strips replaced. best quincy carpet cleaning got back to me quickly and gave me a fair quote. after the work was done, my carpet looked brand new. jack, who did the job, was friendly and professional. i’m really happy with the results and will definitely use them again when i need my carpets cleaned. their service was better than another company i’ve used before.

donald at best quincy carpet cleaning did a fantastic job. he arrived on time, was friendly, and very professional. he finished cleaning all my carpets in just an hour! my carpets look spotless now, even with two kids and two dogs in the house. the musty pet odors are gone, and everything smells so fresh and clean. i really like that they use eco-friendly methods and less water. the 30-minute text message reminder before arriving made scheduling much easier. highly recommend for anyone needing carpet cleaning—excellent service!

Our carpets have been through a lot over the past six years with our four kids, and they were definitely in need of some care. A friend suggested we try out a carpet cleaning service, so we decided to give it a go. The offer for cleaning our entire house was fantastic, and the results are simply AMAZING! The cleaner was easy to work with and did a high-quality job. I’m really thankful for the transformation. I would definitely recommend this service to anyone wanting to refresh their space or, like me, wipe away some of those not-so-great memories from the kids. The carpet cleaning was incredible!

Usually, I don't pen down reviews for products or services, but the exceptional job Best Quincy Carpet Cleaning did on my off-white carpet compelled me to share my experience. I'm extremely satisfied with not only the quality of work but also the excellent customer service I received. Kingston and his partner, Jack, were incredibly friendly and engaging. They delivered on their promise and exceeded my expectations, all within the agreed timeframe. I think it's important to mention that I'm not personally acquainted with the team or have any affiliations with the company. I didn't know about them through anyone I know, nor had I heard any reviews, good or bad, about their services. I'm simply floored by their expertise! In the past, I had my carpet cleaned by another company in Quincy, and I genuinely think they barely touched it. They assured me it would be done in four days, and it took them four weeks! It seemed like they misplaced my carpet and only remembered to return it when they accidentally stumbled upon it. All they probably did was vacuum it. However, I'm relieved to have found Best Quincy Carpet Cleaning, and I'm certain I'll be using their services henceforth! They not only cleaned my carpet but restored my faith in professional carpet cleaning services. Thanks to their exceptional service, I now know where I will be taking my carpet from now on!

our organization is so grateful to best quincy carpet cleaning for coming to our rescue when our day center needed the carpets cleaned. kingston in the office was very helpful, and jack and miles did an excellent job making our rugs spotless. the team generously provided the service free of charge. we couldn’t be happier or more satisfied!

This is the third time we've used Best Quincy Carpet Cleaning and we will definitely call them again. Miles is always friendly and professional. We moved most of the small furniture and did a thorough vacuuming of the carpets, especially near the baseboards, which really helped lower the price. We had the family room, living room, stairs, master bedroom, home office, hallway, a glider, and a rocking footstool cleaned. My wife said, 'The carpets look so good now, I don't think we need to replace them.'

I have used this carpet cleaning service in Quincy several times, and I am always impressed by how Miles works his magic on my carpets. Every time, my carpets come out spotless and looking as good as new, even when they were covered in dirt, coffee, and pet stains before. The service is not only very professional but also affordable compared to others. I won’t use any other carpet cleaning company—this one is the best!

I was extremely pleased with the service I received! The technician started my day on a great note. He was very polite and professional! Right away, he explained what he would do and asked if there were any specific areas of my carpet that needed attention. He treated and cleaned my carpet to perfection! This young man is fast, efficient, and thorough! My carpet looks new! I will definitely be reaching out to Best Quincy Carpet Cleaning again, and I will be requesting him as well as recommending the company to others.

we were in a bit of a bind when we moved into our new place in quincy. our furniture was arriving soon and we really needed the carpets cleaned before everything was set up, but it seemed impossible to find someone available. luckily, we got a number for a local carpet cleaning company, and kingston answered right away. he listened to our situation and promised to fit us in, which was a huge relief. the next day, jack showed up right on time. he was very friendly and clearly knew a lot about getting carpets cleaned. he worked quickly and efficiently, and our carpets looked fresh and spotless when he finished. we were really happy with the results. after the cleaning, we found out they also offer other services, which we are planning to try in the future. we’ll definitely be calling them again for our next cleaning!

I’m really happy I found this carpet cleaning service! Miles was very professional when scheduling my appointment and followed up ahead of time, as well as on the cleaning day. He took time to walk through my home, talked with me about our pets, and the fact that we have a baby coming soon, and helped me pick the best carpet cleaning options for our budget. Miles worked by himself and cleaned 5 rooms, a staircase, and a hallway in under an hour and a half, and our carpets look amazing. After he left, I noticed one area in the living room wasn’t done because we hadn’t moved some furniture. I called, and Miles came back with no problem to finish that spot. We had a great experience overall and I will definitely use this carpet cleaning service again and recommend it to others.

I had a fantastic experience with Best Quincy Carpet Cleaning when they cleaned my area rug in preparation for my upcoming move to a new apartment! The team was very professional and communicated with me in the way I preferred. They even shared helpful tips on how to keep my rug clean in the future. I've only owned this rug since 2018, but since it’s a cream color and I got it during puppy training, it got dirty quickly, and my attempts to clean it myself didn’t work well. When a scheduling issue arose, they were flexible and adjusted the pick-up to four days later, yet they still returned my rug right on time for my move. They truly are the best, and even though I hope this rug stays clean, I know exactly who to contact for regular cleanings!

Donald and Miles arrived right on time and clearly explained each step of the carpet cleaning process before getting started. They worked quickly and finished the job much faster than we thought they would. When they were done, Donald went over the different service plans, and we chose the three-year plan. He explained how it works and shared the guarantee that comes with it. Overall, it was just as great an experience as we had the day before when our carpets were cleaned by Kingston and Miles. Best Quincy Carpet Cleaning will always be our top choice for carpet cleaning.

I live in Quincy and needed someone right away to clean the carpets in my fiancé’s home. I spoke with Kingston, who arranged for a technician to come out the very next day. The job was pretty big and not easy, but Kingston listened to all my concerns, explained the carpet cleaning process, and kept in touch the whole time. They even gave my fiancé a special discount. The technician was very friendly and made sure every stain was cleaned thoroughly. I highly recommend Best Quincy Carpet Cleaning and will definitely use them again!

I’m extremely happy with the fantastic carpet cleaning service I received! Kingston was a real lifesaver, fitting us in for a last-minute appointment and letting us know exactly when he was on the way. He arrived right on time and was ready to handle our move-out carpet cleaning without any issues. Kingston and his helper cleaned the carpets quickly and thoroughly, and even helped us move some furniture that we hadn’t finished moving ourselves. The carpets looked and smelled amazing when they were done. The whole team was friendly, the results were outstanding, and the customer service was excellent. I highly recommend this company for anyone in Quincy needing carpet cleaning—I’ll definitely tell my friends and family!

Because of all the recent rain, our basement flooded and the carpets were in bad shape and needed urgent cleaning. Kingston came quickly to check everything and gave us helpful advice on how to save our carpet instead of replacing it. Using his equipment, he removed as much water as possible, then after drying the area with fans for a couple of days, he came back to clean and deodorize the carpets. He was flexible with our schedule and the prices were very reasonable. I would definitely recommend Best Quincy Carpet Cleaning to anyone who wants great service at a fair price. Our carpets look even better now than before the flood!

i have used this carpet cleaning company for a long time at both my home and my workplace. they have helped with all kinds of carpet cleaning jobs, including deep steam cleaning and stain removal. jack is always a pleasure to work with—he is responsible, respectful, and always on time. everyone in the team has been professional and friendly. i definitely recommend this carpet cleaning service to anyone looking for reliable and quality work.