All reviews for Chenette Plumbing & Heating

Website says appointments available and that they install and service Rheem heat pump water heaters. Called today and they aren’t taking new customers and don’t work with heat pumps at all. Move on.

I contacted Chenette Plumbing to do some emergency work while our regular plumber was on vacation. I was quite surprised when Mr. Chenette refused to do work at our property because I had questioned the necessity of COD payment from us, another Quincy company that had been here in the same location and business for 42 years. He was most rude and actually hung up on me - I was most taken aback. Not at all professional.

Shame on me for using this comedian twice. Disorganized, sloppiest plumber ever. Likes to take trips with his helper for parts at my expense. Left water flowing from pipe while at supplier. Didn't like my question, why is this job so expensive ? Tenant upstairs had no water when he left. He did come back to fix it but what an attitude. Complete rip off

There are no words how disgusted I am with this company. I planned on redoing my bathroom starting with a new tub. We went through the whole project. I ordered the tub around January last year. I had to wait months for a special drain because of the shutdown. I finally got the drain and I emailed saying I got it in. Then two more calls after that with zero response. I waited 6 months before trying to find someone else and now I have had a tub for about a year sitting in my living room and no other plumber will touch my job. Absolutely disgusted that a professional would do this. And by the way he knew I wanted a soaker tub because my mom has cancer and I just wanted her to be able to soak after her chemo.

Had been using them for many years. However this past week we called them about a water heater issue. When the plumber finally called back it was 5:30 pm. Missed the call we were shopping. When we called back and spoke to the receptionist? She was full of all kinds of attitude. She said to us quote: ‘ well did you have your phone with you? Excuse me lady is your business doing that well that you alienate us and lose out on a $3000 job. You are not the only game in town lady. Going to your closest competition. This place has a bad attitude. Go someplace else.