Home Services reviews in Revere, Massachusetts

I had a wonderful experience with a carpet cleaning service in Revere. Their professionalism is truly top-notch and they always put in additional effort. In fact, Brett even utilized his vacuum cleaner to meticulously clean the gaps between my sliding glass doors. He also graciously assisted me with my outdoor carpeting. His consideration and kindness were genuinely appreciated. So, a massive thank you to Brett - I wholeheartedly endorse him and the carpet cleaning service he delivers!

We've been relying on Brett's carpet cleaning services for the past nine years we've resided in Revere, and we wouldn't consider anyone else. Every time his team leaves our home, our carpets are immaculate and the entire house feels refreshed. We have a pet dog, which can be challenging for carpet cleaning services, but thanks to Ian and his team's tremendous efforts, we've been able to keep the dog, his bowl, and bed inside the house instead of the garage! Brett offers fantastic rates and is consistently punctual. If there's ever a delay, he has the decency to make a phone call.

I contacted Gold Star Carpet Cleaning to re-stretch the carpet on one stair and to address a small section that had an ink stain. They arrived the next day, right on schedule, and assessed the situation. Since the stain was in a high-traffic area, they suggested cleaning it first before considering any replacement. Since we were planning to have the whole carpet cleaned anyway, we set up a full carpet cleaning appointment a couple of days later. Once again, they showed up on time and got to work. The re-stretched carpet looks fantastic, and they did an excellent job removing the stain and cleaning all the carpets!

I am truly impressed with the kindness and excellent assistance Ian and Brett provided when I reached out after accidentally spilling a can of dark walnut stain on my living room carpet. When I asked Ian for advice, he confidently replied, 'Don't worry! I'll be there right away.' He quickly arrived with his team and all the necessary equipment. Although it seemed challenging to remove the dark oil stain, Ian never gave up. He not only tackled the wet stain but also took the time to clean the entire apartment and all the rooms. By the time they finished, there were no traces of any stains left. Their dedication to helping in such a tough situation was remarkable. Ian truly cares about his clients, and I would wholeheartedly recommend Gold Star Carpet Cleaning!

Living in Revere, I was thrilled when Brett was able to travel to my location. Even though he was slightly delayed due to traffic, he kept me informed which I appreciated given the distance. Brett's friendly and professional demeanor impressed me. I required carpet repair and stretching because of a cut made by my husband due to a water leak. He also inspected the wood beneath the carpet, which had developed mold. Brett promised to take care of this issue. He executed a comprehensive job and I would strongly suggest considering him for any carpet repair needs. His service deserved an A+!

I have used a carpet cleaning service a couple of times for my area rugs. Each time, they carefully explained the cleaning process, examined my rugs, and noted any areas that might need special attention. The turnaround time for my orders was around a week. When they picked up the rugs, they were securely wrapped in thick paper to keep them safe. The cleaning was incredibly thorough, and I noticed the colors looked much more vibrant right away. The rug material stayed soft and undamaged. It's clear that this carpet cleaning service has a genuine passion and extensive knowledge of carpets, and they take pride in what they do. I highly recommend them!

we recently had a carpet cleaning service come to take care of our living room area rug and both sofas. ian arrived on time and thoroughly explained his process and how long the job would take. he was skilled, meticulous, and handled our belongings with great care. once again, we are very happy with the results of the carpet cleaning. we would definitely give it 5 stars! brett was also very professional and knowledgeable. he showed up earlier than expected and called ahead to inform us. he cleaned our sofas and dining chairs, pointing out the areas that required extra attention. we will certainly choose this carpet cleaning service again and highly recommend them!

After a red wine spill, we reached out for carpet cleaning services, hoping to get the stain out in time. Ian got back to us the same evening with his expected arrival time for the next day. That morning, he sent a text letting us know he was 20 minutes away. He arrived right on time, was very professional, and showed great respect for our home. Ian worked hard not just to remove the stains but also treated the entire area around them, making the furniture and carpet look brand new. He also recommended some effective stain removal products for any future small spills. He truly exceeded our expectations, completing the job on time and at a fair price. This is the second time we've used these carpet cleaning services, and we highly recommend them!

We are thrilled with the carpet cleaning service provided by Ian and Brett today. They arrived 30 minutes earlier than planned, inspected the areas that needed cleaning, and did an amazing job. Our carpets now look as good as new thanks to their exceptional service in Revere! We are genuinely grateful for their excellent work!

if you’re in need of exceptional carpet cleaning, you’ve found the right place! the father and son team came in and truly transformed our space. after dealing with water damage, we required a thorough carpet cleaning along with an antimicrobial treatment for our carpets and a cleaning for our office chair. once they finished, our carpet looked and smelled fantastic—much better than before! the professionalism and attention to detail they showed were outstanding. they left our office with a delightful berry scent that lasted for over a week. it's a smell i definitely miss! i highly recommend this service; you won't regret it!

Ian came to my home to clean my carpets, chairs, sectional, and ottoman. He arrived right on time and was very professional throughout the process. He carefully listened to my needs and tackled a big job with many area rugs, stains, and marks. Ian took his time and did an excellent job cleaning everything. He even managed to remove the slime my kids had put on the carpet, which another company had said was impossible to fix. He handled it effortlessly! The pricing was very reasonable, and the quality of work was outstanding. I will definitely be calling him again and highly recommend this company for carpet cleaning services!

I recently had four large off-white carpets cleaned, which initially looked stunning when we moved in. However, over time, they became quite stained. While we have a dog, I can’t say she caused all the marks. About a year and a half ago, I had another carpet cleaning service come in, but I wasn’t very satisfied. They told me the stains couldn’t be removed, which was disappointing since replacing the carpets wasn’t an option for us. This time, I sought recommendations and was impressed by the options I found. Ian came over to evaluate the carpets. He was honest about the situation and promised to give it his best shot, acknowledging that it was a challenging task. After about two hours, he finished, and I was absolutely amazed by the results! The carpets looked even better than I had hoped, and I’m now committed to keeping them clean. I plan to maintain them with annual shampooing. Ian is very knowledgeable, and his van and cleaning equipment were spotless. He also shared helpful tips about carpet care and home humidity. There were no harsh chemicals or unpleasant smells involved. Our home looks so much brighter now! I highly recommend his services!

Ian arrived right on time and was very polite. He was extremely helpful and made sure to address all the stains and spots I was worried about. Ian clearly knew what he was doing and was able to get all the spots out of the carpet. While cleaning, he even showed me a spot he had just finished compared to an area he hadn’t cleaned yet—it was amazing to see the difference. My carpet looks almost like it’s brand new again. The equipment used looked like it was the latest and worked great. Ian worked hard the entire visit and was very careful with details. He even used special tools to clean the baseboards and took care of the area under my sink. Ian went above and beyond, and I would definitely use this carpet cleaning service again. I give Ian an A+.

After moving back to the area, we decided it was time to get our carpets cleaned after having several years of renters. Winters suggested that we have the carpets professionally cleaned. I researched several options to find the best service and pricing. I was really impressed when the owner mentioned, 'My kids are on this truck every day—I only want them around the best.' It's great to see a family-owned business that has been part of the community for many years, treating customers like family. Their work ethic is outstanding, and their prices are very reasonable. I was so pleased with the carpet cleaning that I had them return for regular maintenance, and now we have them scheduled consistently. I couldn't be happier with their service, positive attitude, and the quality of work. They also take care of our furniture, ensuring everything stays in excellent condition. If you're looking for trustworthy, expert carpet cleaning from a family-owned company with integrity, this is the one to choose.

I recently had my carpets cleaned and treated with a protector in several rooms of my home. The technician came on a Saturday morning and worked efficiently while ensuring everything was done thoroughly. I really appreciated how Gold Star Carpet Cleaning could fit my request for weekend service. It felt fantastic to walk into a house with fresh-smelling, clean carpets after not having them cleaned since I installed them about four years ago. The service was prompt, and the results were excellent! I would absolutely use them again.

Gold Star Carpet Cleaning performed an outstanding job on my carpet cleaning after some water issues in my basement. I was really stressed about the damage, but Brett and his team quickly set to work and helped me feel relaxed. They were meticulous and did an amazing job. The cleaning was finished right on schedule and within the budget. The team was always on time, professional, and dependable. It’s clear that Brett takes pride in his work and ensured everything met his high standards. I’m very pleased with the results and would definitely recommend their services!

I have called on Brett and his team many times for carpet cleaning. With 4 dogs and 7 kids in my last rental home in Revere—including a Basset Hound with oily skin—the carpets got pretty dirty. Brett managed to remove all the dirt and odors from the carpet, so you couldn’t smell the dogs anymore. He cleaned the carpets in three homes I rented, and I always got my full security deposit back. He even adjusted his schedule at the last minute on a Friday afternoon when I needed to change the appointment time. Brett is always on time, dependable, honest, and does amazing work on my busy carpets. I wouldn’t trust anyone else with my carpet cleaning.

Gold Star Carpet Cleaning was very responsive, patient, and kind when I needed to reschedule my carpet cleaning twice. They confirmed the appointment the day before and let us know the technicians' names on the day of service. Ian, Brett, and another team member arrived and were all very professional and friendly. They worked together to shampoo and steam clean the carpets, and Brett even finished with a carpet brushing, which I hadn't seen before. Ian answered all our questions and shared helpful tips. Our old light beige carpets now look almost new. Very satisfied!

I have worked with many carpet cleaning companies over the years for my real estate and property management business, and this one is definitely at the top of my list now. When I called, Ian was able to fit me into their busy schedule, which was a huge relief after another company didn't show up. The excellent customer service continued from there. Brett came out to steam clean the carpets and he was very friendly and knew exactly what he was doing. He made sure to extract as much water from the carpets as possible for a quick dry since I had tenants moving in soon. He even found some spots I missed and really went above and beyond. It's rare to find people like Ian and Brett who truly care, especially these days when good customer service is hard to find. I'll definitely be using them again for more jobs!

We recently had Gold Star Carpet Cleaning come to clean our living room area rug and both sofas. Ian arrived on time, explained his cleaning process, and told us how long the job would take. He was very careful and detailed, making sure our furniture was well protected during the cleaning. The results were excellent—our rug and sofas look fresh and spotless. Brett also helped out with our sofas and dining chairs. He was professional, arrived earlier than expected, and called ahead to let us know. Before starting, he pointed out spots that needed extra attention and made sure we were comfortable with the plan. We are really happy with the service and will definitely call them again for carpet and upholstery cleaning. Highly recommend!

I’ve had a fantastic experience with Gold Star Carpet Cleaning! Once we brought home our Bichon, Dori, it became much harder to keep the carpets looking fresh with just my own machine. I needed a professional carpet cleaning service that wouldn’t leave a strong chemical smell or leave the carpets too wet. After looking around, I gave them a call for an estimate and have been a happy customer ever since. The staff, like Brett and Ian, always arrive right on time and are very friendly and professional. They’re easy to talk to, but they get right to work and finish the job efficiently without cutting corners. I really appreciate how the company focuses on the customer and offers top-notch service at a fair price. I also enjoy receiving their newsletter, which sometimes includes recommendations for other local businesses. It’s great to have a trusted source for reliable services in the area. Supporting local companies is important to me, and I’m glad to have found a carpet cleaning team I can rely on for the long run.