Home Services reviews in Rockland, Massachusetts

4.9 based on 347 reviews Back to the listing
    5

    April is the best worker. She is so professional and detail oriented. The carpet looks like it's new!!!
    Thank you guys!!

    5

    Town and Country did a fabulous job of cleaning our 6 dining room chairs AND the grout in a guest bath. On time, reasonable and a local business!
    Would recommend and definitely use again.

    5

    Town and country did a fantastic job cleaning my very dirty sectional sofa. Stains got out that were greasy and oily.my couch looks and smells like new. Thank you for a job well done. I highly recommend them.

    5

    Our experience could not have been better! The technician, April, was friendly, prompt, checked the situation, and made recommendations.We were thrilled with the results of the cleaning of two chairs and an area rug. We would highly recommend Town and Country!

    5

    Wow, what a great experience! From my initial call inquiring about rug cleaning services, to the timely pick up and prompt return of my rugs that look brand new, I could not be more pleased! My interaction with Brice when my rugs were returned to my home was so pleasant, it made me realize that customer service and good old fashion friendly exchanges between people are alive and very much a part of Town and Country Carpet Cleaning!!!!

    5

    Amy always does a great job at our house.She has done our carpets 3 times. She is very easy to deal with.Thanks Amy Mike and Janet

    5

    Thank you! Making the appointment was easy and I appreciated the text updates and reminders. April did a wonderful and thorough cleaning of my sofa and carpet. She was helpful and pleasant too!
    Thank you —you have made a repeat customer!

    5

    Town and Country did an amazing job! The whole process was easy start to finish. Gary was very pleasant and knowledgeable during the quoting process - Michelle was kind and helpful booking my appointment - and April was a rockstar! Our office carpets have never looked better.

    5

    Repeat T&C customer here. Excellent customer service, easy to schedule, provided email updates for scheduling/arrival, and the carpet cleaning results were top notch. We had custom area rugs, upholstered counter/bar stools, wall to wall carpeting in the basement and stairs cleaned all in one day (half a day really). It was a lot of work and April completed it with professionalism and a smile; she's fantastic. Town & Country isn't some massive conglomerate and doesn't try to jam their way into your home with a gotcha low intro price and then hard upsell you. They are local and treat you like a valued customer. T&C has fair prices that are transparent. We wanted to add an additional room to what was scheduled to be cleaned and it was no problem; got the estimate for the additional room (and stairs) and we said yes. 100% recommend.

    5

    April came to my residents this morning and did amazing job on multiple carpets on 2 different floors. They came out great as they really needed a good cleaning after the winter months. She did this all in a great time frame. Thanks April and Town and Country highly recommend them.

    1

    I’m not really sure what happened with this place. We have had cleaning done by them before, but they have no-showed 3 times now and there’s absolutely no way to speak to anyone that actually works for this company. They use a third party phone answering service, who cannot transfer you to anyone at Town and Country. They can only “take messages”, and the calls are never returned.

    Really disappointing downturn, as these guys used to be great.

    5

    After searching online for carpet and upholstery cleaning in Rockland, I came across a company with top-rated reviews. I was thinking of choosing another well-known company, but after seeing all the positive feedback and watching some helpful videos, I decided to give this service a try. Trenton came to my home and was incredibly professional and friendly. He made sure to protect my walls and furniture by using corner guards throughout his work area. The carpet and upholstery cleaning was extremely thorough—my carpets and sofas look and smell fresher than ever. I truly appreciated the care and respect he showed for my home. From now on, this will be my go-to company for any carpet or upholstery cleaning needs in Rockland. I highly recommend their services—you won’t be disappointed!

    5

    preston did an incredible job cleaning our carpets. not only was he professional, but he also had a really friendly attitude and showed up right on time, which is a big plus! this is actually the second time i'm using their carpet cleaning services in rockland, and i couldn't be happier. the first time, we had bicycle grease, dirt, and mud all over the main entrance of our old house, and after preston finished, the carpet looked brand new. the prices are very reasonable—definitely the best i've found around. preston is also super easy to work with and makes sure everything goes smoothly. i highly recommend them to anyone needing carpet cleaning, both for homes and businesses. great job preston!

    5

    We had a water leak in our rental home in Rockland that caused flooding and soaked our carpets. We called Jeff & Sons Carpet Cleaning Service, and Preston and his team arrived right away with powerful vacuums, big fans, and all the equipment needed for carpet cleaning and water removal. They worked quickly, even late at night, to pull out the wet carpet and move out the damaged furniture. Preston let us know we could relax because they would handle everything—and they really did. They turned a stressful mess into a manageable situation, and we are so thankful for their fast and professional service!

    4

    i have to rave again because 10 stars still do not feel like enough. preston came out and did a very thorough carpet cleaning job on the area rugs, sofa, and wall-to-wall carpet. he was kind, professional, and even gave attention to my rescue pups while working. i had forgotten about one extra rug, and he was happy to clean it too at no added cost. everything looked beautiful when he finished. the carpets felt soft, fresh, and clean, not stiff like they sometimes do after a cleaning. the upholstery and rugs also came out great, and the whole house felt more refreshed after the service. the next day, one of our dogs had an accident downstairs and left a few urine and stool spots on the carpet. i reached out, and bryson came back right away to treat and clean those areas. he kindly told us there would be no charge since we had just had the cleaning done and they wanted to help. that level of care and follow-up service really meant a lot to me. i was so happy with the whole experience. this team does excellent carpet cleaning, rug cleaning, and furniture cleaning, and their customer service is just as impressive as the results. highly recommend them for pet spot treatment, deep cleaning, and keeping carpets looking soft and fresh.

    5

    The carpet cleaning team was very professional and easy to work with. Since they are owner operated, it really showed in the care, attention, and pride they brought to the job and in their customer service. I needed my white couch upholstery cleaned because it had started to look dull and slightly gray over time. They gave me a clear estimate over the phone and explained the pricing in a simple, transparent way, which I appreciated. Preston called ahead of time to keep me updated on the arrival window and let me know they respected my schedule, and they arrived right on time. During the service, they were patient, knowledgeable, and happy to answer my questions. They explained the cleaning products, steam cleaning methods, and upholstery care tips in a way that was easy to understand, which made me feel confident that my furniture was in good hands. They treated my home and furnishings with care, worked thoroughly, and the couch looked much fresher and brighter when they were done. I also appreciated the follow-up call afterward to make sure I was satisfied with the cleaning. Overall, it was a smooth, professional carpet and upholstery cleaning experience, and I would gladly use their services again.

    5

    We recently had our carpets professionally cleaned, and the results were amazing. Before we moved in, the previous owners had a dog, so there were strong pet odors, dirt, and buildup deep in the carpet fibers. The cleaning team did a thorough carpet cleaning and treatment, removed the smell and mess, and made the whole home feel fresh, clean, and comfortable for move-in. I had never hired a carpet cleaning service before, so I was not sure what to expect, but the process was easy and the results were better than I imagined. They were professional, efficient, and paid attention to the areas that needed extra care. The pricing was also very reasonable, especially for the quality of the deep cleaning. I was surprised at how affordable it was. I would absolutely use this carpet cleaning service again and will continue to call them whenever our carpets need care.

    5

    I was very impressed with the carpet cleaning service. It is really hard to keep carpet clean with a toddler, a teenager, and a house full of men, so the traffic areas were very worn and looked extremely dirty. Our carpet is older and was close to needing replacement, but after the deep cleaning, stain treatment, and attention to the sofas and chairs, it looks so much better and feels fresh again. Bryson did a fantastic job and made it possible for us to keep the carpet a while longer. This is actually my first time writing a review, and I had to share how happy I am with the results. The pricing was very reasonable, the service was professional, and I highly recommend them for carpet and upholstery cleaning.

    5

    Owen did a awesome work cleaning my carpet. He is professional, came on time, took his time to clean my carpet and did not leave any mess. I endorse his service

    5

    Colton and Miles were at my home today. Both were solid with customer service. I actually think their first goal was to gain my trust through honest work and feedback, not trying to upsell me too much on services. If gaining my trust through honest work was their goal, they met their goal.

    5

    The job was top-notch. Bryson, the technician, thoroughly explained the available options. The results were outstanding. You could clearly see the difference in my carpets and furniture after they were cleaned. Plus, Bryson was such a delight to interact with. Even my dogs took a liking to him!