Plumbing reviews in Rowley, Massachusetts

4.5 based on 57 reviews Back to the listing
    5

    Excellent service, extremely reliable, and very congenial. We are psyched to have a great plumber!

    5

    I've been using Jesse for many years now. He is very knowledgeable and has always been reliable.

    5

    Jesse came right by when I called him and told him I had a leak at my main water pipe. He replaced the gasket and was done in about 15 minutes. Very happy with the easy, quick fix and that he took the time to explain to me what had been going on. 100% recommend.

    5

    Jesse has worked on our heating system, plumbed our new bathroom, and installed a dishwasher. High quality work, very professional, reliable and personable. Jesse takes the time to answer my questions and explain things thoroughly.

    Highly recommended for all your plumbing and heating needs!

    5

    Jesse was a consummate professional. He was on time, efficient and easy to work with. Our home had some challenging plumbing issues and he found an expert solution for all of them. I would highly recommend him!

    5

    Jesse was the most efficient and cost-effective plumber I've hired. He arrived on-time and went right to work. You can tell he's passionate about his craft because every time I answered a question, he enthusiastically gave an answer.

    If you are looking for a plumber in our neck of the woods... look no further.

    5

    I had a great experience with Jesse from JCG Plumbing.

    Jesse installed a new water heater for us after we discovered our old one was leaking. It was evident that he was highly experienced, and the work was done professionally and promptly.

    I am very satisfied with the result and will definitely be calling on Jesse again. I highly recommend JCG Plumbing.

    5

    Very polite and courteous. Gave detailed explanation of what needed to be done.

    5

    Mike was polite, reviewed my Hot Water tank situation carefully and presented 2 options for direct replacement. Additionally he offered an opportunity to subscribe to a service maintenance plan that would reduce installation cost. I am considering Maffei sudden service for this project and would call on them again when my furnace needs replacement.

    5

    The team (esp. Joe and Seth) at Maffei was great. I had a gas leak and they came promptly to quote it. I got a reasonable quote and they did the work very professionally. I would highly recommend them, and plan on using them again.

    5

    Jack and Zach were professional, knowledgeable and customer service was excellent. I will have them back for regular service on my HVAC and also my heating system. I’m thankful when I called they fit me in the best they could and she was very accommodating and their customer service was excellent.

    5

    Billy was incredible! Very helpful! He was wonderful taking the time to assess our situation and help us with potential future options. We are thrilled to have Maffei servicing our home! Thank you!

    5

    Ryan was polite and great with my dog. He quickly drained my sink. He then replaced a spigot and ran a waterline to my fridge. He explained everything he was doing and showed me where everything was and is now. I am excited to be a member of a friendly and competent company.

    5

    Jack from Maffei Services did a great job fixing my HVAC unit. He quickly identified the issue and did the necessary repair promptly. He was very professional and I felt I was treated fairly. I highly recommend them.

    5

    Maffei always responds to my requests quickly. I was having issues with my thermostat. The day after I called, they scheduled Billy to come and check it out. He was very professional ... listening, testing, and determining I needed a new thermostat. He installed and set it up. I am very happy with this service.

    5

    Got a new toilet and sink installed, only took a day for Maffei to get everything, install it and remove the old installations. The technician, Ryan, was great, and left everything meticulously clean.

    5

    Had a leak in our toilet Sal and Paul handled it with ease. Prompt and professional service. Highly recommend

    5

    Maffei was a great experience. From my first call to the completed work I was extremely impressed. The plumber, Ryan, was very professional, knowledgeable and considerate. I appreciate that he took the time to explain the work that needed to be done.
    This was my first job with Maffei and I would certainly use them again. Thank you Ryan!

    5

    He was very pleasant and professional. He expressed options for us and suggested regular maintenance.

    4

    I had 2 issues with hot water heater/tank at 2 different properties. Maffei was very prompt (next day) response. I thought the price for both issues was very high, but I was in a bind and agreed. The work was completed promptly and the (I believe) was very high quality. The plumbers were very nice young men and highly skilled.

    1

    Unfortunately I found the service to be very expensive ($700+) to do a dishwasher installation. I accepted the estimate because I was pressed for time. The problem was that the installation was not profesional. I had to call them back because the unit was not aligned properly and it also stressed my cabinets. Luckily no permanent damage to the cabinets but was surprised they did not notice. They had also asked for an additional $1,100 to just take the old unit away. I declined that and ended up selling the unit with the buyer picking it up. I also asked them to estimate on fixing a toilet leak. The estimate came in at $430. I declined and ended up fixing it by replacing the flapper. Took me 15 minutes and cost $16 to fix the job.
    I am not one that usually leaves reviews (good or bad) and maybe luck was not on our side… but I was a little upset . If you charge over profesional rates, you should at least provide profesional quality service.