House Cleaning reviews in Salem, Massachusetts

I have used maid pro of Salem for several years now.

Of course the cleaning depends on the cleaner.
All the cleaners are friendly, accommodating and hard working.

I just had Zuleika clean my house, she was amazing, most cleaners do not move items, just clean around them.
She did that and more...thorough detailed, so accommodating. Friendly..I hope she can clean my home always.

Also the people who run maidpro of Salem, they are so so vey patient accommodating, helpful, understanding
Can t say enough
Thank you

When Cristy and Gloria show up -- clean is the result. maidpro has taken care of my house and the mess created by both dog and I for years -- great people great job. The house shines. Happy person and clean house make me a happy and LOYAL customer. Way to Go MaidPro!

It says something when you entrust someone to come into your home every two weeks and you have never met her. Laraine has my complete trust and I just love coming home after she has been there - everything is put away, it smells so clean....my 18-year old cat is fine and purring (and she does not like strangers). MaidPro is my choice and I am glad Laraine is part of that choice. Linda

I have been using MaidPro in Salem, Mass for a few years now and I couldn't be happier with their service, especially because of one FABU cleaning professional, Vjollca. She is extremely hardworking and dedicated to making my home spotless, which I LOVE. There is nothing better than coming home to a squeaky clean house. Not to mention doing it with a smile. THANKS SO MUCH for making our home sparkle. I highly recommended her and MaidPro to friends and family.

-Victoria
Peabody, MA

Very disappointed! Came first time to clean studio they left all dust , floor dirty I will attach pictures below ! They offered me to come back and clean after they saw the pictures of my apartment yet the same thing ! They clean around things don’t even move a vase of flower to clean under ! First and last time

Amazing all-around service. Easy to sign up. No contract. Reasonable rates. Ease of service. Don’t need to be home. Work 60-70 hour weeks and still have a sparkling home. Thoughtful follow ups. Actually enjoy my days off? Supposedly if you feel something was missed they will come back and fix it, but I’ve never needed that. How can you not be happy with something like that?? Would recommend to anyone who can’t keep up with cleaning.

Vanessa has been coming to my home in Beverly to clean my home...she is a real pro trying to exactly what you want done, and more. Pays attention to detail, and takes pride in her work. I would recommend her to clean your home!

We had an initial clean for our and Johannie was fantastic--she was super nice and did a fantastic job. Really happy that we found MaidPro and looking forward to continuing to work with Johannie!

Vanessa and Bree were wonderful. So nice to come home to a clean home. My allergies have been much better since I hired Maidpro.
Best thing I have done for myself.

I've been using Maidpro for about a month now. Katia has been amazing and I couldn't be happier with the service. She really goes above and beyond and she's super nice. My house is spotless. I debated for a long time about hiring a service like this but when I realized I just couldn't keep up with the scrubbing anymore, I finally decided to try it and I'm so glad I did!

Horrendous first attempt, mediocre on the second visit. Called to tell me that they needed more time (extra charge) and even after my "free" second visit we had dirty cabinets. Might be fine for light cleaning (light dusting, toilet brushing, and vacuuming) but scrubbing is not what they do. It's unclear if the issue is time management or fear of using muscles to actually scrub but we were able to clean many times faster than the professionals here. Perhaps they didn't even open the cabinets in the kitchen or bathroom?

$400+ for a job poorly done on under 1200sq ft of living space with no furniture. 0/10 would not recommend even though customer service on the phone is nice.

Pictures are from cabinets and windows AFTER they came. The last is after the second visit. So many crumbs...

Editing to add that I hate leaving bad reviews and I've rarely left one star. I try to be understanding but spending the money we earn on this was simply disgusting.

Shocking estimates. All other cleaners work diligently for less than half the price. Quoted me 249 to clean our 400 sq ft air bnb. I currently pay $75.
They told me it would take two workers 2 hours. Just a greedy office manager imo

About a year ago, I finally decided to have help with my housecleaning since I was facing several surgeries. I was so pleased that I have continued MaidPro services even though I am completely healthy again. There are many things that I love.
For example, Janice is always responsive and prompt. A day or two before 'the date', I receive an email asking what I would like to have done. That information always gets communicated correctly.
I have requested to have Vjollca each time, and my wish has been granted. She is wonderful. All details are attended to, and I come home to a sparkling clean home. I couldn't be more pleased.

MaidPro came at the recommendation of a friend, after a long conversation about cleaning and not wanting to do it. My experience thus far has been excellent! The cleaners arrived on time and did a fantastic job of cleaning. It felt WONDERFUL to have a clean home and not have lifted a finger. MaidPro follow up to ensure your satisfaction and strives to really keep you happy as a customer.

Have long trusted MaidPro and they're always consistently great with excellent customer service. Johannie and Maria in particular!

I get my MaidPro’s to come once a month and they do an amazing job! Thanks Lily, Anyi and Marcela!

Update 6 months later: had to cancel my MaidPro service because the service became sporadic. My usual MaidPro Lily no longer works there so the office sent someone new without telling me and the cleaning just wasn’t worth paying for. None of the women are English speaking so it was hard to tell them to clean the obvious dirt they missed on my shower tiles. The office ladies are nice but I had to call multiple times to get proper service done. They have this 49 point cleaning checklist that they say they do but most of them don’t. I would look for a different service.

Krystal and Sierra did a wonderful job. They arrived on time, completed the work in the time allotted according to the estimate, and were quite personal and accommodating. I look forward to having them clean my home on a monthly basis.

Joyce and Shanna are the best!!! Can't say enough about how thorough and friendly they are. I have always been very pleased with every cleaning. I have recommended them to many friends. VERY HAPPY I found MaidPro.

Shanna and Joyce are an amazing team. I am consistently impressed with their attention to detail. They are reliable, efficient and very professional. I would absolutely recommend them to anyone looking for a high quality cleaning.

I love MaidPro. My husband and I decided long ago that investing in a cleaning service was a relationship saver. When we moved to Salem a year ago we had to find a new service and MaidPro came highly recommended. We could not be happier!

7.2021 Update: we've been using Maidpro for almost two years and are still super happy. Jenna and Juana take such good care of our home and I really appreciate how Maidpro has handled the pandemic.

After traveling for a week, it was a treat to come home to everything sparkling, dust free & spelling fresh! They even left a note “I enjoyed spending time with your cat”. Janice is always responsive and her team does a great job every time. I highly recommend!