Mechanical Contractor reviews in Saugus, Massachusetts

A woman at this place so assist me without with the tankless water heater very very system I do recommend this company though for any of water heating needs they get learned about a rebate for a different different things and be able to tell me about the date on the bottom for my water heater

Thank you Jackson and Ben for your efficient services on the job, you just completed at my residence. Great Job

I was unable to find a plumber and via Angi I sent a request for a heating and hvac company Stephen from Chilli Whillie in Saugus was the only one to contact me it being a Saturday I had lost my heat Stephen from Chilli Whillie called and came out found the issue and due to the holiday wasn’t able to come til Wednesday but his technician Anthony came out installed our new heating system this company exceeded our expectations they are the best of the best and I would highly recommend them

Thank you, Jackson and Ben for the efficient services that you just completed at my residence. I really appreciate the quick response on my issue. Thank you guys for showing up.

Used Chillie Willie in Saugus for a heating system and water heater install. Was attentive to our needs, worked with us, took pride in their work, Will use again for future needs.

This team was lights out. I hired them to do all of the plumbing/HVAC for our kitchen remodel and they did not disappoint. Professional, cordial, and accommodating.

Quick and professional. We’ve been happy with all the work they’ve done for us. Would strongly recommend.

We were pleasantly surprised at how responsive they were. Personable, explained everything about the repair, thankfully was able to repair in time for the heat wave! Thanks for such great service. We will definitely recommend!

Jared and Steven are the best! They did work at our first location and we have called them again for our second location! They are always on time, provide quick response time, and are very efficient!

Cross & Anthony were great, explained everything they were doing and fixed my A/c quick.

Anthony and Cross were fantastic and Steven was fast to respond! Quick and efficient and kind

Anthony and his partner Azi were a dedicated and professional team who installed A/C in our 84 yr old home. Their attention to detail and craftsmanship was unparalleled. They were thoughtful in cleaning up and in always wearing masks indoors. Anthony also noticed that our dryer vent cap was broken and that the venting was not done correctly. He was looking out for us- and we so appreciated it! Additionally, the team did not pressure us to finish their work on their timeline when our baby was sick and we needed to pause on the install for a few days. True human beings and professionals! We are so excited for a cool, quiet summer and no more noisy, heavy window A/Cs!

I had a truly great experience with this company. Everyone was timely, communicative, prompt and more importantly patient with me when I asked for time to get a second opinion. They ended up being the best priced option and also were reliable and friendly to work with. Most importantly, I felt I could trust them entirely. Highly recommend!

Chilli Willie has come to our aid multiple times and is always super responsive, communicative, prompt and professional! They've provided quick, quality solutions basically on the spot. Seriously exceeded expectations.

I had a very good experience with Chilli Willie Plumbing of Saugus. I needed a Vent for a dryer installed, a few places I called were not interested in the job(one said it was to small, one thought it was to hard drilling through stucco). They did a nice job on the Dryer Vent, as well as replacing an old rusted check valve. Jared and Stephan were very polite and professional, as well as knowledgeable. They helped me by answering my questions, even with a quick response after the job, for a follow up question. I highly recommend them, especially for Gas Dryer Vents(or jobs that are unusual that other people may shy away from)

These guys did an amazing job replacing my hot water heater. Steve was prompt in answering all my questions. Was knowledgeable and practical when coming to solutions. The pricing was fair, they were on time, communicated well, and did a quality job. I would highly recommend.

Hands down the best there is!! Steven rocks he was honest from start to finish! This is the company you would want to hire to get things done when needed ! Honesty is all and Chillie Willie was honest with me about my unit not having any issues another company would of sold me a whole new unit when not needed !I will definitely be calling you guys back when needed no hesitation !!! Thanks a million

I would highly recommend Chillie Willie for heat pump installation! They installed a five zone split for our house, were very professional and responsive throughout the quote process, worked with us to ensure the best placement of the units themselves, and did a great/professional job installing the system. We will definitely be using them again in the future!

If your from Boston we all know two things #1 Right now our patriots are wickedly horrible 😫 #2 most of the homes and commercial properties are really old. Not a bad thing but need more TLC When I bought my first commercial building I forgot that fact and ended up needing to upgrade the entire HVAC system . I didn’t even know what HVAC meant so I called a friend and asked who do you trust in Boston with hvac work. He gave me the number to a place called CHILI WILLIES I said you sure he said ask for Steve n ask him what hvac stands for so I did. He was at my building with two regular Dunkin coffees the next morning. Him and his team did what needed to be done and had everything as far as equipment I would need to buy installed and functioning so fast I was in awe. Every day they showed up smiling and when the job was over I took them all to lunch at a local pub for the food of course and I told Steve him and I would be doing lots more together. Three buildings and one house later I can honestly say if you want hvac, mechanical, and plumbing work done right for a very fair price call Steve at Chili Willie’s do not mention our beloved Pats we’re all hurting rn Tom come back your only 47 lol thanks Chili Willie’s 🏈🙏🏻

Stay away from thus company. I had them come to my house to flush my heating system and after they touched it my shower had ice cold water. I called to get someone to come back out and the receptionist hung up on me. I am an elderly disabled woman in a wheelchair and on dialysis, paid them with no problem and thus is how they treat their customers? I will be calling the Better Business and the Commission on the elderly and disable. I was not rude I was very polite and reasonable. She chose to hang up while I was still speaking.

The employees are A++!! Steven has now done several jobs for my home, and is always responsive to my many questions. He’s honest and my first call when I need help!
Tony, Ozzy, and Alex did a fantastic job and made sure all was well when installing my new ac and furnace. I super appreciate you all! 😊