Plumbing reviews in Shrewsbury, Massachusetts

Have used this company since 2008 when getting my Title5 on my new home. It’s a great experience from start to finish. The best prices around and they are on time, friendly and very professional.

We called for an emergency service and were told someone would call shortly and be on their way. We waited an hour and called back, and were told the same thing: "he'll be there shortly, but call back if you don't hear in 20 minutes." At this point I asked if we should call someone else and they said "no, no, he'll come." We call back in 20 and this time we're told the guy isn't answering his phone. So if you're looking for "emergency service" I would look anywhere else.

I had an excellent experience with United Drain. They were great, honest, and truly kind throughout the entire process. They arrived on time and fixed my drain efficiently, with no hidden fees or surprises. It’s hard to find such professional and trustworthy service these days. I highly recommend them to anyone needing help with their plumbing!

Really knowledgeable technicians

Fast service and a fair price!

Fantastic, very professional, knowledgeable and fixed severely clogged drain in under an hour

Very unprofessional & bad mannered people. Would advise to find another business to service your home

Great organization. Very professional and good at what they do.

Sammy did a great job cleaning my drain! Thank you Sir.

Excellent, professional, effective.
Shout out to Nate.

Super responsive, reasonable price, great work. Won’t hesitate to go with them again.

Fantastic response time.. When you need it fixed and they come within the hour. Professional, prompt and reasonable. Highly recommend.

Nate came out on a Saturday night and within an hour had our drain flowing nice. Great company and very polite.

Called them Thursday evening. They made time for us Friday morning Cost was extremely reasonable. ALOT less than we expected. Nate the service tech was friendly and professional. Cleaned up the unfortunate and unavoidable mess Wish we didn't need them but since we did we Couldn't be happier with the experience.

Sean (or is it Shawn) came to our house to check the functionality of our drain since we had problem last January. Sam (also United Drain Cleaning) thought we had a freeze problem with our drain last January which resulted in our fieldstone foundation basement flooding. We live in Florida, so this was, for us, a big problem. Anyway, Sean came and checked things out. He also believed we had a freeze problem since everything seemed to work just fine. Sean gave me some suggestions to help in the future and basically was professional and courteous. So, would I recommend? Yes I would.

This company came within an hour of my call. Pricing was very affordable, all of the people I spoke with were kind and courteous, fantastic work. Don't waste your time with Roto Rooter.

This company is the best. All it took was one phone call and within one hour a technician, Sam, was out to help us with a clogged kitchen sink. They charge a flat rate exceptionally reasonable. They are local, located in Shrewsbury, are super friendly and hard working. Thank you so much!

Not to be compared with Roto-Rooter which is in my opinion, are thieves and overercharge and try toto upsell you "enzyme treatment"...

These guys are awesome. I called after another company left me high and dry. They came right out, not once but twice. Honest, reliable and fair rates. It was a very good experience.

I have a large pipe underneath my driveway to drain rain water. After a steady heavy rain that lasted throughout the night into the next day, the area right next to my driveway was like a small swimming pool. The drain was totally blocked and water was running over the end of my driveway that had just been redone this year. I had no idea who to call and by a stroke of luck another plumber I called highly recommended this business. The man who owns this business was so cordial......he actually was in the area and came right away. In about ten minutes he had assessed the problem and unplugged the drain......water came rushing like a small river.
I would highly recommend this business!!!!!!!!!!!!! He refused my offer to pay him saying it was no big deal.....but he had the" expertise" to know exactly where the drain would be blocked and how to fix it. HIGHLY RECOMMEND this business!!!!!!!!!!!!!!!!!!!!!! He definitely is a man of integrity!

I wanted to leave a review for this business. I called them in my search for a plumber and explained my issue. They told me exactly what I needed to do in order to not get screwed over by other plumbing companies. By following their helpful advice I was able to find someone to sort my problem without spending a ton of money I didn't have. If it wasn't for them I would have paid for a service I didn't need. They are awesome people with awesome customer service. Helping folks even when they aren't clients. Thank you again for saving us money and helping us fix our home

Absolutely outstanding! Adrian came diagnosed and fixed the problem within 2 hours on a holiday. No overtime holiday charge they are open till 11pm. A++++++++++++++++ Tough to find good quality fair priced work like them