Plumbing reviews in South Deerfield, Massachusetts
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RCW went way above the level of professionalism and customer service and timeliness you could hope for calling on a Saturday morning after three nights of single digit temperatures.
They answered and said although very busy with half a dozen frozen/burst pipe calls they’d get out to me a half hour away to fix the badly leaking kitchen sink with broken valve handles so the water could not be shut off to them.
He called before showing up to give me the option of waiting until Monday if could wait until then to save the extra cost of an emergency service call
They got there less than 4 hours later and within 20 minutes had my valves replaced and sink fixed and were very easy to deal with and informative and professional beyond any standard.
Highly recommend them to anyone in the area and will be first on my list of who to call for any plumbing needs. -
Recently bought a house in Deerfield and found a few "surprises" and needed to replace pressure tank. Ron stopped by to review the whole house and a bunch of jobs. He suggested a new model tank which is way better than the old one. I also got a whole house sediment filter, the kitchen sink was clogged with sand and stones. The water would barely flow and now it is literally shooting out! They also fixed other leaks and installed a drinking water purifier I selected in the sink.
Ron's communication was very good and timely. He reviewed which parts and tank would be used, and the cost. They worked fast and efficiently, no nonsense. Prices were very reasonable. I received an invoice with a list of all the parts and expenses. I would not hesitate to use them again. -
In a time when its difficult to have any professional return your call, I was very pleased that RCW Plumbing answered my call right away!!!
He did a complete overhaul of my bathroom. New sink, toilet and shower. I'm a very particular person and I'm very happy to say that my bathroom came out beautifully.
All work was professionally done. He was very knowledgeable and efficient. I was very pleased with how personable he was and especially pleased how respectful he was of my home and my fussy cat.
Thank you for your immediate attention to my home. -
I hired RCW to replace a shower valve for my rental unit. Chris was very knowledgeable and professional. He communicated well and was very helpful in explaining the options for the job. Very polite and did quality work. I'm very happy with the new shower valve and hardware. I plan to use RCW in the future and would recommend to anyone in the area.
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Chris was very responsive to my request for service when my gas boiler was malfunctioning leaving me with a cold house and cold water. Chris was able to put together a great plan to install a new heating unit and water tank. The work looks amazing and I have. no doubt that he will stand behind his work for. a very long time. I highly recommend RCW to anyone that wants good quality work done in. a timely manner.
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RCW Plumbing has provided a great experience on multiple occasions with different services each time. They are always on time, extremely knowledgeable, and professional. Additionally, they are willing to take the time to explain the issue and the procedure to correct the problem. All of the repairs made have been "trouble free" and the materials/parts used are of good quality. Each time the technician is very efficient and respectful of the area they are working in. I have one less thing to worry about knowing I can always reach someone at this business. We need more businesses like this around!
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Ron was excellent. He fixed a gas leak in the house, and he was was very professional.