HVAC reviews in South Yarmouth, Massachusetts
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Our experience with Alex and Wayne was excellent. They showed up on time, went straight to work and good the job done in good time. Both are super pleasant and happy to answer questions. Follow up the next day way timely and helpful too. I highly recommend them.
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We have had three service calls in the past 6 weeks, plus several hundred dollars for parts, adding up to close to a thousand dollars and still have our heating problem unresolved. We are definitely not pleased.
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South Shore is a very organized group. They show up on schedule, send photo of people coming to your home, do a very good job, and for me solved a problem for how to change filter on our new AC from a nightmare to easy. Changing the filter is important, and it was so difficult, my husband and I never did it. Our bad, of course, but now it is easy, moved to vent in hallway from laundry room ceiling above plumbing pipes. So they did a great job on installation of new AC system, then in a follow up meeting we discussed the filter problem, and they came up with a great solution.
They were not the least expensive bid we got, but worth the little bit higher cost. -
Brian and Nick performed an expert and clean install and Vincent was instrumental in helping me make the right purchase decision. On-time, knowledgable, friendly and professional. I’m glad I chose South Shore.
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William came to our house to give us an estimate on A/C splits. He did an outstanding job. He took his time walking through each room and explained the best placement for each unit. He was patient, professional, and truly cared about helping us make the right decision. I highly recommend South Shore Heating & Cooling!
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I needed three sets of new refrigerant lines put in on my Fujitsu mini splits. South Shore, I have to say was exceptional in every way. Starting with Will who came by and went over everything with me to the people that answered my questions over the phone and got me in quickly to the actual Service technicians Alex and crew. Everyone acted with the best level of professionalism. I’m glad that I chose them for this job and will definitely use them again. Thank you South Shore.
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I've had to call South Shore twice for no heat. Both times were on weekends and the technician arrived within an hour. I would recommend asking for Morgan- he was friendly, explained the problem and the fix and was really efficient!
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Morgan Barker was prompt, friendly, courteous. He was very thorough cleaning my furnace. Will use this service again and recommend to others.
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Ron and Russ did a great job in my installation. On time arrival each day, pleasant and willing to go the extra mile to insure everything was done correctly and properly.
I’m very glad I selected to do business with South Shore.
Nick was great in and solving the problem with the Mitsubishi compressor unit.
He was understand, professional, and thorough. Thanks Nick !
Wayne did a great job retesting everything and also explaining the AUTO option on the units and the pros and cons of using that format. No one previously did that and it cleared up a big issue that I had been facing.
Walking a client thru the operators manuals while using the remotes would be most beneficial. Explaining how each option works was the solution that solved things for me.
Thanks Wayne !! -
In a time when it's hard to find technicians who know their area of expertise and work in a professional and timely manner, it was a pleasure to to have Brian Pires from South Shore Heating & Cooling repair our system. He clearly knows his job and works quickly and efficiently. I would request him specifically if we needed repair again. I cannot comment on the price as we haven’t gotten a bill yet.
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Outstanding experience working with Will Holland, Brian Gregg, and Tyrell Gamboa. Entire team was professional, deeply experienced, and a pleasure to work with in all respects. I can't recommend South Shore Heating and Cooling any more highly!
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We called with an issue and they came promptly. Keith Riter got to the bottoms of our issues, fixed them and did some maintenance while he was at it. Great Job!
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Keith was prompt, professional, knowledgeable! He offered excellent advice on maintenance and recommend a new system for the near future. Thank you for being friendly and courteous during a busy day at the Salon. Highly recommend Keith!
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Morgan was great, diagnosed the issue and made the repair, and answered my questions. Good guy, would recommend him and South Shore to anyone that asks
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I've been a customer since I bought my house on the Cape over 10 years ago. They respond very fast if it's an issue related to heating during the winter or cooling during the summer. The technicians are never in a hurry and patiently answer all my questions. Morgan resolved the problem today quickly and efficiently. He inspected everything beyond the main issue and declared everything safe and operating as it should. I'm very satisfied with South Shore and I have no hesitation in highly recommending them.
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Excellent work. Technicians are great to work with. They are very knowledgeable and trustworthy. I would strongly recommend them to anyone who needs HVAC work done in their home. Used them twice and they are extremely reliable.
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Morgan was terrific. He knew what was wrong and fixed it pronto. He was also very nice to talk with and had good customer skills. Just glad to have heat again 🙂
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Keith and the other technician (forgetting his name) were amazing. Very helpful and informative. I’d be comfortable and happy using them in the future.
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Very prompt service! Friendly and Professional team, explained the problem, fixed the problem quickly and efficiently!
5 Stars! -
Keith is an excellent maintenance technician. He resolved a rattling noise that has been going in for several years.
He explained everything he was doing and pointed out other areas that required attention.
I am very pleased with his service today and hope that he returns in the future. -
I haven’t always had the best experience with South Shore and their Lennox products. We’re on our second thermostat, and it’s been very unreliable—the touchscreen has rarely worked consistently since day one and is now almost unusable. I would never recommend a Lennox product to anyone. Craig came out and was very professional and thorough. I appreciate his candor and the fact that he acknowledged the issue we were having, which he also experienced firsthand with our thermostat.
5/5 stars to Craig
1/5 stars to Lennox thermostats
Corey