Chimney Sweep reviews in Spencer, Massachusetts

4.6 based on 11 reviews Back to the listing
    1

    Don't waste your time. They did not respond to a phone call or a message left on the website.

    5

    Quick response to our call. We had an odd concern and they came out gave options and looked at all aspects of what could be causing our situation. Offered some ideas to try before just throwing a repair with a big price tag at it. Highly recommend them to anyone who needs help with even the simplest things.

    5

    Kiwi crew was great to work with, from the initial inspection, estimate and coordinating the repair appointment with the office. Hardworking, personable, and thorough. They replaced the damaged crown, cleaned the outside brick of the chimney, waterproofed everything and installed a Flue Cap. Great work, Kiwi!

    5

    From start to finish Kiwi was a class act. Scheduling at the recommendation of my mother, the team at Kiwi knew just who my parents were and knew that they’re loyal customers, and went ahead and gave my wife and I the same treatment mom spoke of. We had an annual (bi annually) for some people cleaning and maintenance at a better than fair price. The chimney sweep was a kind, knowledgeable and equally helpful woman who treated my pregnant wife the way I’d hope from anyone, all while giving us the cleaning and general service we needed! TY!

    5

    The Kiwi Chimney team helped rebuild our chimney including all new masonry and waterproofing measures. They gave a fair price, communicated throughout the process, and were very professional. I definitely recommend reaching out to the team.

    5

    We have used Kiwi for the last 12 years. They installed a beautiful chimney and have cleaned it since then. Just recently they installed a chimney for my daughter in an emergency situation. They were kind ,and prompt. They are respectful.careing. Did a beautiful job!! I will never use anyone else.

    5

    I had Brad from Kiwi Chimney do an inspection of my oil furnace and wood burning stove chimneys shortly after I bought my house last year. He reviewed the chimneys for safety and made detailed recommendations including clear explanations and itemized estimates for high priority work and what could wait until later.

    Once a decision was made to go ahead with the project, their office manager Meg kept me up to date on scheduling status and in July, one of their technicians, Ben came to do the work (repointing, crown coat, flue cap, and waterproofing). I'm very happy with the result knowing it was done correctly and with high quality materials and at a very reasonable price.

    Working with Kiwi has been a joy after having dealt with a couple of other local companies who could barely be bothered to return a call or email. The whole team is super friendly, knowledgeable, and professional.

    5

    We could not be happier with the service from Kiwi. They initially came out to inspect our fireplace chimney and discovered that it was no longer safe to burn fires. Gabe was very compassionate and clearly explained in detail what needed to be done and quickly put together options and estimates. A truly top notch operation that we would not hesitate to recommend.

    5

    Kiwi Chimney is our go-to chimney service. After trying several in the area that were lackluster, we were lucky enough to find this awesome company. They are professional, do EXCELLENT work, and their rates are reasonable. They've done sweeps for us, installed a liner and a beautiful chimney cap. They even fixed some loose stones on the chimney and it looks fantastic. On top of it, they are good people, top to bottom. If you're looking for a chimney service, don't hesitate -- just call them!!

    5

    We recently had a wood stove insert and liner installed, and I can't say enough good things about the experience. From start to finish, the team was incredibly friendly and professional. They were attentive to every detail, making sure we understood the process and felt comfortable at each step.

    What really stood out was their transparent and prompt communication. We were always kept in the loop, and any questions we had were answered quickly and clearly. They showed up when they said they would, worked efficiently, and left everything clean and tidy. Their reliability and commitment to quality gave us total peace of mind.

    I would absolutely recommend Kiwi Chimney. They made what could have been a stressful project feel smooth and easy.

    5

    Kiwi Chimney was great -- they were super responsive to my initial inquiry, scheduling was easy and over email which was a huge plus, and Gabe and his technician were excellent. We had a chimney inspection and sweep. Gabe was sure to walk us through everything he was seeing and explain his recommendations. We're excited to try out our fireplace now that we're much more knowledgeable on it's operation!