HomeWorks Energy

I want to start off by saying the crews that actually came to the house did great work. The management and booking people at the offices absolutely suck.
They were supposed to come to my house on the 25 of march, I waited till 10 as my window was 9-10, they said they would reach out to the company and find out, waited until 12 without a call, then they finally reached out and told me the paper work was mixed up and they weren’t coming today.
They ended up coming out on the first of April. They started the job and got to a point where the truck wasn’t pumping out the insulation. I told them I couldn’t stick around because of a wake, he called his manager and they said they had to come back. I waited two hours without any word so I called and then they said o they aren’t coming back out today but we can make a new appointment to finish, I said fine and told them Wednesday we’re best. They never got back to me.
Fast forward to today April 8, I was getting ready to leave for the day and they showed up. No calls, no appointments nothing. So I had to cancel my plans for the day just wait for them to do the work.
As I said, workers that came here were great. But the communication with this company absolutely sucks.

We had Mike, Jack and Ethan come to our house to install insulation. They did a great job. Knew what to do in a very professional way. They were very respectful in every way. Very timely, cleaned up and polite. I would highly recommend them and Mass Save. I am looking forward to saving money on my heating and AC because of HomeWorks Energy. Thanks again guys!!!

I recently worked with Homeworks to have a Mass Save sponsored home energy evaluation and insulation upgrades done on my "new" 1950s ranch home in Springfield, and found it to be an overall worthwhile experience.

The young man who performed the initial evaluation was very kind and polite, but I believe was new and confused which of my homes walls would need to be insulated from the outside vs the inside. This unfortunately lead to hours of wasted preparation time moving and covering items up in the wrong rooms and to the need to rapidly "undo" much of that work once the installation team arrived on the actual project day and the error was identified. Thankfully I had planned to be present for the entire 2 days of the project, so was able to reverse the preparation.

The work involved installing foam insulation to the upper rim of the basement walls, blowing in insulation into the wall of my living room ( the install team also realized that the other walls had been filled in the past and did not need additional insulation)
and adding additional blown in insulation to the attic space, which was not covered under the Mass save program but recommended to bring my then 6 inch layer of attic insulation up to current code.

I was very appreciative of the hard work done by the installation crew lead, Nathan. He was very experienced and knowledgeable, and was polite and patient in identifying and working through the last minute changes to the work plan. The entire crew were polite, respectful and friendly, worked diligently, and even finished the job several hours ahead of schedule. They were careful to put up plastic screens which very effectively minimized the spread of drywall dust in the living room. My only suggestion for improvement would have been for a similar plastic screen around the attic access in my son's bedroom, as that become covered in a heavy layer of dust that took some work to clean up.

Overall, I am very pleased with the quality and price of the work that was done, and I can already feel a major difference in temperature in several areas of the house that are sure to result in meaningful cost savings going forward. I would recommend the Mass Save program and HomeWorks, and am grateful to Nathan and his crew for a job well and carefully done. Thank you, and God Bless!