HVAC reviews in Sutton, Massachusetts

4.8 based on 17 reviews Back to the listing
    5

    Fantastic people. Very experienced and helpful

    5

    Thank you for coming out and taking care of our ac unit we will use your services again

    5

    Amazing service, Deric came right over, super friendly, and didn’t break the bank. Highly recommend!

    5

    Derek is very professional and dependable. He did a comprehensive evaluation of my system. Would highly recommend Capital Heating and Cooling!

    5

    I oversee a few commercial manufacturing facilities and have used Capitol Heating and Cooling numerous times. They have installed split units, dehumidifiers and humidifiers for our facilities. Load calculations have always been accurate. They also troubleshoot many issues I face in the industrial world.
    I highly recommend them!

    5

    Derek came out and gave me a quote on installing two mini splits on the second floor, once he left I had a quote that night that had everything broken down. Starting the following week he showed up and did an amazing job on his install. I’ll be using him again and I’m recommend him to everyone!!

    1

    Be careful trying to work with Derek the owner of the company especially if you start to ask him questions about the company and his techs or a Saturday morning he will tell you he is choosing not to work with you. Other company’s work Saturdays and even come and give quotes on Sundays but this guy doesn’t wanna do business with you if you bother him on a Saturday. Didn’t know working on a weekend was a sin.

    5

    Had four mini splits with heat pumps installed. Great experience. Top notch equipment. Efficient install. Succinct explanation of processes from initial bid visit through installation completion (including all relevant MA Save processes). Best price in the area without question. I would recommend Capital to anyone. It’s very rare to find a contractor that offers exceptional service, timely communication, fair prices, offers top tier equipment and has integrity. You will not find better. Period.

    5

    Just had a Fujitsu mini split heat pump installed in our house by Derek at Capitol Heating and Plumbing. Very responsive - always available for question during quote process. He and his coworker did an excellent job, they showed up on time, very meticulous work, unit looks great and I would recommend him with no concerns.

    5

    I don’t think we could have had a better experience! Derek and his crew were very helpful throughout the whole process. They did an amazing job and we couldn’t be happier with how our mini-split system looks. Would absolutely recommend Capital Heating and Cooling to anyone look for services they can provide.

    5

    I have used Derek at Capital Heating & Cooling for two years now for AC/Heating maintenance and repairs. He even drove in a snow storm to repair my heat when I was out of town and my wife and small child were at home. He recently installed a ductless mini-split and did a fantastic job. Derek is always responsive and professional. He has another customer for life. Highly recommend!

    5

    This team is amazing! So knowledgeable and friendly which is so important (especially for a new home owner, like myself, who is still learning). Derek is incredibly patient with my questions and concerns and genuinely cares about his customers. I WILL be calling him again should we need any other repair/maintenance/installation. :)

    5

    My Minisplit failed to drain on a/c and was leaking water in the house. Derek responded quickly to my call and was out same day. He is knowledgeable, and troubleshot a failed condensate pump. He gave honest advice on options for repair. He is interested in customer satisfaction and a positive result over upcharging minor repairs. Definitely recommend Capital Heating & cooling

    5

    We are absolutely ecstatic to have AC working in our home again, especially before the hot summer is about to begin. We have used other companies previously and neither of them have ever taken apart our system the way that Derek did today. I would highly recommend him to those with Mitsubishi systems. He is highly qualified and well educated in the system. He went above and beyond and answered more questions regarding our water heater and our duct work. Absolutely excellent, professional and very kind and we will be using him in the future!

    5

    Derek is very kind and provides excellent service. He explained everything we needed to do after his evaluation of our systems. He spent time to show us how to maintain our split systems and what to look for should problems occur. I would definitely refer him and Capital Cooling and Heating to anybody that needs work done efficiently and quickly.

    5

    Derek recently replaced our central AC unit on the first floor of our home. It was a pleasure to work with him from start to finish. He and his crew were experienced, knowledgeable, dependable and efficient. We could not have asked for a better experience. I would not hesitate both personally and professionally to recommend Capital Heating and Cooling!

    5

    Derek was recommended to me to assist with resizing the ductwork in our condo. He took the time to listen carefully to my concerns and to the research I had gathered—as a typical homeowner trying to understand the options—before offering his professional guidance.
    There were several potential solutions, some of which were quite costly. Ultimately, he walked me through each option and shared what he would recommend if it were his own home, which I truly appreciated.
    Derek was very easy to work with, and his follow-up was prompt and thorough. I value his professionalism, honesty, and expertise.