All reviews for Full Spectrum Services

I recently had a new Goodman furnace and heat pump installed at my home. The old units were taken out, and the new ones were set up. The installation was fantastic—very tidy and efficient! We're really enjoying the new system. It's super quiet, unlike our old system from '94. I can hardly hear the furnace running even when I'm right next to it, and the heat pump is just as quiet. Life is definitely going to be better with this upgrade. I haven't met a more pleasant and hardworking person than John. I highly recommend this service and would give them a 5-star rating.

Full Spectrum Services was our savior! Our heating system had been previously installed by a different company, and it was nothing but a constant headache. It barely warmed our house during the winter and only managed to blow room temperature air in the summer when it should have been cooling. At the height of a particularly hot summer, my wife had to take our son elsewhere to escape the discomfort as our heaters were just not functioning right. We tried getting help from the previous company multiple times, but they were unsuccessful in rectifying the issue. The technicians from Full Spectrum Services, however, were able to spot the problems with the installation right away and discovered multiple areas that needed attention. Nolan, the manager, was open and uncomplicated to deal with and proved to be highly accommodating. Braden, the technician who handled most of our repairs, was exceptional. He was proficient yet humble, swift yet friendly, and extremely considerate. Our son had to take a nap during the repair work, and Braden made an effort to be as silent as possible and even whispered to us when he needed to discuss anything. In the end, Full Spectrum Services was successful in fully repairing our heating system and it now works flawlessly. They even made some practical modifications along the way to ensure that any future repairs would be straightforward. We are incredibly thankful for their expert and considerate service and would strongly recommend them to anyone in need of heating system repair.

I've had furnace repair work done twice in the past few months. Both times, I was really pleased with how quickly they responded—once the same day I called, and once the very next morning. The repairs were handled professionally, and everyone I spoke with was friendly and helpful. The prices seemed very fair to me. We ended up replacing our furnace, and John, who helped us with the estimate, was knowledgeable and never tried to push us into anything. He listened to what we needed and made sure to stay within our budget. The installation team did an excellent job, left the area cleaner than it was before, and took time to explain how the new furnace worked. I would definitely recommend this furnace repair service and will call them again if I need help in the future.

When my heater broke down, I reached out to several repair services for assistance. Luckily, Nolan from Full Spectrum Services arrived within a few hours, which was impressive given it was the peak of winter. Right from the start, he was courteous and delivered top-notch service at a fair price, ensuring I was back to enjoying a warm home by nightfall. I made sure to grab a few extra business cards because I would not hesitate to suggest his services to my friends and neighbors in Upton who might need heater repair in the future. I am truly grateful for his help!

I wanted to leave a 5-star review for the team who helped me with my AC repair questions. I reached out to several companies to get a quote on installing a mini-split air conditioner for my sunroom, but I was feeling unsure about the high prices and the advice I was getting from others. When I called this company, Braden got back to me quickly and really listened to what I needed. He explained that putting a mini-split in such a small space could actually cause humidity and condensation issues, and that it might not be the best fit for my sunroom. Instead of trying to sell me an expensive system, Braden came by the same day, took a look, and recommended a simple portable air conditioner as a much more affordable and practical solution for my space. He even suggested just picking one up at a local store and explained how to set it up. I really appreciate the honesty and knowledge Braden showed. He could have tried to sell me an expensive installation, but instead he gave advice that saved me thousands of dollars and didn’t charge me a cent for the visit. Because of his professionalism and straightforward approach, I will definitely use this company for any future AC repairs or maintenance. If you’re looking for honest and reliable AC service, I highly recommend giving them a call!

I had a full AC system installed in my new home in Upton. They also put in all the ductwork, floor vents, and air returns. The team did a great job and finished the work quickly. Every day, they cleaned up after themselves, and when the job was done, it looked like nobody had even been working there. The price for the installation was very reasonable. I worked directly with Braden, who was excellent throughout the whole process. These guys really know what they’re doing, and I would definitely call them again for AC repair or installation.

This is a great local heater repair business. The first time I called them, they quickly fixed an issue with my thermostat. Later, when I had trouble with my furnace, I reached out again, and they came out the same day to repair it quickly and efficiently. Recently, my heater stopped working during some cold weather. I called them in the morning, and Braden and his team arrived that afternoon and got my heater running again in no time. I am very satisfied with their service, and their prices are very reasonable. I highly recommend them to anyone in Upton who needs heater repair or related services.

Full Spectrum Services really came through for me more than once. When my AC unit stopped working, they suggested I replace it instead of spending more money on repairs, since it was over 20 years old. That advice was spot on—Geoffrey helped me pick out a good new system that was budget-friendly, and they had it installed quickly while I was away at work. My heater also stopped working a few times during the winter, but every time, Geoffrey made sure someone came out the same day to fix it. They always do quality work, are fair with pricing, and make sure you're taken care of when you need help. I highly recommend them for any HVAC needs.

update: our new heater was installed with great care and everything was done really clean and professional. very happy with the installation crew and the work they did. earlier, we had Full Spectrum Services come out to give us an estimate to replace our heating system. nolan was the most detailed out of all the quotes we got. he explained why he made his recommendations and how his proposal would help our home in upton. the level of detail and info he gave us was way above what we got from other companies, which made us want to work with them. definitely recommend if you need heater repair or installation.

My heater was having trouble keeping my house warm. I called my usual repair company, and they said I needed a new heater since mine was pretty old. The technician checked the unit for about 25 minutes and said they would email me a quote. Wanting another opinion, I contacted another company. I have never felt so well taken care of. Geoffrey came out and spent two hours looking over my heater, taking photos, and clearly explaining what was wrong. He added some parts to help it work better and told me to call if I had any more issues—they’d even bring out a loaner heater if needed. The office staff were wonderful, and Nolan, the project manager, kept in touch to make sure I was comfortable and warm. It really felt like they wrapped me up in a warm blanket and took care of everything. The installation team was respectful, did a great job, and cleaned up after themselves. This company truly deserves more than five stars for their fantastic service.

We were having some trouble with our AC system at home in Upton, so I reached out to Full Spectrum Services after hearing about them from a friend at work. My mother-in-law also had an issue with her AC unit, so I asked if they could check both systems. Geoffrey set up an appointment and came by to look at our units. Another company had told my mother-in-law that her AC’s heat exchanger was cracked and needed a full replacement, but the symptoms didn’t really match up, so I wanted another opinion. Geoffrey and Nolan came out, checked the system, and quickly found that the unit was actually working fine. There was no sign of any problem with the heat exchanger. Instead, they recommended a good maintenance and cleaning service, including changing the old air filter and updating a really old shut-off valve to make sure everything was up to code. I agreed, since I also thought it just needed some basic servicing. Geoffrey explained there was no need to spend thousands on a new system since there weren’t any real issues. He scheduled the maintenance and valve replacement for the next week and made sure the unit would be ready for the upcoming season. My mother-in-law was so happy to learn there was nothing seriously wrong and that the repair was affordable. Then they checked my AC system at home. After opening up the access panels, they found the only problem was a loose wire on the blower motor, which had caused the unit to shut off during cycles. They cleaned and tightened the connection, put it back together, and that fixed the issue. I paid for the service call, and the system has worked perfectly ever since. They could have easily told us to get new units, but instead, they were honest and only did what was needed. We felt treated fairly and are very happy with the service. If I could give them 10 stars, I would!

when i tried turning on my furnace for the first time this season, it suddenly stopped working. i called a local heating company, and was lucky that geoffrey said he could come out that same evening. he showed up right on time and quickly started checking what was wrong with my furnace. luckily, it turned out to be a simple fix even though my system is pretty old. geoffrey talked with me about the overall condition of my furnace and listened to my worries about its age and low efficiency. he gave honest advice about my options and explained how newer high efficiency furnaces could help save on energy bills and work better in the cold ma winters. overall, i was really happy with the service and all the helpful information geoffrey shared. i definitely plan to recommend this company to anyone i know who needs furnace repair.

i was really impressed with the heater repair service we received. braden and his team arrived early after giving us a heads up, and worked hard all day to replace the ductwork in our two-story house. everyone was friendly and professional, making sure to protect our floors, furniture, and appliances by bringing tarps and covering everything before working on the sheetrock. after finishing the job, they vacuumed and swept everywhere—there was no sign they’d even been here. the service was top notch and i would highly recommend them for any heating repair or ductwork needs.

After almost 25 years with a very old air conditioning system, we decided to upgrade to a new energy-efficient AC unit. The installation crew did an amazing job. Our first meeting was with Geoffrey, who explained the options and answered all our questions. He was always available by phone and text, and made everything easy to understand. Even though replacing the AC system can be complicated, the team took care of every step smoothly, from working with the utility company to coordinating electricians and installers. They made sure to keep our home clean, were polite, and showed respect throughout the process. I especially want to mention the main installers, who were all hardworking and professional. The before and after results really show the quality of their work.

Full Spectrum Services is the best company I’ve found for heater repair in Upton. I needed my old Lennox heater checked, and after reading some reviews, I called them. Geoffrey, the technician, did a full inspection and told me honestly that I didn’t need any expensive repairs. He checked the vents, cleaned the coils, and replaced the filters. Geoffrey explained what could cause the heater to work less efficiently and fixed everything for a fair price. He also took the time to explain how the system works and how to keep it running well. There was no pressure to buy a new unit or spend extra money. If you want honest heater repair and friendly service, this is the company to trust. I’ll definitely use them for all my future heater needs. Five stars for great service and honesty!

I reached out to have my AC repaired after a previous company misdiagnosed the problems. The technician, Geoffrey, was very thorough and discovered several issues that had been missed before. He explained that I didn’t actually need a freon replacement, which saved me money, and pointed out other problems that the last company overlooked. I appreciate the honest and professional service. I’m glad I found a reliable AC repair team in Upton and look forward to having them finish the job.

I want to share my great experience with heater repair service in Upton. My heater suddenly stopped working, so I called for help. Geoffrey, the technician, arrived at my house within 45 minutes after my call. He quickly found out what was wrong with the heater and explained all my repair and replacement options along with the costs. I chose to have the whole unit replaced. Even though there was a snow and ice storm, the team came out as soon as it was safe and got to work. They removed the old heater and installed the new one, even though it was freezing outside. After the installation, they showed me how to use my new smart thermostat to heat my home. They made sure everything was clean and took away the old unit. I have used this company for regular heater maintenance in Upton for many years and have always been very satisfied with their service.

I called for help with my heater because it wasn’t working well downstairs. Turns out, the unit was too small, so I needed a whole new system. I decided to get a fuel heat pump installed too. Let me just say, you won’t find a better heater repair company. The prices were fair, the team was friendly, and their work was excellent. Nolan, Braden, and Geoffrey were very polite and treated my home with respect. They spent hours working in my attic, even though it was extremely hot up there, and never complained once! After the new heater system was put in, the team kept checking in to make sure my family and I were happy with everything. That kind of care really means a lot to us. They made us feel like family. Even my neighbors have noticed and complimented our new system. These guys truly put the customer first. They worked hard to make sure my home was comfortable, even in tough conditions. I recommend getting a high-efficiency unit—it really makes a difference! The performance is great, and the company stands by their work. We’re very happy with the service and appreciate how honest and caring they are.

We recently had two heater repair jobs done by Full Spectrum Services, and both went really well. First, we had our old heating systems replaced with new heat pumps and central air handlers. Geoffrey came out to give us an estimate and was very knowledgeable, helping us understand different installation options. We received quotes for two types of systems, and both were very fair—actually better than other companies we checked with. We picked the system that was easier to install and fit our needs best. The installation was done perfectly, and everything has been working just as promised. Communication was clear and helpful from start to finish. Later, we needed some custom ductwork for our heater. Our regular contractor couldn't do it, so we reached out to them with short notice. Geoffrey handled the estimate again, and they were able to install everything just a few days after we called. Their team even made a custom part at their sheet metal shop while the installers were working, which kept everything on track. We were really happy with the fast and professional service.

We recently became customers when we had our HVAC units serviced in Upton. During the visit, we were told that our systems were getting old and might need to be replaced soon. A few months later, the compressor stopped working. Even though there was a snowstorm, the company was able to send someone out the next day to inspect our unit. Geoffrey came by and gave us several clear options and quotes. As a new homeowner, I appreciated how he took the time to explain everything in simple terms and answered all my questions, even over the weekend. We didn't have heating or A/C in our finished basement before, and Geoffrey suggested installing a split unit, which would help keep our home comfortable during the winter. We also got quotes from another company, but the difference in customer service was huge—Geoffrey was much more helpful and professional. We were informed about affordable payment options, which made it easier to decide on the split unit. Installation was scheduled for the following week, and the install team did a fantastic job. Everyone we interacted with was knowledgeable, friendly, and caring. My husband and I are very happy with our positive experience and how simple the whole process was!

When my wife and I came home one evening in Upton and heard our old AC unit making loud noises and not cooling the house, we realized it was time for a replacement. Geoffrey responded to my request for a quote really quickly, and even offered to come by that same night to check out our air conditioning system. After his inspection, he had a new AC unit fully installed the very next day. Geoffrey was friendly, knowledgeable, and gave us a fair price without pushing for any extra work we didn’t need. I highly recommend reaching out to them for any AC repair or installation needs. We will definitely use their services again in the future.