Constraction reviews in Waltham, Massachusetts

We’ve unfortunately had to call ServPro out on 3 different occasions for water remediation. Each time they’ve been really responsive and made the process as painless as possible. Most recently Nick, Adam and Marvin came out and got fans and dehumidifiers going promptly and efficiently. Definitely recommended if you unfortunately have any water leak issues

Adam and Daniel did a fantastic job. There were a lot of items to clean as well as a huge amount amount of bird dander , straw etc. They were both polite and professional. The apartment look great-

Adam and Nedy were awesome! My room looks amazing, and they did such a thorough job cleaning the carpet, walls, trims, door, etc.

I took the cover off of my mattress to wash it, unknowingly there was a fiberglass liner underneath, and exposed my entire bedroom to fiberglass. I really needed a deep clean to get everything, and Adam and Nedy were fantastic.

Our basement bathroom was a sewage horror show. And the whole house smelled like sewage. Nedey & Lorema did an amazing job cleaning & disinfecting. I am so thankful!

A not-unusual story where the upstairs neighbors overflowed. Ercid and Isaac came out to handle the remediation issue. Both were kind and understanding. Also, they were clear with their questions and their plan. We only have one bathroom in our condo, so they made sure to arrange the equipment so we could use the, um, toilet. Everything was handled professionally and also kindly, if that makes sense. I would hire this team again if I need it.

Woke up to a fun surprise this morning when I was alerted that the sprinkler system in our historic barn had blown and that a ton of our historic artifacts, wagons and other equipment was waterlogged. Servepro and the crew were amazing - prompt, responsive, friendly, and informative and they rolled out the big guns to get us all sorted. Thank you to Nick, Fernando, Marvin, Jean, Daniel, Adam, Lorena, and Nedy for all your help. You’re rockstars!

ServPro had been excellent! Nedi and Adan were the technicians who were very friendly, professional, and efficient in setting up the drying out part of the work. I’m very pleased with their work!

Marvin, Jean, Fernando and Adam did an amazing job removing items and cleaning my basement! They were very friendly, informative and helpful. I would definitely recommend this crew to anyone needing this service.

Marvin, Adam, and Nick were awesome! We had our boiler burst out and put rusty water all over the finished basement floor. Nick came out to do the initial inspection, then Adam and Marvin came in to make things look good as new and put equipment. Highly recommend!

Adam and Nedy were absolutely great! The garage is so much better! I would recommend them to anyone who needs any type of cleaning!

After a pipe burst in my new home, Josh and Lorema spent 3 hours making sure that all the areas with any water were appropriately addressed. They will be back tomorrow to continue mitigation of the issue. Super nice guys, and hard workers!

Fernando and Daniel came to set up the drying equipment and did an excellent job. They were knowledgeable about the water damage, worked quietly and efficiently to set up the proper equipment, communicated well, and answered all of our questions without any hesitation. We were extremely pleased with all of their work today.

Daniel, Fernando and Chris were fantastic!! They came same day when our water heater completely gave way flooding our basement. First Chris came to quote the project and then Daniel and Fernando came quickly after to set up fans and a dehumidifier. They came back after the weekend to remove the remaining flooring. I couldn't believe that they were able to move all the existing furniture and appliances without damaging anything. Highly recommend asking for this team. Positive attitudes throughout the process during a super stressful time! Thank you guys!

After a horrible experience with another plumbing company leaving my office in worse conditions- servpro was here within the hour to begin services.
One Fernando and Jean arrived, I barely could tell they were in the office being respectful and very quick and efficient! They were done within 45 minutes and I am beyond happy that they resolved this so quickly, efficiently as well as knowledgeable. Thank you!

Fernando, Daniel, Adam, and Nedy did an excellent job. They carefully covered all the furniture to keep it clean and safe, protected the floor, and did an outstanding job cleaning up at the end of the work. They were on time, efficient and completed the work quickly. Would highly recommend this team.

Daniel, Fernando, Jean, and Marvin did an excellent job deep-cleaning and degreasing our home after a smoke incident. So appreciative of their quick and efficient service!

ServePro has been a lifesaver for us today—Saturday! After discovering that a leak from our baseboard heater had spread through four rooms on two levels, Nick went above and beyond to get here asap to assess the situation and develop a plan. Then Josh and Jean went above and beyond spending several hours helping to protect precious belongings and get an incredible amount of equipment set up to help dry out our floors, ceilings, walls and more. Unbelievable professionalism and service across the board! We are so grateful.

Nick the Project Manager went above and beyond with transparency and guidance from the beginning to the end. The team was able to get the project started and finished quickly, keeping in mind all of my concerns and requests. The team consisted of Marvin, Josh, Fernando, Adam, Jean, Neddy, Lorema, Daniel, and the admin support Arielle. They all did a tremendous job and I am grateful for their assistance with this project!

Adam, Nedy, Marvin and Jean & Chris at Servpro in Waltham did an amazing job today at out house. We had extensive ice dam damage and these guys were very efficient and professional in how they dealt with our water damage. I highly recommend them if you need such service.

Nick has been super helpful and insightful regarding this water damage claim. Working with Glenn on assessing rebuild scenarios has been easy. Fernando and his crew were excellent at helping mitigate water damage. They moved furniture, checked levels, and made the process as painless as possible. Great customer service!

The entire crew that came over a one week period were great. Adam and Neddy, Josh and Lorema, and Marvin and Jean came on various days to bring in drying equipment, pulling up the carpet and removing the wet pad, double checking each day to see if everything had dried, and then removing the wet drywall and insulation. They were prompt, worked quickly, protected our furniture and cleaned up. Excellent job.