House Cleaning reviews in Waltham, Massachusetts

Serviço de qualidade! Preço justo e atenção aos detalhes. Recomendo!!

We didn't have the best experience with Freshlar, it was actually a bit odd. My 77 year old aunt is selling her home, so I helped her do some research on cleaning companies. After seeing all the positive reviews, and receiving prompt reply from Freshlar, we moved forward with booking with them. I had initially reached out and confirmed an appointment for Tuesday at 7:30 am. I forwarded them my aunt's phone number so they could coordinate. The night before they reached out to my aunt directly via text to confirm, and she stated that she won't be there at 7:30 to let them in, but her daughter Penny will be, and that she would be arriving later with the stagers. They confirmed that was ok, and mentioned that because we got snow they would be closer to 8 am. No problem. Tuesday morning came and they texted me asking if they can park in the garage. I told them the garage was full of items that had been moved from the home already, but the driveway was fine. I think there may have been a language barrier because then she texted "will you look at my house please?" Not understanding her, I explained that I'm not on site, but Penny is and sent them her number. I told her it would be best if she reached out to her directly to coordinate parking, as she's already there. She wrote back that "she's sending the girls away because this is confusing and scary." I asked her to please give me a call so I could clarifying anything that was confusing. She didn't call, so after a couple of minutes I called her and it was rejected. I called Penny who confirmed that no one was ever even there, and she had been waiting since 7:45. (It was now close to 8:30). Penny also tried calling and texting the number, and they ignored her. It felt like an excuse on their end to cancel, because there weren't ever any "girls" to send away. No one had shown up. It was stressful to say the least, only because stagers were to be arriving later that day so we were on a time crunch. I sent a message to another company I had also initially reached out to, Pollys Cleaning Service, and they were incredible! Given the circumstance they fit us in same day and did an outstanding job. Highly recommend them for helping us out in a pinch. Freshlar, not so much.

Terrible

Excellent service is an impeccable service

I recommend work with excellence and professionalism.

I really liked it and I recommend the services

best services. I highly recommend

Amazing company, I will hire again.

Organized company and the services are well done.

I really liked the service, punctual and detailed. I recommend.

I really liked the cleaning service, very punctual and attentive. I highly recommend it.

Excellent company, very good work! I recommend

I really liked the cleaning service, very punctual and attentive. I highly recommend it.

excellente work,the house was wonderful,attentive staff,the company is committed to what we ask for.

Very nice service, each and every little things they are cleaning. Much much recommended.

They are on time always, never late and do a perfect cleaning. Also they crew we can trust .

We were very satisfied with the service provided. Punctuality and attention to detail. We will hire again.

Im very happy with cleaning, the girls are reliable and always on time.

I highly recommend this service to anyone seeking not just cleanliness but excellence in service and customer care. A reliable choice for keeping your space immaculate.

This is a very responsible company, we love today's cleaning! I will always be hiring.

Wonderful! Priscilla did such an amazing job and was on time and quick! I highly recommend her!!!