Boston Building Concepts

When we first hired Manny communication was great and he seemed easy to work with but as the project went on the quality and attention to detail declined significantly. Manny stopped proactively updating and communicating with us and we repeatedly found issues that should never have been overlooked.

There were multiple examples of poor workmanship and avoidable mistakes. His team did not properly protect our newly refinished hardwood floors- putting down no protective materials and operating construction equipment like tile saws directly on the floors causing noticeable damage. While he ultimately paid to have the floors repaired, it was frustrating and never should have happened with a professional crew. Manny also scheduled the floor repair the day before our known move in date and did not communicate that we would not be able to move furniture in the next day causing a logistical nightmare when we showed up with the professional movers.

We also had an issue with the electrical work: we clearly communicated where an outlet needed to be centered and the electrician marked the wrong spot. We caught this before the outlet was installed and Manny assured us he would make sure it was installed in the correct place. This was ultimately installed in the wrong location and he tried to charge us to move it even though it was his subcontractors error.

Another example is in our bathroom where he never actually attached the backsplash- he just left it resting on the counter completely unsecured where it easily could be knocked over. The cabinet work was similar. Just one month after our new cabinets were installed one of the side panels fell off. It looks like this was attached with some cheap foam adhesive and not properly secured.

The cherry on top occurred one week after we moved in (and had already paid the final invoice in full) when Manny let us know he'd be arriving with the building inspector the next morning. We had no idea he had not completed the final inspection as this was never communicated to us. When they arrived the building permit had been lost during move in which complicated the final sign off.

While Manny did ultimately pay for the floor repair and gave us a small credit back for the inconveniences caused the overall pattern of poor communication, lack of attention to detail, and repeated avoidable mistakes made this renovation far more stressful than it needed to be. I would not recommend Manny/Boston Building Concepts.

Edit [3/30/2026]: We’ve now been in our home for four months and continue to uncover additional issues with Manny’s work. Construction debris was left in the backyard after the job was supposedly complete. Cabinet side panels are still falling off due to poor-quality adhesive. Most recently, we discovered that the drain/strainer we provided for our kitchen sink was never installed.

Instead, Manny’s team installed a different strainer, which has already broken and does not fit properly. When I asked about this, I was told they “couldn’t find” the one I provided (it was in the same box as the sink) and chose to install a “better” alternative without contacting me. I do not agree with that decision, and I should have been consulted before any substitution was made.

We have since located the original strainer we purchased—it had been left in the back of the sink cabinet behind the pipes—and now need to hire someone else to correct the issue.

If you value clear communication, attention to detail, and accountability, Manny is not the right fit.

Manny and team have done great work for us. The product is great, but they are also responsive and communicate well.
Highly recommended.

Manny and his Company were the absolute best contractors I've worked with. Professional, excellent workmanship and stuck to the schedule.