Reviews of local pros in Webster, Massachusetts

4.9 based on 408 reviews Back to the listing
    5

    Billy and the crew were excellent, professional, fast, and clean. They finished the job fast , installing two central AC/heat pump systems in our 1830s house. Billy suggested registers that match the historic character of the house. The duct work is well positioned, and it does not interfere with our use of the basement or attic. And all done at a fair price! We are glad to ditch our window units!!!

    5

    Billy and his crew are awesome! I will be using him again, and would not hesitate to recommend him to friends and family. We needed a boiler install on short notice in order to list our home for sale. He fit us in his very busy schedule within a few days and it was done well before our listing! Not only that, but the crew did an amazing job installing a beautiful boiler system at a reasonable price. See the pics for yourself! On top of all that he is friendly, respectful, and leaves your property clean! I rarely give positive reviews due to time and I am very picky with quality of work, service, professionalism, and the way a contractor treats their customer in general. He is truly top notch and the best contractor I have used to this day. Thank you so much Billy and crew for your fantastic work and we will be seeing you again soon!

    5

    could not be more satisfied with the service and price.
    D. Raymond

    5

    Awesome experience with Michael. He came out to help with the heat pumps and I should have called him last time I had an issue. He found a wire chewed by mice, received a new one the next day and that afternoon we were up and running.
    Michael is a wicked nice guy, explained what was going on, and will be our go to guy for anything HVAC.

    5

    Michael Williams was recommended by a friend here in Woodstock,, and I am so thankful for that recommendation. He came out when he said he would, confirmed that I needed a whole new system, and got the ball rolling immediately. Communication was impeccable, and he (and his wife) were a pleasure to deal with! He took care of the permits and getting the electrician, and it all went perfectly. I highly recommend Michael Williams HVAC!!

    5

    After 3 quotes from other plumber and Big Box store. Josh and the team at Above & Beyond Plumbing where the only ones that came out and took a looked what they had to do for an honest quote. So there were no surprises. They installed my new gas water heater, it only took a day other than the city inspection. I am very happy with the work they did and I would highly recommend Above & Beyond Plumbing and Heating.

    5

    I recently had some plumbing work done on a few bathrooms, from rough plumbing to the finish product. It’s hard to find a good, reliable plumber. Besides showing up on time (which to me is a first), he was very professional, polite and respectful me and to the clients. Kept a clean job site when he was done at the end of the day. You can always tell when a person doesn’t care about his work from a person who cares. Josh cared. He was the type of guy that chose quality first over everything. Highly recommend!

    Thanks again Josh.

    5

    Josh was able to fit my project in & was a life saver, great communication and work I would recommend him to anyone in need of a plumber

    5

    I had an issue with my main water shut off valve in my house and I contacted Above & Beyond to fix the issue. Josh got right back to me and came out the next day to take a look at the issue. He did a great job and definitely would contact him again about any future plumbing needs!

    5

    Josh is very professional and kept me informed on different water heater models when mine needed a replacement. He kept me updated through the entire process, from setting up my appointment and bringing in the new water heater to replace the old one and explaining process for rebate submission. The quality of work with respect to the install is really neat. When the water heater had an alert message on my app, after 11 months from install date, Josh was easily reachable on the phone. Josh not only answered my questions on the phone but also checked the unit himself to ensure everything is working as expected. I highly recommend him for any plumbing and water heater installation.

    5

    I am beyond happy with my experience with Above and Beyond. Josh was courteous and professional. He came when he said he would and he left my home in better shape than when he arrived (even vacuumed when some insulation spilled from the attic). We were having a problem with the a/c and when there was still an issue afterward, he got someone there right away to check it, fix the issue and it was a REALLY hot day. He even called afterward to check up on the issue. I am very very happy with Josh and my a/c and heating systems are running at top notch!!!

    5

    Josh is a great plumber. We had a flooded basement for 4 days in two weeks and he figured out our problem within an hour. It was a problem with the furnace and no one else could figure it out. He's my new plumber.
    Highly recommended!

    5

    Josh did an excellent job installing a new water heater for me. He was responsive, professional, reasonably priced, and a decent guy too. He answered any questions I had, made suggestions, and did an excellent job on very short notice. I would absolutely contact him again in the future!

    5

    Very professional and honest plumber. We had a basement sump pump stop working after less than a year after Josh installed it after the first flood. Although it was not Josh's fault it broke (too many power outages!), he came and replaced it without charging for labor. Would definitely use him again.

    5

    Josh provided plumbing services for our Worcester kitchen remodel. Of the 3 plumbers I met with, he was the most professional and had the best price (and was on budget). Very responsive, prompt, knowlegable, and he worked well with the city plumbing inspector through the process. Highly recommend Above and Beyond!

    5

    Josh installed a new hybrid water heater in my home. His professionalism and quality of work were both excellent. He arrived promptly for both the estimate and the installation. His price was very competitive. I highly recommend his services.

    5

    Above and Beyond Plumbing has been our go to plumbing company since we moved into our house 5 years ago. Josh and his team always do a great job and charge reasonable prices. They are always more than accommodating and they truly go above and beyond. Highly recommended!

    5

    Learned about Josh from my friend justin with hvac experts. I had a meet and greet with him, and hired him to do my rough in plumbing, water heaters, and finish plumbing. Overall my experience with Josh was positive. All the pipes were ran neatly, straight, and clean. He also insulated the hot water lines, and installed a whole house water filter. His price per fixture is the best for the service provided. I will recommend him to anyone who needs a plumber, and if your reading this i recommend you strongly consider hiring him for your next job.

    5

    Called Josh over to unclog the main sewer line at my house. He arrived on time, was very professional, courteous, and patient while I made room for him to get where he needed to get the job done. He snaked the line, grabbed some roots, we tested the toilets many times, at his request, and he was out of here. Josh is worth his weight in gold, the next time I need a plumber, I won’t call anyone else.

    Thanks for a job well done!

    5

    Blown away with the service and the communication. BUT, most importantly the honesty. Josh was really great. I had 2 other plumbers look at this problem only to tell me the Units were discontinued and I needed to replace them. Come to find out these were very much still in production and very quality units. Josh diagnosed the issues quickly and examined it to me in a way that made sence.
    Then instead of disappearing, he called me 2 weeks later to make sure everything was still operating correctly.
    Top notch company and a top not guy!! I cant recommend them enough.

    5

    Josh and Marcus did a wonderful job installing our new water heater! We were very happy with the professionalism, efficiency, and overall job performance of Above and Beyond, and will definitely use them again for future plumbing needs.