Chimney reviews in Wellesley, Massachusetts
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Great, professional service. Technician was very thorough and honest. He showed up exactly when he said he would. We highly recommend this company!!!
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Fast to respond. Flexible in ability to schedule. Courteous & professional. Explained the fees in advance; explained the work needed; didn't try to upsell me on anything. I will use Brown Chimney time and time again.
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Great experience!.. Ben and John are the best they worked with me to get me the best deal possible. They were honest, prompt and on point. John was very respectful and knowledgeable. Will definitely call them again and would highly recommend them to anyone.
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Tom was great! Thank you for the thorough cleaning and assessment of our chimney!
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This company has outstanding professional staffs. Joe, Johnny, and Ben did an outstanding work on fixing my chimney leaks . Joe is a very experience skills guy and make sure the customer is happy before he leaves the job. Johnny is wonderful and professional very polite and honest. Ben is wonderful making sure that everything is all set. The best experience from these wonderful hardworking guys. Thank you. 5 STAR Pari Ravel.
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We used Brown Chimney to repair our broken gas fireplace. It was not a simple fix but the technician was so professional and determined that he eventually figured out what was wrong and it’s now working perfectly. He was on time, courteous, and very professional. I highly recommend this company.
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The technician was on time, polite and did a very thorough cleaning on a very dirty boiler. He also cleaned up nicely after himself. The boiler looked like a shiny new car. The washer and dryer near by was also wiped down nicely.
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I say AY doing a neighbors chimney cap and asked him for an estimate. He was finished there and said he could do the cap now as he had the correct one with him, so I hired him on the spot and he ws finished unless than an hour. He also inspected the fireplace and found it "crystal clear" (clean).
He suggested that the chimney needs a new crown and offered an estimate.
Would not hesitate to hired him again; he is professional and very pleasant. -
Ben and John are simply amazing at what they do. They are kind, skilled, well-priced and willing to go the extra mile for their customers. We are so thrilled with our new gas fireplace, these guys are truly the best out there! Thank you Brown Chimney!
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Joe and John were very professional. I had a cap installed on my chimney and the crown fixed, later they added a lining. Both men answered all my questions and cleaned up after the job was completed. Five stars to Joe and John. Thanks -Michealene.
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Jonathan just completed inspection,
maintenance and repair of our gas fireplace. It now works better than it ever has over the past 10 years. He was thorough, efficient and clean in the work. And I must add, he is a delightful person to work with. Friendly, polite and helpful. I highly recommend him! -
Highly recommend these guys for chimney work. John was the one who came out to service our two chimneys. He had exactly what we were looking for: an itemized list of services and costs per service we could pick and choose what suited us best, and thoughtful advise to go with it. We also needed a custom chimney cap fabricated, and he was able to come out and install it as soon as it was available from the manufacturer (right before a major rainstorm, too!). One of the most courteous and professional people I've worked with; great company.
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I had an issue with leaking through my chimney and went with this company. I had initially gotten a quote from another company and went to Brown's for a second opinion. They did a much more thorough evaluation / inspection and explained everything very clearly. Pricing was comparable to other company as well. Work was scheduled quickly despite it being around the holidays. Work completed in one day. No surprise charges. Great communication and would recommend again, especially John!
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Tom came out to inspect my chimney and perform a sweep. He was very friendly and his communication was clear throughout. Would highly recommend
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They are very professional and did a great job with our custom made chimney cover to replace our old cover that was damaged in one of the storms. Jon was very prompt in scheduling a call and was very knowledgeable. He was super easy to work with! Highly recommend!!
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I’ve had my fair share of contractors over the years, but Brown Chimney genuinely impressed me. From the first visit, they were clear, honest and profesionals!
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Highly recommend this chimney company. They did very professional work and were very responsive in setting up the appointments.The work on my chimney cap was documented with photographs enabling me to see the before and after of the repairs. Their representative AY was very pleasant to work with and did a great job!
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Great service! John was very honest, patient and helpful, providing clear recommendations. During the service, he and Ben were very quiet, with a minimal footprint. They did a lot of repairs on our chimney and I felt the pricing was clear and fair. It was painless! Definitely recommend.
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Tom from Brown chimney was incredible. He educated me on how to use a fireplace properly and safely. I would Highly recommend brown chimney because of my experience with Tom.
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Super fast getting an appointment for an inspection and they arrived on time! AY was efficient and knowledgeable. He even took a photo of my kids snow note from the roof for me! Will definitely continue to use Brown.
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Tom took care of all the details for chimney removal. Two extremely competent guys came and did all the work in a few hours. They expertly repaired and shingled the roof where the chimney had been and did an excellent job cleaning up after themselves. These folks are pros.