Chimney Sweep reviews in West Springfield, Massachusetts

Loved the services

Very polite, clean, quick, knowledgable and affordable.

Always a great job, clean work, and kind employees.

I called 4 times and left 3 voicemails. I try to use a local business, but I guess they do not want new business?

Highly recommend it to anyone else out there who is need to have fireplace clean or inspected or fix. Very affordable too

He showed up exactly when he said he would, was personable, thorough, knowledgeable and exceedingly professional. I would recommend this company to anybody!

John was immaculate, courteous, and answered all of my questions. He helped me put the door back on my stove. This is a great company.

We have had our chimney cleaned with them for years, always do a good job. This time they even called ahead to let me know they were running late, which no one does professionally these days.

Bob came out to our soon to be home yesterday to do an inspection of the chimney and fireplace. He was great- communicative, careful, quality work, and highly experienced. Looking forward to working with Bob and SCS for years to come!

Been using this company for years. Friendly and knowledgeable team. Did a great job cleaning, and left the area cleaner than when they came.
Would recommend to anyone looking to get their chimney cleaned.

From the moment he arrived, John stood out as very professional. He answered all of our questions, installed a screen to stop birds from getting trapped in our stove pipe, and checked our furnace flue to make sure it was clean. He cleaned up so well you would not know our stove had been cleaned. We appreciate your outstanding work.

This company did a terrible job cleaning my chimney. After they were allegedly done cleaning, I prepped the wood for my first fire. After opening the damper to the widest setting, I lit the fire. Everything was going fine for the first couple minutes, then my smoke detector started going off. Suddenly there was haze all around the room, and my house reeked of smoke.

After putting it out with a fire extinguisher, I had one of my good friends come over to check it out. He's used to cleaning his chimney every season, so he's a professional when it comes to chimney cleaning. In hindsight I wish I called him up first, because after he inspected it he found that there was a bunch of leaves still stuck up there causing the smoke to not rise up.

The worst part is these guys charged me $500 for that cleaning that they did a terrible job at. Thankfully I was able to get my $500 back, but I still had to pay nearly six grand in smoke damages.

Not worth the trouble at all, I would never recommend these people to anybody.

Thank you SCS for being absolute champs for 20+ years! Bob came to my house today to clean my two flues and I was so happy to see him. I was compelled to come a leave a review because I realized, I actually look forward to my chimney cleaning each year! Everyone at SCS is highly professional, knowledgeable, and friendly and my house is always cleaner after they leave than when they arrived. Bob holds an extra special place in my heart because he is the embodiment of service with a smile; I love our catch up sessions every year or two when he comes, and my day was better having interacted with him. Shout out to Cheryl in the office for being helpful, personable, and precise to a tee! I love her "day before" reminder phone call. Most of the time I don't look forward to spending money on domestic maintenance, but these guys take wonderful care of our home and our family, and it is a pleasure to support and recommend them.

Great company will totally recommend! Hired big company in Springfield and they did a horrible job. Price was very reasonable compared to other companies.

They never returned my call.

They never responded to my call.

Great service, rebuilt and serviced my chimney for years.

Prompt service. Left everything very neat and clean.

Called several times and found their voicemail was full and was unable to leave any messages. Doesn't speak well of operating a reliable business.

Tom is incredible. Always there to answer all of my question and concerns. He does what the job asks for, nothing that you dont need to run uo the bill. Very professional and efficient as well. I would highly reccomend this company.

Tom installed a chimney liner. Incredibly honest and hard working man with great values. Very reliable and professional. I will be recommending this company to all my friends and family!