All reviews for PureComfort Heating & Air Conditioning

i needed to get my old furnace checked out because it was getting too old and some parts were hard to find or too expensive to fix. i called a local furnace repair team, and they sent brantley and a few others to my house in weston. they took care of removing my old furnace and set up the new one all in one day. the tricky part was that the new furnace needed to go in a different spot, so they had to run all the new lines and vents from scratch. they did an excellent job—everything was neat and worked perfectly when they finished. now i'm ready for the cold weather here in ma. i also really appreciated being able to finance the whole furnace installation, which made it so much easier on my budget. highly recommend their furnace repair and installation services!

We have only trusted one team to handle our heater repairs across four different homes over the past decade. From an older oil furnace to a modern heat pump and AC system, they truly know their stuff! They are always prompt, efficient, honest, reasonably priced, and polite. They take the time to explain the issues in simple terms and provide the best, most cost-effective options for both short and long term solutions. In our 45 years of owning homes, we’ve worked with many heater repair services, and this team stands out as simply the best!

a few years ago, we had mini splits installed in our home. before picking a company, we got estimates from different places. we chose PureComfort Heating & Air Conditioning because their price was fair and julian was very knowledgeable, friendly, and quick to respond. whenever we need service, they get back to us fast. everyone on the team knows what they're doing, explains everything clearly, is polite, and always keeps the area clean. my wife and i highly recommend them. they're honest, reliable, and really take care of their customers.

For over a decade, I've had Thomas keeping my heaters and heat pumps in top shape. I stayed with him when he joined PureComfort Heating & Air Conditioning because he really knows his stuff. Recently, one of my old heat pumps finally needed replacing, so I went with Thomas’s suggestion and got a new Bosch system. I’ve been blown away by how well it keeps the temperature steady in my house. In fact, it works so efficiently that I had to turn the thermostat up a couple of degrees because it made things cooler than I expected—even reaching the basement of my old house, which is pretty impressive. Now, I’m even tempted to swap out my other heat pump just to have two matching Bosch systems, since I bet it would make things even more comfortable and efficient throughout the house. The only reason my remaining heat pump is still running well is because of Thomas’s great maintenance over the years. The new Bosch system continues to impress me, especially now that it’s winter and the house stays warm without any issues. It’s quiet too, inside and out—unlike my old heat pump, which always sounded like a train. I really believe that you get what you pay for, and this Bosch heat pump has definitely proved that to me. I also have total trust in Thomas and PureComfort Heating & Air Conditioning to take care of my heating needs. If you’re thinking about upgrading your heater or heat pump, I highly recommend getting a Bosch and having these pros handle the installation and care.

PureComfort Heating & Air Conditioning crew has been fantastic! We own an older property that required an upgrade to the AC and we also decided to install an electric heater. Brantley, Julian, Malachi and the rest of the team provided excellent service. It's evident that many of their technicians have been with the company for a long duration, reflecting their commitment to quality. We researched at least 4 other service providers and are extremely pleased that we opted for them. From sales to installation to support, they deserve a 5-star rating all the way! The care they showed for the overall quality of the heater repair project was equal to our own. we're so happy with our choice.

PureComfort Heating & Air Conditioning installed a new furnace and air conditioner for us. The work was excellent, and we were really impressed with how fast they responded when our furnace stopped working right before the holidays. Brantley came out on Christmas Eve and put in the new system, which was a relief since it was extremely cold outside. Since then, they've been handling our HVAC maintenance, and their maintenance plan is very reasonably priced. I like that they reach out to schedule the service, so I don’t have to worry about remembering. Every technician has been friendly and knows their stuff. Highly recommend!

My heat pump stopped working during the recent heat wave. The next morning, I reached out to PureComfort Heating & Air Conditioning to explain my issue. They assured me that a technician would come by that afternoon. Brantley arrived after 5 PM. He informed me that while he could repair the unit, he couldn’t promise how long it would hold up since it was 22 years old. I decided to go ahead and get a new heat pump installed soon. The customer service was outstanding, and they were honest and reliable. Later, I had Thomas and Julian come out to install the new heat pump. They were very professional and did an excellent job. Now, my entire home is nice and cool again. For the past week, I had to rely on two window units to stay comfortable. I truly appreciate the great work from Thomas and Julian! I’ve been a loyal customer for many years and highly recommend them to anyone in need of AC services.

After my furnace stopped working properly and was no longer heating my home in Weston, I first called another HVAC technician to take a look. That technician only spent about 15 minutes at my house, didn’t remove the furnace panel or check the thermostat, and didn’t use any diagnostic tools. He immediately tried to sell me a brand new system for thousands of dollars, claiming that my older furnace, which uses an outdated refrigerant, would be too expensive to fix. I was charged $75 for that visit and left feeling frustrated. Wanting a second opinion, I reached out to another local furnace repair company. They explained their pricing up front: $85 for the service call, and $100 per pound if I needed the older refrigerant, since my system might need up to 5 pounds. Randall, the technician, arrived right on time with all the proper tools. He carefully took off the furnace panel and attached a temperature gauge to the ductwork. After checking the readings, he then inspected the thermostat wiring. Randall noticed a wire was in the wrong spot for my heat pump system, so he switched it to the correct terminal. Right after that, my furnace started blowing warm air again! Instead of pushing me to buy a new furnace, Randall fixed the real issue for only $100. He was very professional, honest, and knowledgeable. It was a relief to work with a company that actually troubleshoots the problem and uses the right equipment, instead of just trying to make a big sale. I definitely recommend this furnace repair company in Weston and would trust any of their technicians to do a great job.

I recently had an issue with my furnace—it was running, but the heat wasn’t coming through like it should. I called a local furnace repair company in Weston, and the person who picked up the phone was very helpful and set up an appointment for the next day. The technician, Brantley, arrived right on time, was very friendly, and explained how he would check and repair the furnace. He really knew what he was doing and got my heating system working again fast. With the cold Weston weather, I’m glad the furnace is back to normal! I’m very satisfied with the service. Pros: Great customer care, quick response, technician was punctual, and the repair prices were fair. Cons: None.

Our 14-year-old furnace was having lots of issues, from bad installation to a faulty control board, and finally stopped working one spring. I reached out to several places for furnace repair—some never got back to me, and others gave really high estimates. Fortunately, a friend told me about PureComfort Heating & Air Conditioning. Julian worked with my schedule on the weekend, cleaned up all the incorrect ductwork left by the previous installer, and put in a new furnace. The job was done professionally, and the price was fair. We’re very happy with the repair and replacement service. Highly recommend!

We had a brand-new geothermal heater system installed to replace our old boiler and water heater. The installation included a forced-air heat pump and a smaller heat pump for domestic hot water. We decided on this upgrade because we needed air conditioning and our water heater was not working well anymore. The project was pretty big since new ductwork had to be put in, along with the outside loop field, circulation pump, and both heat pumps. The whole team did a fantastic job—everyone was professional and knew what they were doing, especially Brantley, Thomas, and Julian. Geothermal heating is a great choice for the environment, and these folks really understand heater repair and installation. Highly recommended!

A few months back, we had our heater repaired and a new furnace installed by PureComfort Heating & Air Conditioning. The pricing was the best we found. They also let us know about a rebate we could get. The work was excellent! Brantley and the team were friendly and really knew what they were doing. Everything was set up and running smoothly in just a few hours, and they made sure to clean up after the job. They took the time to explain everything to us, like the filter size and how to maintain the system. We were very impressed and highly recommend them for fair prices, great workmanship, and friendly service.

i had a great experience with my hvac service in weston. after a sudden power issue, my furnace’s transformer got overloaded. i reached out and randall, the technician, came by really fast. he figured out the problem right away, swapped out the transformer, and even checked my air filter just to be thorough. he also suggested i use a surge protector to help protect my hvac system from future electrical problems. the whole job was done in less than 30 minutes. their focus on customer service really makes a difference. with so many companies offering similar equipment and prices, it’s the attention and care that sets them apart. i definitely recommend them if you want reliable hvac help in weston.

After a lightning strike, my AC stopped working, and I was concerned it would be a huge issue. I contacted a local AC repair company in Weston based on recommendations from neighbors. Malachi showed up the very next day, even though other companies said it would take a week to get someone out. He took the time to look over everything, explained what was wrong, and gave us options that worked for our budget. Thankfully, the problem wasn’t as serious as I feared, and Malachi went the extra mile to fix everything with no pressure. It was a really hot weekend, but he made sure our AC was running even better than before by pointing out some needed maintenance. I’ll definitely reach out again if I have any AC issues in the future.

From the very first time I reached out for furnace repair in Weston, this company truly went above and beyond my expectations. Malachi was extremely knowledgeable and took the time to answer every question I had about my heating system. When I called, they scheduled a free estimate for a furnace replacement within 48 hours, which was very convenient. During the inspection, Malachi explained everything clearly about my furnace and even gave helpful advice about my other HVAC equipment. After our discussion, I decided to go ahead and replace my furnace as well. Their pricing was very reasonable compared to others in the area, but what really made me choose them was their excellent customer service and expertise. Malachi and his team arrived right on time, finished the installation ahead of schedule, and were professional, organized, and efficient throughout the process. Malachi kept me updated every step of the way. After the work was done, we did a final walk-through together while his team cleaned up the area and even moved my furniture back. The new furnace looks and works great, and my family is now comfortable with reliable heat. I’m also happy to support a local small business in Weston. I would absolutely recommend their furnace repair and installation services to anyone.

The team did an outstanding job with our HVAC system. We had them relocate a heat exchanger into the attic, replace all the old ductwork in the crawlspace, and remove and replace two air conditioning units. They also connected everything to our gas line. Thanks to their work, we were able to turn the old furnace room upstairs into a new laundry space. Everything was completed promptly and for a fair price. We’ll definitely call them for any future HVAC needs.

i've been using this company for all my hvac needs for years, and they have always done a great job. most recently, when my hot water heater stopped working, they answered my call quickly and had malachi and his team at my house in just a few hours. they made a quick repair that got my heater running again for a few days, but when it stopped, malachi talked with me about what could be wrong and gave me clear price options for repairs. they were ready to come out the very next day with a new water heater, but worked around my schedule to make it easier for me. they showed up right on time, replaced the water heater, and actually left my basement cleaner than when they started. they even gave me credit for the first repair visit, which was great. living in massachusetts, reliable heat and hot water are so important, and i really appreciate how professional and helpful this team is. i trust them with all my heating and cooling systems, and i've had them help out at several homes over the years.

Recently, I had a fantastic experience with an HVAC company here in Weston. Our HVAC system was shutting down often, and it was getting frustrating. At first, our home warranty provider sent another service company, but after several visits, they still couldn't figure out what was wrong. Thankfully, we got a new service provider, and their technician, Malachi, came out to help. Malachi quickly discovered the real problem—a blocked reservoir that had been missed before. He cleared the blockage right away, and then went above and beyond by ordering a replacement part and installing it during a follow-up visit. Since then, our HVAC system has been running perfectly, keeping our home comfortable through the unpredictable MA weather. I highly recommend this team to anyone looking for reliable and knowledgeable HVAC service. They were efficient, professional, and truly cared about fixing the issue for good.

the first time i reached out, they gave me helpful advice over the phone about some basic things to check on my furnace, which wasn’t working right. thanks to their tips, i got the heat running again. later on, when i had more furnace trouble, they quickly found and replaced a blown fuse at a fair price. eventually, i decided to upgrade to a new furnace. the installation was neat and professional, and the techs were friendly and respectful in my home. randall was really organized when it came to handling all the paperwork for rebates, warranties, and permits. overall, i’m very satisfied with their hvac service and they’ll be my first call for any heating or cooling needs in the future.

i can't say enough good things about purecomfort heating & air conditioning. after a scary moment when my furnace almost overheated, randall came out right away, carefully checked everything, and spent a lot of time figuring out what was wrong. we needed a new furnace and they got it installed the same day. even though it was after hours and on a weekend, there were no extra charges. they really made sure our heating was working perfectly and that we felt safe and comfortable. i highly recommend them for any furnace repair or heating problems. they really treat you like family and take care of everything. you won't regret choosing them!

I can't say enough good things about PureComfort Heating & Air Conditioning. After coming home to a freezing house in Weston, I discovered my heater had completely stopped working. I reached out early in the morning, and Brantley responded right away, letting me know he could fit me in that same day. He showed up, quickly figured out the problem was a faulty control board, and talked me through all my options, including prices for different repair and replacement choices. Since my heater was getting pretty old, I decided to go with a new system. Brantley explained the differences between models and helped me pick the one that would work best for my home. While waiting for the new unit to arrive, he went out of his way to install a temporary fix so I wouldn’t be left in the cold. He also took the time to check out an upstairs room that never warmed up properly and suggested adding a blower to that duct, which made a huge improvement. Brantley kept me updated on everything, and he and Randall worked hard on installation day to get the new heater set up quickly and neatly. Once the job was done, he patiently explained how to use and maintain my new system so it will last. The whole process was smooth and stress-free, and I now have a warm, comfortable home. I will definitely contact them first for any heater repair needs.