All reviews for PerfectTemp HVAC Service

I'm a current customer of PerfectTemp HVAC Service and have mostly used them to repair our 7-year-old AC system a couple of times since we moved in. The first time, my air conditioning stopped working and I wasn’t sure what was wrong. It turned out to be a clogged filter, but after a thorough cleaning and inspection, everything was running smoothly again. I would highly recommend PerfectTemp HVAC Service. Every experience has been positive. The technicians, like Marvin and Dillon, are always clean and professional, and the office staff is helpful and easy to work with when scheduling appointments.

We had a great experience with PerfectTemp HVAC Service when they repaired our heater. They gave us exactly what we needed and worked within our budget. Communication was clear, and now our home stays warm without the heater running all the time. Raymond helped us with our quote, got everything scheduled, and checked in to make sure we understood everything. He took the time to explain our options. The technicians who came to do the repair were efficient and answered all our questions too!

After reaching out to several HVAC service companies, we chose PerfectTemp HVAC Service because when Raymond came out for the initial visit, he really took the time to carefully look over our heater setup and discuss what would work best for us. I had other companies come out before, but Raymond was the only one who did a thorough check of all the ductwork, and he discovered mold that the others missed. Knowing we have a child with special needs, he made sure everything was done as quickly as possible, which we really appreciated. Raymond replaced the whole heating unit and all the old ductwork, since the old insulation had gotten moldy. When he finished the installation, the way he arranged the new heater and vents actually gave us a lot more usable space in our attic—about 30% more. Everyone we dealt with was polite and professional, making the whole process smooth and stress-free. I highly recommend this team for anyone in Westwood needing heater repair or replacement. Absolutely a 5-star experience!

We reached out to PerfectTemp HVAC Service to repair our old furnace in Westwood. Wayne explained everything about our aging furnace and talked us through the advantages of getting a new one, which we had already been thinking about. We decided to go ahead with a new furnace installation, and they came out to set it up the very next day! Dillon and Jared handled the installation—they worked efficiently, were professional, and made sure to leave the area clean, which I really appreciated. Everyone we spoke with was knowledgeable and offered excellent customer service. I highly recommend them! They were actually the only company able to figure out our furnace problem before, so we knew we could trust them. These folks really know their stuff!

The team at PerfectTemp HVAC Service did an excellent job. I needed a new heat pump for my AC system and was very pleased that I could easily set up an appointment and got a quick confirmation. Jared arrived exactly on time, and his expertise was clear from the start. He explained my options and provided two clear quotes, and the one I picked matched the final price exactly. The crew who installed the new system were punctual, friendly, and made sure everything was up to code. Everyone I dealt with was knowledgeable, honest, and professional. I highly recommend their AC repair and installation services to anyone.

Raymond was very professional and really knew his stuff. He got our air conditioning working again fast and explained all of our HVAC system options clearly, without any pressure to make a quick choice. What I liked most is that the amount we paid for the temporary AC repair will be credited toward a full system replacement later, which really shows they care about their customers. We also had an advisor come out the same day—Ernest—who took the time to go over every heating and cooling option with us in detail. He was friendly, knowledgeable, and made sure we understood everything. If you need AC or heating work in Westwood, I highly recommend PerfectTemp HVAC Service.

Getting my AC system repaired was such a smooth process with PerfectTemp HVAC Service. Sebastian was extremely knowledgeable, patient, and made the whole experience feel easy and relaxed. I needed advice on installing a mini split system in my home in Westwood, and Sebastian took the time to explain every step in simple terms, making sure I understood exactly what was happening. Anytime I had a question, he was quick to clear things up and made sure I felt confident about my choices. There was absolutely no pressure—just honest discussion about all the available options so I could pick what worked best for me and my house. It's really rare to find this level of professionalism and care in AC repair and installation. I’m very happy with the clear communication, transparency, and high-quality service provided.

During a holiday weekend, our heater suddenly stopped working and wouldn't turn back on, no matter what we tried. Since it was after hours, we decided not to pay for emergency service and used our fireplace to keep our house comfortable for the family gathering we were hosting. First thing Monday, I left a message to schedule a heater repair visit as soon as possible. I got a call back early that morning, and Raymond arrived at our home in Westwood by 10 AM. Raymond quickly diagnosed the problem—a small bird had somehow gotten into the vent pipe, blocking the airflow and causing the heater to shut down for safety. He removed the blockage for a reasonable fee, and our heater has been running perfectly ever since. We're grateful for the fast and friendly service, and happy to have our heating system working just in time for the chilly Westwood weather!

This review is about the technicians who worked on repairing my furnace, not the company overall or the furnace itself (which has been working well). Jorge, Wayne, and Raymond did an excellent job handling the removal of my old furnace and installing the new system in my older home. The job was especially challenging because it was done in the attic, but they stayed positive, worked carefully, and made sure everything was done right. They took the time to explain the furnace repair process and answered all my questions in a way that made sense. From what I saw, Jorge, Wayne, and Raymond are reliable and experienced professionals.

We had a problem with our gas furnace and had several different companies in Westwood try to find out what was wrong. The issue was tricky because it only happened during really cold weather, when the furnace had to run for a long time, usually overnight. Dillon came by while the furnace was running fine to take a look, but since the problem wasn’t showing up at that time, he let us know to call him as soon as it started acting up again, no matter when it was. After a few weeks, the issue came back, and I called Dillon right away. He remembered our situation and showed up at our house in less than an hour. Dillon quickly found the problem and got our furnace working again that same evening. He was friendly, professional, and took the time to make sure everything was fixed. Out of all the heating companies we've worked with before, this was by far the best experience. We will definitely be using this company for all our furnace and heating needs from now on!

After having two well-known companies check out my furnace and not finding a solution, a friend suggested I call Dillon. He showed up quickly, listened carefully to my concerns, and did a thorough inspection of the heating system. Dillon figured out the real issue and fixed it, saving me thousands of dollars since the other companies had recommended replacing both the furnace and air conditioner—which wasn’t actually necessary! If I have any more furnace problems, Dillon will be the first person I call. I highly recommend him to anyone needing furnace repair.

we needed ac repair at our home in westwood and reached out for help through the company’s website. within just a few hours, a technician arrived to check our air conditioning system. our service actually required two visits, with ernest and conner each handling a part of the repair. both of them were really knowledgeable, explained everything clearly, and worked professionally. what mattered most is they really knew ac units well and got ours running perfectly again. the person who replied to our website request was also friendly and professional, and she made everything easy to understand. all the work was finished quickly, and they kept our space clean the entire time. overall, this team is a great local choice for anyone in westwood needing ac repair!

i have to say, great customer service really means a lot to me. i’m definitely sticking with this company for all my ac repair needs. both times my ac stopped working in westwood, marvin made sure i didn’t have to wait long for cool air again. one time, even late in the evening, marvin video called me to help me figure out the problem step by step. who goes that extra mile these days? we managed to get the ac running overnight, and then marvin showed up early the next morning to finish the repair properly. as a first-time homeowner, i appreciate that kind of dedication. this is the kind of honest and helpful service that keeps me coming back.

i had my old furnace replaced by perfecttemp hvac service not too long ago. after reaching out to several hvac companies, i chose them because they offered the best value for a high efficiency furnace, which helps me save on utility bills and qualify for rebates. even though their price wasn’t the lowest, make sure you’re comparing the same size and efficiency of units, since that makes a big difference. harold came out to do the sizing and gave me an estimate—he really knew his stuff and explained everything in simple terms. the installation team showed up on time and made sure to clean up when they were done. it did take a few calls to get my rebate paperwork filed, but in the end, everything was sorted out. overall, the value and service were excellent. if i need another furnace repair or replacement, i’ll definitely call them again.

After having trouble getting my furnace fixed because my home warranty company wouldn’t cooperate, I finally decided to find a reliable furnace repair service on my own. I reached out to several local companies, but only this one was willing to help. Dillon came by and quickly figured out why my furnace wasn’t heating properly and using too much oil. He repaired everything, explained how to take care of my furnace filters, and was both friendly and professional. Looking back, I wish I’d known sooner that the problem was with the home warranty company, not the repair companies. I understand that winter is a busy season for furnace repair, and emergencies take priority, so sometimes there can be a wait. Even so, I appreciated that Dillon took the time to help me understand what was going on and made sure my heat was working well before leaving. Now my family is comfortable, and we don’t have to worry about the cold Massachusetts weather. I’m glad I found a trustworthy furnace repair company and would definitely recommend them for anyone needing heating service.

We’ve been relying on PerfectTemp HVAC Service for our annual HVAC system maintenance, and they always deliver top-quality service. Recently, when our air conditioning suddenly stopped cooling, we reached out and Jared quickly arranged for a technician to come by. After checking the system, we found out we needed a new evaporator coil. Jared was able to get the part and have it installed very promptly. Marvin handled the installation, taking the time to explain the problem, walk us through the repair, and even share the final system diagnostics. Our AC is now running smoothly again, and Jared also worked with the warranty to help us save on costs. We highly recommend them for anyone needing AC maintenance or repair services.

when my tenants lost heat at my rental property, i needed someone reliable to check on the furnace quickly. my usual heating company was fully booked, and another business never returned my call. thankfully, i found this team. marvin was fantastic—he made time to come out the very same afternoon i called. he inspected the furnace, fixed the issue, and did a thorough tune-up to help prevent problems down the road. marvin was always professional and helpful whenever i spoke with him on the phone. it’s a relief to know i can count on dependable furnace repair, especially when i’m not nearby. i’ll definitely be calling them again if i ever need furnace service in the future.

from the start, the consultation for my furnace repair was super thorough and easy to understand. marvin spent time going over all my choices and walked me through what extra work might be needed. we talked about the furnace and heat for a good while, which helped me really feel ready for what was coming. yesterday, they installed a new furnace in my home in westwood. they put down protective covers to keep everything clean and made sure the installation went smoothly—no surprises or missing parts. it really showed how helpful that first consultation was. after they finished, the place looked just like it did before they came, with everything cleaned up and tidy. now, my new furnace is working great, and someone will be stopping by soon to make sure everything’s running right and to show me how to use the new thermostat.

When our furnace stopped working, we first called another company, who simply recharged the system and charged us a high fee. When that didn’t fix the issue, they suggested replacing the whole furnace. That’s when we contacted this company. Raymond quickly figured out that the problem was actually a faulty coil. He provided a clear, upfront price and had Jorge, one of their skilled technicians, repair the issue right away. Both Raymond and Jorge were very professional, knowledgeable, and focused on making sure we were comfortable and satisfied. As someone who has worked with many heating and furnace repair companies, I can confidently say this is the best service I’ve experienced. Highly recommended for anyone needing furnace repair in MA!

When my heat pump stopped working, I called for AC repair and I’m really glad I did. I was deciding whether to fix my old heat pump or get a new one, so I had the team come out and give me a quote. I also got quotes from two other AC repair companies, but their prices were much higher and they tried to sell me a new furnace that I didn’t actually need. The company I chose was honest and never tried to push extra services. They gave me a fair price for both repair and replacement, which helped me make the right choice. Harold and Dillon, the technicians who came to my house, were very professional and answered all my questions. They listened to where I wanted the new AC unit and the lines to go, and made sure everything was just how I wanted it. Both of them were polite, respectful, and did great work. If you need AC repair or installation, I definitely recommend calling these guys.

perfecttemp hvac service has been taking care of my furnace with regular maintenance, and i highly recommend them! they always arrive on time, are polite, and deliver top-notch furnace repairs and service. today, sebastian came out to fix my furnace, and he took the time to explain how my thermostat settings affect the system—especially why it's better not to run the fan nonstop. i appreciate the helpful tips and the professional service i received.