HVAC reviews in Weymouth, Massachusetts

I have used American fuel for years They are great prompt courteous helpful prices are competitive wouldn't use anyone else

I am a long-term customer. American Fuel has always been very responsive for deliveries and always return phone inquiries promptly. Prices are always competitive Would definitely recommend..

The customer service and timeliness is incredible. This company worked with me on an expensive oil tank replacement and making the cost as effective for my family as possible. I cannot speak highly enough about the kindness here.

Let me attest to the fact this is by far the rudest oil company I have ever dealt with. My experience today completely puts an end to me ordering fuel from this company. As background, I called a few days ago and was placed on the schedule to have oil delivered Saturday January 8th between 8-12. I called at some point to get a sense of when the oil truck would be in the Pembroke area as I needed to leave my home promptly by 12:15 in order to pick up my children. When I called I was told you don’t need to be home they can still deliver oil. At roughly 1:00 and 5 minutes from my home, I was told the oil truck was there. I informed them I was close by and wanted to increase the oil amount. Instead -given that I didn’t make it in the 5 minute period the driver took off without placing oil in my tank but the oil company charge my credit card 415.00 . When I arrived home roughly 3 minutes later I discovered this and called the company. The driver returned a few minutes later with the biggest attitude. I tried apologizing for not getting to the house in 5 minutes (mind you he didn’t make the delivery during the allotted time 8-12 ) but I decided I would apologize. He completely ignored me. Again I attempted to speak and he ignored me. Now while I can’t force anyone to accept an apology, I am a customer and business is business...so when I shared...or rather stated “I’d like to give you cash and I’ll call the office to reverse the credit card charge.” I expect a follow up response...instead he ignored me completely pissed off that he had to turn around and bring me oil...even though he was in my neighborhood and left my receipt outside on the ground. I did not deserve that level of disrespect as a paying customer and the woman in the office is so rude you would think this is the only oil company that services the Pembroke area.

I will take my business where I am treated with dignity and respect. If you are looking for that do not order from American Fuel.

David from American Fuel came out for my residential AC which had stopped turning on. David was fantastic. He was there promptly at my appointment time and got right to work. When he found the problem he was great at explaining to me what the issue was in a way that I understood not having any idea what I was doing. He also was kind enough to to take the time and show me different things I could do to help make my AC unit last as long as possible. Would absolutely recommend him.

Hi, I called American Fuel because I was having an ongoing problem with my boiler that my regular guy just couldn’t seem to fix. Nick was at my house within an hour and consulted me on what he thought was the problem. The next day he came with a another guy from Fossil Fuel, (they work together) and they fixed the boiler and now it’s like brand new. Saved me thousands as my other guy had been recommending a new boiler. Thanks Nick! Best customer service I’ve ever experienced!

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Totally unprofessional company.stay away from this company.really really bad costumer service

Oil prices all the time is ,80 cent more
Look for lower prices

Central A/C would not come on. Called for service. Next day service by Mark was efficient and he explained every part of the work. We are very happy with Fawcet Energy (Scudder Taylor).

Watch out this oil supplier, higher price for oil and service. Complaint to their service, they wont care about your complaint. Got the yellow card about the guaranteed price, there is a catch, raise the oil price 4X times without tell the customer. Lesson learned, never again, tell people all I know stay AWAY this company.

We have been served by the oil company Fawsett Energy for at least 12 years. We have a contract for auto delivery of the oil, a service plan for annual cleaning and tune up of our heating system, and a plan for replacing the oil tank in case it leaks (ours is very old).

In these 12 years we have NEVER had any problems or issues. We never think or worry about the oil because it is delivered automatically and only when it is needed.

Oil prices are flexible, but it is what it is. It depends on many factors. Yes, sometimes we pay more, but sometimes very little. I think they offer a fixed rate plan, but we're happy with how things are going so far. Their technicians are excellent and always take good care of us.

This is a good business and I highly recommend them!

Also, having read a couple of other reviews here, I can attest that they have never treated us unfairly or spammed us. We are their long-term and loyal customers for good reason.

Made an oil delivery they didn't show up. I called and asked when the delivery was going to come. They told me to put diesel in the tank to keep the heat going. They never showed up after continuing to tell me different delivery days. Left my family in the cold. Shame on you

I had an emergency situation, my kitchen sink drain pipe got jammed. I called them and they showed up same day. Fix the issue in no time. Thank you!

Macdougall Plumbing & Mechanical are the best in the area! I called them and a few hours later, they arrived and quickly diagnosed my problem. My vent was blocked and within a few minutes they cleared it out.

They are quick and get the job done. Can’t ask for anything more

Macdougall Plumbing & Mechanical has consistently provided excellent HVAC maintenance for years. Their team is always punctual, clean, knowledgeable, and professional. When my 25-year-old compressor failed, Paul quickly arranged financing and ordered a replacement. Steve managed permits and coordination efficiently. Despite being on vacation, Paul oversaw the project. Brian, Paul, and Dave worked tirelessly in the heat to complete the installation. Thanks to their efforts, we enjoyed a cool summer. I highly recommend Macdougall P&M for their outstanding service.

When I contacted them about installation on a new system for my home residence, they told me they no longer did any residential work.

Perfect experience and service

Great service and price

Best commercial HVAC contractor on the South Shore