Appliance Repair reviews in Worcester, Massachusetts

4.7 based on 132 reviews Back to the listing
    5

    He had much skill and shown great politeness. He promptly addressed the issue with my dryer. I was really satisfied with his assistance.

    5

    Wonderful people very helpful! He knows exactly what I needed, a true professional.

    5

    Honest and timely

    3

    FYI... Closed on Saturdays during the summer.

    4

    They were very professional and on time.

    5

    Excellent job repairing the dishwasher.

    5

    Very satisfied with service. Definitely will recommend to others.

    5

    Prompt, friendly, reasonable! This was such an easy process!! The customer service is impeccable!

    5

    This place is great! Fast local service can normally come out on the same day and fix your problem.

    5

    These guys are great...Had our washer repaired quickly and at a fair price. Thank you Dave!

    1

    Waste of time and money The technician showed up not even 5 min after I told him what was happening he said he could not help but charged me for showing up I don’t know how they been in business for so long they must be good at fixing dishwashers Called someone else and the problem is fixed Stay way from Harrity Appliance

    5

    Prompt, professional, and fair with amazing customer service. We will be using this company for future repairs and suggesting them to others. Very satisfied with every step of the process.

    5

    i called this a.m. and they came today, repair man had it working in short time.will only call Harrity if i have other appliance problems. great service & prices. 5 stars all day

    5

    My dryer wasn't working so I called harrity
    Their phone etiquette was fantastic and Dave
    The service Technician was very professional and knowledgeable and straight forward I would highly recommend dealing with this company .
    Rick cotter : Shrewsbury ma

    5

    The repair was done very professionally and efficiently. He explained everything that I wanted to know. He needed a part that was overnighted and he installed the next day. The price was about what I expected. I was very satisfied.

    5

    Great team at Harrity appliance. If you need an appliance repaired, give them a try. Saved me from buying a new microwave.

    5

    I was sure I needed a new dryer but the technician checked it out thoroughly and reassured me it was safe. He also repaired the connection on my portable dishwasher, saving me expense of buying a new part.

    1

    BEWARE!!! Paid harrity to fix our fridge. It’s been a MONTH and STILL NOT FiXED!! Four trips to our house after calling them again and again. They have no idea how to fix anything and simply make excuses and denials on the phone.
    Very unprofessional, not adept at repairs. Manager on phone literally told me he doesn’t know anything about appliance repair. (Yes, really).
    STAY AWAY

    5

    Called early in the morning and they were at my house by 10:00 AM and the appliance was fixed by 11:00 AM. The technician called before he arrived and later called to tell me the cost to repair. He was courteous and professional. Great local outfit that understands what customer service is. I will be keeping their phone number in my contact list for future repairs.

    3

    Service charge is 95$ just to have them look at it. If you decide to have them fix it then it's 100/hr. Gone are the days where the service fee gets waived of you have them do the repair. That steepens the price. I think there is some markup on parts but that's to be expected too. We had our dryer serviced and the tech misdiagnosed what was wrong so we had to wait for another part to be ordered. With how much it ended up costing I should have bought a new dryer.

    5

    Professional, all the way around. Diagnosed the problem immediately,and also went above and beyond by balancing the dishwasher, which i wasn't aware needed balancing. I'll definitely use them sgain, and highly recommend them.Fixed my dishwasher on 11/2017.

    On 1/2019 my washing machine broke down. I called Harrity Aappliance and they set an appointment that afternoon. I wasn't disappointed with their excellent customer service, and quick diagnosis of the problem. Highly recommend .