House Cleaning reviews in Worcester, Massachusetts

TMS was very responsive, timely and thorough. After purchasing a home, we wanted a deep clean before moving in, and they delivered. I would work with them again.

These young ladies did a FABULOUS jobs cleaning my fathers home while he was in rehab . I would Highly recommend them!!

Amazing! Three girls came and cleaned my house from top to bottom and it looks gorgeous! I got the platinum service and I’m so happy that I went with that option. My husband and I just moved in and the previous owner left the house in a state. It would’ve taken me weeks to do what they did in one day. Thank you for a job well done!

Absolutely horrible experience with the owner. I was extremely displeased with the "deep clean" but since they showed up an hour late and left an hour early, they were paid before I could inspect it. Owner informed me I could have a refund if I remove my negative review. Owner also owns a second cleaning service which I fired in 2022 ( I was unaware of the connection initially.) I do not trust them in my home or with my things.

TMS were great. Showed up on time and did an amazing job on the very deep clean of my son’s very dirty apartment. Camila and her colleagues were thorough, professional and left no dirt or dust behind. Thank you

Two wool rugs cleaned after dog problems and they look wonderful. They are very easy to work with and very prompt.

Both gentlemen were very nice, they vacuumed the floors first, then they steam cleaned the rugs. Very happy with the finished product.

This is my deep clean review from last month. Arrived on time, finished when expected and even did some extra on my outside patio!! Just wished they would take pictures of the drawers beforehand as I had a little trouble finding some items.

Cleaners were on time, worked tirelessly, and left the house spic and span. I would happily recommend TMS Cleaning Services and the professional staff who worked in my house. I will no doubt use the service again. You should, too!

Nadia and Carol do an excellent job. My house always looks and smells amazing. It makes me feel so good

I will definitely use them again. They were on time and we were extremely happy with the results!

This company and their staff are superlative in every way. Starting with my contact with the office to the final cleanup by the crew . . . met, no exceeded, my expectations on every front.

Ingrid came and did the site survey. A quote was prompt in coming. A couple of quesitons got answered immediately and an adjustment to the quote was handled without a hitch.

The gentlemen who came on-site to do the work were courteous, extraordinarily accommodating and the windows were sparkling when they were finished.

Oh, and the rate they charged was more than reasonable . . . it was a bargain.

110% will hire them again. I recommend them without reservation.

We’re so impressed! First time cleaning and they did an amazing job. Scheduling and communication were great too. We keep noticing with delight new areas that are more thoroughly cleaned than we thought possible. Didn’t disrupt any of the trinkets/ organization on surfaces — left things as they found them, only dust-free!
Thank you for helping our family at a tough time!

The team started cleaning right away! They knew exactly what to do and did not hesitate to get started. The result was a sparkling clean apartment with not one piece of garbage left behind. Just a truly professional job!

Excellent! The girls who came to clean my mother’s house were phenomenal. Everything was perfect. They were fast, friendly, and professional. They were extremely patient when working with older customers. Highly recommend!

Great service overall. I hired TMS for a semi Annual deep clean which was done very well. A week later I did notice a missed opportunity. When I brought it to their attention they sent their crew back over the same day! TMS was responsive and attentive throughout. I will definitely call them again

Amazing service from start to finish. Booking was extremely efficient and easy to schedule. Staff was more then accommodating despite the chaotic back and forth of scheduling due to renovation delays. The end result of our whole house deep clean was above and beyond. Our assigned cleaner, Sabrina and her team made our house sparkle like new and even detailed our appliances and scrubbed years off of our tiled shower and bathrooms. My husband and I couldn’t believe the amazing attention to detail. They even cleaned all the shelves, drawers, cabinets, and closets leaving our house in immaculate condition.

We will only book our house cleaning services with TMS from now on.

I loved the result so much that I also booked an upholstery service as well and anticipate that I will be leaving another 5 star review.

Thank you TMS!

TMS Cleaning Services was wonderful to work with. The scheduling process was simple and easy. TMS was able to get an excellent crew to our house on short notice for a deep clean. The work was extraordinary and we are so very happy with the results. The two women who deep cleaned our house were so friendly, professional, and diligent in their work. We will absolutely be contacting TMS again for future cleaning services and we highly recommed TMS for anyone looking for a very convenient process with quick response times and an end result that is impressively sparkling clean!

I called the Tuesday before thanksgiving and had a crew out the next day! They were very busy yet did an after hours call. Three cleaners came. They were professional, polite and perfectly thorough.
Every inch of the house shined! Highly recommend.

They did amazing everything was done efficiently and very respectful I’ve attached some before and after pictures below and I will definitely be using their services again I was able to get a free estimate and service the same day

​I am beyond impressed with TMS Cleaning Services! They did an absolutely excellent job and handled everything with the utmost professionalism. They didn't miss a single spot—from thorough dusting and vacuuming to leaving the floors perfectly mopped.

​I was especially happy with the thorough cleaning they did in the kitchen and bathrooms; the appliances are sparkling and every surface is spotless. Their work truly exceeded my expectations. I am very happy with the results, will definitely be using them again in the future, and will be recommending them to everyone I know!