All reviews for C & C Temp Control, Inc.

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    5

    I wish I could give 10 stars. My furnace broke and they got someone out there almost immediately. The fix was fast and affordable. The tech showed up exactly on time and was so pleasant. I recommend 100%

    5

    C and C temp Control recently completed a conversion at our home from Oil Heat and Hot Water to a Heat Pump with Propane backup and a tankless propane hot water system. This project included the removal of the existing furnace, oil tank, and hot water boiler, and installation of all the new components. We can't say enough about the quality of the work done by Mike and Tyler, their professionalism, and commitment. Just prior to this job, we completed extensive renovations to the basement where they were working and they successfully navigated moving equipment, tools, old tanks, etc. in and out without harming any of the new carpeting, walls, etc.
    We are enjoying our new, quiet heat and endless hot water and look forward to a cozy, and cost effective winter. Thank you again!

    5

    C & C Temp Control Inc. is "top shelf".
    Great HVAC evaluation and proposal from Kris the owner, excellent front office staff and an "expert" installation team.
    The installation "A" team of Adam and Anthony ("Antn'y") were extremely professional, courteous, and timely. The new system is functioning as intended....
    Very pleased with the outcome and we highly recommend this locally owned C & C Temp Control, Inc

    5

    I have been a client of C & C Temp Control, Inc for many years, and I am consistently impressed with their service. Their team, from the receptionists to the technicians, always demonstrates a high level of professionalism, knowledge, and courtesy. I would wholeheartedly recommend them to my family and friends.

    2

    Be careful in purchasing these mini split heat pumps that are so called more efficient. Should have selected an oil or gas heating system. They are more reliable. These heat pumps seem to always need maintenance. In addition watch out for mice getting into them and causing $1000s in damage. You would think they would manufacture these things to be critter proof.

    1

    CC Temp Control is the worst. Their technicians arrived at 10 am on Dec 21 to clean my furnace, which was working fine and not leaking, to change out the furnace filters. They were in and out all day, removing and installing parts they said were broken or clogged, but which were not defective in any way. By the time they left at about 5 pm, after creating a disruptive day, my furnace had shut down, the heat was off and I was in a heating emergency, the digital thermostat had gone blank and would not work, the furnace pump was leaking water on the floor, they had removed the zoning board circuitry and the digital thermostat without permission or discussion, and they had left unconnected wiring hanging from the furnace. They also left pieces of metal, wiring, packing material, plastic, dirty fingerprints, and dirt all over my bathroom sink and floor, the thermostat, my walls, my carpeted stairs, and the mechanical room floor. The techs were not trained or licensed in the electrical work they performed without permission, and they were not competent even to perform the basic furnace maintenance without damaging the furnace - they kept calling their boss for instructions. They then refused to take any responsibility for their mistakes, saying that my furnace and the thermostat, which were working fine before they arrived, were faulty. Not true - nothing was wrong when they arrived. They broke and damaged my equipment during the visit. What a disaster, what a mess! Do not use this company.

    1

    We used this company to install a total of10 units over several years. Annual maintenance used to be good. Last spring, paid a hefty sum for maintenance. Some units were still visibly dirty.

    For one unit, the tenant was told it was colling fine for the second year running when the AC did not work. When I noticed he had installed a window AC so asked he said the AC still didn't cool properly upstairs -- second year running -- so he put that in. I called C&C to come out. They charged me $185 to tell me the unit was not working and gave me an invoice to replace it. They refused to remove the charge because I had waited too long to call them after the servicing. The unit clearly was already not working so there was no need for the second visit.

    The office manager was extremely rude on the phone when I called about this. She maintained that because the tenant did not immediately tell me it wasn't working, and it had been unused for several months, I had to pay a standard visit charge. As I was hanging up I heard her audibly say "Oh my God" before she hung up.

    I really tried to reason with them before paying their invoice and writing this review. Apparently they do not value me as a customer and I would recommend you take your business elsewhere. I will be.

    1

    We asked for a quote for upgrading heating system in our rental. Supposed to be free quote and they didnt come to check, but then suddenly we got a bill 2 months later for hour of work? This is not appropriate