HVAC reviews in Worcester, Massachusetts

Excellent chimney service. The team arrived prepared and got straight to work. They respected my time and completed the job efficiently. I would recommend them to anyone needing chimney inspection or cleaning.

Had a great experience overall. Shamrock CHIMNEY was responsive, efficient, and easy to work with. The service felt personalized, not rushed, which made a big difference.

They cancelled on me twice. I just wanted my chimney and fireplace checked.Then called me because they had an appointment the next day between noon and 3. At 10:50 am they call and say 30 minutes but pulled in 3 minutes after the call. That asked to see what masonry work needed done. The kid said my fireplace in a 125year old home was a show piece. Actually it is not. Fireplaces this old were for function not show. Then after telling me "We are super busy serving 21 states" that the chimney needs work wanted to know if I still wanted it cleaned. Thank you for finally showing up, but the negative vibes I got and all the trouble of getting you here screams that I should move on and let you help the other customers in the 21 states you serve.

First time using them this fall. Easy booking, on-time arrival, and no upselling. Just straightforward service done right. Will definitely use them again. 🧹

Steer clear! We have both a wood burning fireplace and a gas fireplace and the guys that showed up for our service needs took us for a ride and walked out of our house with $700! We were charged $600 for about $5 worth of high temperature concrete to be applied to the fireplace floor refractory stone and were told we needed to buy a grate to keep it from happening again (which was a lie - we contacted them manufacturer and no grate is needed [another $50 gone]). They "serviced" our gas fireplace. They basically tore it part wiped some things down, then threw all the artificial wood/stones back into the unit so haphazardly that we had to take it apart again to fix it. They only charged $100 for that mess. Find a company that offers NFI certified technicians!!!

I’ve used Shamrock CHIMNEY twice now, once for cleaning and once for a minor repair. Both times the service was consistent and professional. It’s reassuring to know you can rely on the same level of quality every visit 🔥

Annual cleaning went smoothly as always. Helpful reminder text, on-time arrival, and a thorough inspection. They never rush the job. Appreciate the consistency.

They came for a cleaning but noticed flashing pulling away from the roof. Gave a fair quote and fixed it immediately, preventing bigger issues. Really appreciate their attention to detail. 🌟

I’ve used a few chimney services over the years, but Shamrock CHIMNEY stands out. They were thorough with the cleaning and showed me before-and-after photos so I could see the difference. You can tell they take pride in their work.

Shamrock CHIMNEY provided fast service without cutting corners. The technician clearly knew what he was doing and made sure everything was up to code before leaving. I feel much better knowing the chimney is in good shape 🔧

Great experience overall 🔥 From the first call to the final cleanup, everything felt well organized. The crew knew exactly what they were doing and worked efficiently. It’s nice to find a chimney service that’s both skilled and easy to deal with.

Great local business. The owner provided the estimate personally and the crew did excellent repointing work. Looks brand new and they were careful with our landscaping. 🧰

Booked Shamrock CHIMNEY after seeing good reviews and they lived up to it. The technician was courteous and very thorough. He even gave tips on how to keep the chimney in good shape between cleanings 👍

Very responsive company. I called in the morning and had an appointment set up quickly. The work was completed without any hassle, and the pricing was straightforward with no surprises.

Had them out for a routine cleaning and inspection. They arrived on time, were friendly, and answered all my questions about the damper. Finished in about an hour and left everything spotless. Very fair pricing for the peace of mind. 🔥

Shamrock Chimney Company is a total sham.

Our property manager scheduled an appointment with a time range of 10-1pm, and the company never showed up. Only after calling at 1pm did we find out they would be 'late' and could arrive at 'around 3pm'. I had to go to work so we rescheduled for 9-12pm one week later.
One week later for our second attempt at an appointment they sent a text that morning at 9am (time of the appointment) and said their technician could not come out that day anymore. Same day cancellation AGAIN. We called to see what was going on and they said 'we don't talk to the tenants, you can ask your landlord for updates', extremely unprofessional and terrible customer service.

This is incredibly unprofessional, frustrating, and disappointing as I had to change my work schedule around for a company that never showed up, twice in a row. Why would they schedule an appointment that they can't make? Looking through reviews for Shamrock Chimney, I am seeing that this exact experience has happened to a number of people.
Please save your time and hire a more reliable, professional company as I wish I would have done.

Used them for both chimney and dryer vent cleaning. The dryer works so much better now and the chimney inspection gave us the all-clear. It’s great having one company you can trust for both. 👍

Called during a storm when water started leaking around the chimney. They answered on a Saturday and had someone out that same day to prevent further damage. Proper repairs were done Monday, and the owner even followed up. That level of care is rare. Truly top-notch service.

Fast, reliable, and honest service. Shamrock Chimney handled our chimney inspection quickly without rushing through it. I appreciated how transparent they were about what needed attention and what didn’t. That kind of honesty goes a long way.

Got several quotes and Shamrock was the only one that felt honest and straightforward. Fair pricing, efficient work, and a clean job site when they finished. They made the whole process painless.

Scheduler was friendly and accommodating. The tech explained the need for parging the smoke chamber and completed it efficiently. The fireplace draws much better now. Fair pricing and solid workmanship.