Appliance Repair reviews in Byron Center, Michigan

Great service.

Total top off just trying to get your money without fixing anything.

Can't say enough good things- timely, professional, and knowledgeable about the icemaker repair we needed. Thanks Rick and Triangle Appliances!

Complete joke of a company. Run away from these guys as quickly as you can. Absolutely unbelievable experience with them. Don’t buy warranties in the first place as they rarely replace or fix what you ask.

I waited 5 hours for them today, and no call, no show. I called their offices 4 times, left a message twice, and nobody every answered the phone or returned my phone call. My advice: find somebody else. That's what I'm doing as we speak.

This place either doesnt exsist or has moved with no way to know. I called about my washer units rubber gasket based on the number of my appliance and had zero assistance from this company.

Was assigned Triangle through Maytag service. Tech showed up in scheduled window, ordered part, and returned to install in agreed upon second time window. Washer works. Can’t really ask for more.

I needed a repair on my ovan. The tech came out on time. He figured out what the issue was. They have to order parts for it. Have not heard back from them and its been over 2 weeks.

You have to SAY UP FRONT on the phone you have a charge to come out to look at something, before you show up and say five minutes later that such and such is broken and that it's $100+ bill due right now for looking at it. Terrible business practice. That's why you're a 2 star company on Google.

Triangle Appliance is professional and has done an awesome job for us! They are definitely the company we will use time and time again for appliance repair!

Absolutely the worst customer service I have ever experienced. Service tech came to our house a couple times each time never did any type of investigation just put new parts on. Caused the refrigerator not to cool properly and have lost several hundred dollars worth of food which the he refuses to except responsibility for. Extremely rude on the phone when I called to explain what was happening did not take any responsibility for this

Service repair from Lowes....waited 6 hours for a call to repair and no one showed. I'd called back to Triangle, left two messages and no response. Subsequently, I returned the refrigerator to Lowes and filed a grievance in accordance with their service tech company. Buyer be ware of this company.

Truly awful experience. I would give 0 stars if possible. We were referred to Triangle through Electrolux when our washer stopped draining. The tech has made 3 visits now. Each time they come out, look at it, say they need a part, and then leave. They've never once inspected the machine or done anything to even attempt to diagnose the issue. If it's possible to use anybody else, DO NOT USE THIS COMPANY

Dryer not heating up. This was the company assigned by Maytag under warranty. Showed up, took the back off the dryer, told me the dryer wasn't heating up because the vent from dryer was incorrect. Said it was "heating up just fine when he checked." Yeah, it's not. I think he didn't want to do the work because it was covered under warranty still? Having another company out....

I would not recommend using Triangle Appliance at all. We scheduled to have our 2 year old Maytag washer front loader fixed and the repair guy came out on 3/18. It was a $70 service call and to fix the washer he said it would cost over $500. The part was supposed to come in on 3/25 and be fixed right of way. The repair guy came out and supposedly fixed the problem on 3/31 and we paid all that $. Just over a month later and the washer started doing the same thing it did before. The repair guy came back out and said nothing is wrong with it. He said to run some more laundry through it and if the code keeps coming up then to call him back. We gave it a week and we were still having the same issues. We called back and left messages in the morning and the repair guy did not get back with us until the afternoon. He informed us over the phone that it must be a different part that needs to be fixed now and to do that would be almost $300 to fix. He told us we should not bother spending more $ on our washer and to just get a new one! Really after you already took almost $600 of our $ a month ago and claimed to have fixed it the first time!! Apparently Triangle does not stand by their work! I would not trust their services!

We had a coil go bad in our natural gas dryer; they came out and repaired it quickly and very professional. Then within days something happened and was not working properly again and the coil went bad along with another part and they repaired both without no extra cost to us even with the second trip out. Honesty and Integrity...the parts were under warranty and they guaranteed their service and labor. We were impressed and very satisfied.

"Repair" man, in my opinion incorrectly diagnosed my refrigerator problem. He told my wife that the issue was that the refrigerator needed a new drainage kit. After checking with Lowe's service manager, I was told that no such part exits. The man from Triangle spend all of 5 minutes at my house, incorrectly diagnosed the problem, and then, charged $75. for a"service call". I registered a complaint with Lowe's against Triangle.

I have had my kitchenaid appliances break twice while under warranty. The guy comes and looks at them, says he is going to order parts, and then does nothing to contact you. The first time it took four weeks to get him back out. This is the second time, and we are going on three weeks with no dishwasher and no contact. They don't have a phone number and he is unlisted when he calls on his cell, so I can't contact them. They don't leave any paperwork or business card to contact them. This place is shady, disorganized, and slow.

8 hour windows of service are not realistic. This is the third repair we have had to have on our brand new Frigidaire fridge and unfortunately Triangle is their service rep. Says they will be on site anytime between 8-5, we work full time, I cannot take a full day off work to sit at my house and wait. Repair man called at 8:04 from a blocked number and said he would be there in 15 minutes. We called Triangles main number TEN TIMES to try and let the repair man know how to enter the home as again, we could not leave work. NO ANSWER. NO CALL BACK. Finally the repair man called back an additional 15 minutes later to let us know that he left our house since no one was home. I explained what we requested and what needed to happen and that he could enter the house without us and he said there was no guarantee he would be able to make it back. SUCH a joke. This place is just the worst. As stated before we have used them (3) times now by force from Frigidaire and all three times have been an absolute headache.

We were recommended this company for washer service by Maytag. We had an issue with a control board that would get stuck on cycles. The control board was replaced just before the warranty expired.

A few months later similar issues and now there was a grinding noise as well. Told the technician about the issue and without looking, I was just told that it sounded like a transmission and the control board again. It would be 700-800 to repair and that was it.

Contacted Maytag to see if there was anything they could do to help. Happily they agreed to fix it but we had Diamond come out instead. They sent out 2 people who took a look at it, listened to the issues, and started to diagnose the washer. There was a loose nut on the bottom that was causing it to go out of whack and subsequently throwing error codes and shutting the washer down.

That just meant I was left with the service call bill. It took many calls to finally get a response and confirmation in the mail that they would forgive the invoice. Bad rating for questionable service call and lack of communication. Happy they did forgive the service call cost though.

Triangle Appliance is a joke. If Frigidaire assigns him to you as your repair man, DO NOT ACCEPT. Ask for ANYONE else. They won't answer your phone calls, they don't return any messages. I've been without my freezer for over 6 weeks now, and I still have no idea when he's going to come fix it. I just got assigned a new service person today from Frigidaire, lets hope this one is more competent and has ANY form of customer service. You've been warned.