Landscaping reviews in Byron Center, Michigan

Great company to work with superior quality and knowledge!

We have had them for years and they are terrific. Our grass is healthy and beautiful and they are fast. Reasonably priced and professional.

Worst plow service and also the worst customer service I have ever experienced. If you are considering using Jack's service to maybe save a couple of dollars please re-consider. Our driveway was never properly plowed even after meeting with the driver. The back blade hit the edge of our garage door and was never fixed after I made several attempts to contact Jack's. I don't typically post reviews, in this case I felt compelled to share my awful experience with this company.

Have used Jack's for snow and leaf removal for several years, and they've done a thorough job, especially getting out to plow and staying on top of communication about it. Leaf clean up is also well done, especially in those years when early snow or late leaf drop makes clean up by hand a real chore. Workers are helpful and professional. Recommend!

Jack's has been great for plowing. I've got a large driveway on a busy road and used to have issues with last company creating snow banks that made it difficult to get in and out of the drive. Not with Jack's! I couldn't ask for better service.

I have been a customer of Jack's for the last 5 years. I have been pleased with my snow plowing service. His prices are competitive with other plowing services. He has done a good job of clearing my driveway and prompt in plowing my driveway.

Linda Miller

I am so excited that I found Jack’s Lawn Service! They took great care of my yard all summer and came twice to do a very thorough fall clean-up! I have already signed up for snow removal service and will certainly use their lawn service again next spring/summer.

They get closer to my garage and do a much better job cleaning out the snow boulders at the end of my driveway than my former plow service. The plow blades seem quieter, too, which my neighbors probably appreciate.

The emails were a nice surprise. After every “snow event” they email you to let you know what they have done and what they are planning to do. That way you are not left wondering what to expect.

Jack's has done such an amazing job plowing on time this year. Their communication with their customers is wonderful as we have an email each time we have snow letting us know what is going on and what to expect. I would definitely recommend their snow plowing services.

We’ve had Jack’s for 7 or 8 years and are very pleased with them. They do a great job and have never missed a plow. We checked out other services this year and if you take advantage of the early bird sign-up, their price is the best. Highly recommend them.

I've hired Jack's to mow our lawn for a number of years. I'm on a tight budget, so I contract for the basic mowing service, and they do nice work. Being disabled, I don't have to worry about the appearance of my yard. I have also contracted snow removal service from them, at which they are equally dependable.

I've been using Jacks Snow Plowing Service for 15 years and they have, a 5 star, excellent service. Jacks, is always quick to plow the snow and during heavy snowfall, they email updates regarding conditions and the next plowing times. I highly recommend Jacks Snow Plowing and their Lawn Service is excellent as well.

We used Jack's Lawn Service and Snowplowing Inc. for plowing our relatively short driveway in the winter of 2022. For those with an obscured memory of the winter, we had precipitation in February on 27 days, two of which were a light rain. While most days the snow was light, we had some heavier snowfalls. Jack's did a fine job of plowing the driveway during most events. They put a sign in our yard identifying us as a customer and also put stakes at the corners of the driveway to guide the plows. We only had a small issue with the dirt being plowed alongside the driveway and Jack's planted grass seed in that area in the spring. Toward the end of the season, communication about plowing or potential plowing was less than the copious and clear communication at the start of the season.

The Bankruptcy Group that I work for uses Jack's for their snowplowing service and we couldn't be happier. We have been with them for about 5 years now. We have a four car parking lot with only an alley for them to push the snow into, which is not easy for a truck with a plow to get into. I get to work early and the parking lot is always done by the time I get here. If I have ever had to call with a concern, they were out here that day correcting the problem. I give them five stars and say thank you so much for having a great company with people who care about their customers!!

This is my 2nd year with Jack's. I'm completely satisfied with my choice to use them for my plowing needs. They've been timely and efficient. I especially love the Snow Scoop emails that keep me informed of the snow we've gotten and their schedule for plowing. I wish I could comment on their customer service outside of plowing but they've done so well that I've never had a need to call. 👍👍

We love Jack's... they help us out with the heavy lifting of snow removal so we can easily handle our little walk to the house. Also love the correspondence trail via email. We always know when to expect snow removal and they openly keep track of how many times they helped us out. Thanks Jack's!

We paid for plow service this winter only to be skipped every single snow fall. Literally just watched the plow driver plow my neighbor and drive right passed my drive way. Excellent value if you want to pay for nothing.

Our account was never set up to begin with even though we are a paying customer. I had to call back and ask for snow removal at the address that we signed up for snow removal service. I dont understand how that happened.
Also even after making sure our service was straightened out we still have yet to be serviced from this weekends 2 snow falls. Ill be finding a new service for next season.

First year we have used them for our snow removal and so far we are very disappointed. We have shoveled 3x more than they have plowed because they either never did it, or came too late. When I call, there's always some excuse for why it wasn't done. I saw everybody else's company plowed today, but not Jack's! Why did we pay for a snow removal service if we are having to shovel ourselves? I'm very unhappy so far. Hopefully the rest of the season gets better.

In reference to Jack's response:
I wouldn't have expected you to plow 1 inch of snow. There was 2 when I woke up and at the end of the day there was 3 inches. The company that plows the lots for my work plowed and I work very closely to home. I also noticed that other driveways of neighbors had been plowed; ones who don't use Jack's. Again, there's always an excuse why plowing isn't done either on time or at all. I'm just frustrated that I wasted money on a snow removal service if we have to shovel anyway. If it gets better, I will be more than happy to edit my review and give a better rating. But at this point, I'm very disappointed so far.

It's my first year having service with Jacks Snowplowing and unfortunately, I am not pleased with their service already. If you have a commercial building that needs a snowplowing done, I wouldn't recommend going with this company. When we got our first snow storm, they didn't come out to our building for 3 days. I had to call them to make sure that they were coming to clean out our parking lot and I am pretty sure they had forgot about our building (probably because we were new).

One unit in our building is open almost 24 hours and has a drive-thru service. So it's very important that the snow plowing gets done right and make sure that their customers doesn't get stuck in snow. Unfortunately, the drive thru side isn't very clean right now and their customers are constantly getting stuck.

I would think that because it's a commercial building, they would take extra care and make sure the parking lot is clean since there's a lot of people coming in and out.

I've heard a lot of good things about Jacks and felt pretty good with signing a 2 year contract with them. However, I am very upset with their service and already waiting for this contract to be over already.

I hired Jack's to do my fall cleanup after two other outfits had no-showed/no-called and snow was about to fall. They assured me they'd be able to squeeze me in that same week and, in fact, they were on-site at 8 a.m. the next morning. They had my yard spotless in under 3 hours and the price was super fair (likely less than had I city-bagged it all to the curb). They've earned my business every fall going forward.

This is my first time using Jack's Lawn Service company for snow plowing in the winter. They do a great job of communicating when they will be out to clear driveways and so far have done a great job of meeting expectations. They are very competitive in pricing and offer a variety of services. I would recommend them to anyone in there servicing radius.