All reviews for Irish Harvey A Tree Services

I called to get an estimate on a tree to cut down in my yard. They said they would have an estimator call me back to set up a time to come out. This never happened. I then called back a few days later and they didn't even have my information from the first time I called. I was then told I would be called back again and that has yet to happen. I'd imagine I'm probably not getting an estimate. They don't seem to be a timely or professional company.

Gave quote for trim of 2 trees. Took payment. Trimmed 1 tree well. Asked to have all branches hanging over roof removed on second tree and left the majority of branches hanging over roof. Only trimmed off shiots. Busted our wood stairs and said they would come back and fix them. Call 3x no answer, never came back to fix their stairs they busted, no call back, no discount. Very poor service. Service was in Aug. 2020. Yes. This was this company.

Have used this company several times over the years for tree trimming. Initially very pleased but customer service has gone down the tubes. Estimator is supposed to get back with you but that is like pulling teeth. A service a couple of years ago took months of calls to get an estimate. Russ was given the messages but never returned calls. Busy with storm cleanup all those months was the reason. I finally called personally on his cell phone to get him out.
Going through the same thing this time. Numerous calls to the company to get an estimate and nothing but crickets. Got Russ's cell phone # again, left a voice mail and no returned call. They do nice work if you can get a hold of them. Customer service is poor. If my business is not important to them, I will get another company who wants to work with me.

called to get estimate. was told someone would call
me. they didnt. called 2 weeks later. told again someone woul call me. they didnt. called 3rd time about 2 months I passed since first call. they finally called. was given a quote. a week or so kater estimater came out with owner. the price went up 250.00. they came cut trees, and trimmed. made a mess of my yard. didnt clean up. knocked down railr I ad tie off wall. left it lay.they were supposed to cut wood.18 inches for fire wood. they cut about 1/3 of it.called them to let them know they didnt c omplete job. was told estimator is out sick. and asked to speak to owner. he never called back.Fast to cash your check though. Poor service. they just dont care.
not the best company out there anymore.
will not call again. ill find a better company.

Had some damage occur during tree removal that I didn't notice right away. Called 5 times to speak with the owner. No reply to date. Filled a complaint with the BBB. I cannot recommend this business.

Update- owner said he looked at my driveway (per BBB) and said it was cracked before they did the work. Yes it was but they cracked it in a different spot. Still had no contact from Irish. Document the condition of your property with photos BEFORE they start the work so if they damage something you have proof. The more detailed photos the better.

Completely unprofessional and I would not recommend this tree service to anyone. Accepted their bid and scheduled the tree removal, four weeks later they still hadn't done the job. After several attempts I finally received a return call saying next week. The morning of, they called and confirmed. Never showed up. Now the season to prune oak trees is over and we can not get the work done. The only positive reviews for this company is because they are cheap.

Irish removed a tree in our front yard and trimmed a tree in our back yard 9 years ago and charged us a fair price. This fall we needed another tree removed in our backyard that was splitting and in danger of falling on our shed or worse yet, our neighbor's fence and his boats stored next to it. I first called on or before September 20 to request an estimate. The lady who answered said she would give my information to the estimator and I should be contacted within the week. I waited exactly one week and called again, and again was told the same thing. I waited exactly one more week and almost called back when a day later I received the call to schedule a time for someone to come look at the tree on October 5. I was given an estimate which was a lot more expensive than I had hoped but the work needed to be done. On October 6 I called and asked to have the job scheduled and was told that my information would be given to the scheduler and I should get a call within a week. On the following Monday October 11 I called back and was told the same thing. I waited exactly one more week on October 18 and called back again and was again told the same thing. I waited one more week and on October 25 I called again and again was told the same thing. At that point it had been more than a month since the whole process began. A co worker gave me a reference and I called. I kid you not, from the day I first called the new tree guy to the day the tree was removed was FOUR DAYS and $200 less. And it has now been over two months since I first contacted Irish and I still have not received a call back to schedule the tree removal. If Irish did not want to do my job they should have just told me and they would not be getting this negative review.

Called for a quote and left a detailed lineup and had caution tape wrapped on trees needed taken down, 6 in total, while adding 1 more that they didn't know about. The estimator shows up and calls me and I had to proceed to tell him exactly what was typed up and he said he understood. I received the quote and it looked suspicious as in only 3 trees were mentioned, so I tried contacting them about it. The lady on the phone apologized and had the estimator give me a call and he proceeds to tell me about the 3 pines to take down in the back, however in this area there is only 1 pine tree and I assured him he was wrong. I know those aren't pine leafs in the fall that I pick up. I had to take a half day off work last minute to meet him at my home due to the confusion. The owner just happened to be with him when he showed up. We walked the yard as I pointed out the trees and the estimator stated " that tree wasn't marked" . Well how did you know which one to cut in the quote? He then tells the owner about how he suggested removing the large tree in back with a crane. I told them they couldn't drive in my yard due to septic and drain field as this was stated in my original line up. Owner then proceeds to tell me to call someone else. I Heard a lot of good things about them from people, so I gave them a call. If someone would have read the instructions I left them they wouldn't have wasted my time. I would have said leave the large one that the crane was needed for and do the rest, that was the original quote request as I knew how difficult that tree would be. But the way the owner told me to find someone else I was pretty put off by, and felt I was being talked down to.