Reviews of local pros in Clawson, Michigan

4.7 based on 198 reviews Back to the listing
    5

    We've been relying on this hometown service provider for decades. Regular maintenance, plumbing projects and emergency calls - We've been through 'em all and Riyal Oak Plumbing has always been responsive, timely and professional and their pricing is fair and reasonable.

    5

    We've used Royal Oak Plumbing for a number of jobs--big and small--at our house and at a rental house. Jim and Joe are great. They do excellent work, are responsive, and their prices are reasonable.

    5

    After living with a leaky faucet for over a year, I got tired of tying up the faucet with hair ties and rubber bands every night. I had seen their vans around my neighborhood and decided to give them a call. I called on Monday, Joe came out on Wednesday. He was so polite and professional, wore a mask the whole time and had my faucet fixed perfectly before I even finished my online genetics lecture! I should've had it fixed sooner. I had no idea they could fix it so quickly and they were reasonably priced. Don't hesitate to give them a call. I know I won't hesitate next time!

    5

    By far the best plumbing experience I've ever had. Had them out to do one fairly simple fix and I asked him about another issue under my kitchen sink and he made time to fix it during that same trip. I will definitely be calling Royal Oak Plumbing in the future whenever I need service.

    5

    OMG I LOVE THESE GUYS!!! Joe was incredible. He took the time to explain to me how things worked and showed me how I can fix some things myself around the house. He was so kind, patient, calm and professional. I could go on, but I called this morning, they were at my house within a couple hours, handled a years worth of things that have been driving me nuts in less than an hour, and it was super cheap. I will be loyal to this company forever!

    5

    Joe with Royal Oak Plumbing came out to take care of a backed up drain and the cleanouts outside. He was professional, on time and communicated with me the entire time. This was our first time working with RO Plumbing and overall, we were extremely happy with their work and price.

    5

    Joe and Johnny fixed my clogged drain in about 15 minutes. They were professional, communicative and very kind. I’ll definitely call them for any future plumbing problems I may have and will recommend them highly to family and friends. Thanks guys!

    5

    I called Royal Oak Plumbing for a bathroom problem I was having and they called me back within 30 minutes. They said they would be out to my house in 20 minutes and they were. Jim came out and diagnosed the problem, went and picked up a needed part, came back and completed the task. Very professional. Price was very reasonable. I now have a plumbing company I will ALWAYS call when I have a problem. A super satisfied customer.

    5

    Wow, guys showed up earlier than scheduled and fixed my issue quick. Very knowledgeable, friendly, clean and reasonably priced. Had another company over and they offered a 5400$ and 25000$ fix. Will not hesitate to call these guys next time. Thank you Royal oak plumbing.

    5

    Look no further!! This is the company to meet your plumbing needs. This is a family owned business that, sorry to sound cliche, but they absolutely treat you like family. I have had several plumbing situations and have talked and/or worked with Bob, Jim, Joe, and John. All stellar in their profession. When you have a plumbing issue you're stressed, frustrated, and anxious. This company will take care of your problem quickly with top notch work and excellent knowledge.....they know their stuff! Prime example: Made call at 8:45am, gave info on my problem, was told they were on a job with an active leak (he was as I could hear what was going on in the backgroud), and would get back to me asap. Call back at 11:30am letting me know they could arrive in 20 min. Joe and John arrived right on time and eliminated my issue. Stress, frustration, and worry.....gone! On another occasion, had an issue with a water heater. Jim walked me through it and we were able to deal with it ourselves. It involved getting a new water heater under warranty. It was something we were able to manage. But listen, how easy it could have been for him to take on the job instead of saving a homeowner a ton of money. Call them now for whatever your plumbing needs are!

    5

    Joe was great! I should have called here 2 weeks ago, was worried this was going to be costly and it was cheaper than a nice dinner!

    In and out within one hour including him going to get the part for my shower.

    Communication was great, professional, and caring.

    I will be recommending royal oak plumbing to all of my friends and family in the area.

    5

    Called Royal Oak Plumbing because our usual go-to plumbing company seemed to be hit or miss lately. Joe diagnosed the problem immediately, picked up the part and had it completed within minutes. Very friendly, professional and fairly priced. We have a new plumber!

    Update January 2021-
    Had another great experience with Royal Oak Plumbing! Jim came out and fixed our issue with ease. Although I honestly had no idea how much this project would cost, the price was less than I had expected. I would recommend them without hesitation.

    5

    We have used RO Plumbing multiple times in the past two years, and I cannot recommend them enough! Jim is extremely responsive and helpful. Joe is extremely timely, communicative, and helpful whenever he's had to come to our house. They really listen and care to make sure that the services they offer are competitive and worthy of 5 stars. We can't thank Jim and Joe enough for their help!

    5

    They showed up the NEXT DAY to replace our 40 gallon water heater and it's outside their local market. Jim is THE BEST ! They are fast, professional and VERY reasonable. We sent a photo of our old unit and Jim gave us a quote instantly (hundreds of dollars less than the guys who couldn't come out until next week). These guys are GOOD ! Thanks again.

    5

    Nothing less than 5 stars for Joe at Royal Oak Plumbing. I called two companies in the Beverly Hills area to take care of a toilet issue and a slow draining sink. The larger company was scheduling a week out, Royal Oak plumbing had me on the schedule the next day and called me a few hours later with availability same day. He fixed the sink that another plumber had struggled with and took care of the toilet quickly. Prices were reasonable. I would highly recommend.

    1

    Royal Oak Plumbing is great - as long as nothing goes wrong! If it does, just know you’ll be on your own.
    Had RO Plumbing do two jobs for me. The first went great, so had them back a second time. The 2nd job was to remove a washcloth from a bathtub drain on the second floor. An old drum trap needed to be cut out and replaced with a standard p-trap. About a week later it was raining from the ceiling directly below the bathroom where the work was done.
    “Are you trying to hold me responsible?” Uh, yes, I am. They poked around, “tightened some things up” and no issues with leaks since. The significant water damage to the ceiling, however, never got addressed. They offered to have their “plaster guy” fix it at no cost to me. The guy came once, took a look, then ghosted me. Eventually after many weeks of calling and being ignored, I just paid to fix it myself. Completely unreliable when something goes wrong, will NOT stand behind their work. Look elsewhere!

    5

    I called and left a message that my hot water tank was broken. Jim called me back in less than 5 minutes and came out the next day to replace it. Fast, respectful service at a very fair price! Before he left I asked Jim about replacing my garbage disposal.I expected I'd have to make an appointment for the future but Jim took a look at it and said he could do it right then for me! He left to grab a new disposal, came back in about 20 minutes and replaced it right then and there! Extremely satisfied with Jim and I will CERTAINLY call him again should I have any plumbing needs!

    5

    After having a poor experience somewhere else we asked the Clawson community who they recommended and the overwhelming response was Royal Oak Plumbing and they were 100% right! We’ve worked with ROP twice now and both experiences have been fantastic. The first time they fixed a problem in a fraction of the cost and time compared to another company. The other company couldn’t fix the issue and wanted to charge over $1000 in additional work. We called ROP shortly after and they were honest, much more reasonable in pricing, and fixed the issue in less than an hour.
    The second time working with them has been just as good. They called back quickly, came by within 15 minutes, knew the exact problem just from our description, gave us an upfront estimate, and fixed the issue in less than 30 minutes. The speed, care, and dedication to their work is above and beyond expectations and we will definitely contact them again for our future plumbing needs.

    5

    Jim is above and beyond. Does a great job, is very kind, reliable, and has a lot of integrity. I recommend him and Royal Oak Plumbing to everyone I know, thanks! :)

    1

    RO Plumbing has been out twice in the past 3 weeks to fix a blockage in our basement. We still have water backed up in our laundry room and basement shower- Joe insisted he's done his job and welcomed us to contact another company to do the job instead. With no camera offered, not sure how any company can properly diagnose or fix a blockage issue. They keep insisting it's a city issue when clearly, there is something internally not being addressed while my belongings and flooring continue to take the hit when this problem resurfaces. 3rd flood in 3 weeks after 2 visits from this company.

    5

    We've been using Royal Oak Plumbing for at least a dozen years, maybe longer. In all those years they have never let us down. They always get back to us when we call and are always able to accommodate our needs. They are efficient and always take care of what's needed. There were several times when it wasn't of a real problem and they handled it gratis. The bigger problems they handled and it didn't break the bank. The guys are wonderful people: friendly, kind, CLEAN, hard workers, and they know what they are doing. We are very grateful for their service. Thank you Royal Oak Plumbing.