HVAC reviews in Flat Rock, Michigan

I would like to personally thank Todd, Tyler & Miciah for everything they have done in the past 48 hours. My families furnace unfortunately had a crack, after shopping around I finally figured this would be the best company. We are so SATISFIED and grateful for the hard work, dedication, patience, and warmth they brought. Starting from my initial phone conversation I was elated for them to arrive. Miciah came and was very honest and made me feel comfortable in an area I am very uneducated in. He was completely honest and open in every single step showing me the issue and letting me know we could finance for low monthly payments! Once we found we needed a new AC Unit & Furnace they immediately came in and begin our financing portion. Within 24 hours Todd and Tyler arrived. They were just as family oriented, careful, hardworking and informative. As a home full of women we were all comfortable and safe feeling which is the icing on the cake. We appreciate everything you all have done and hope your business continues to flourish and prosper for the many years to come. Thank you Superior Comfort.

High quality work, neat and organized. Furnace and AC took less than a day to install. They were very complete reviewing the system with us and answered any questions. David was great to work with. Communication was strong throughout the entire process. Great company, I highly recommend.

Justin and Rudy arrived on time (to my Lincoln Park home), we’re professional, courteous and encouraged me to ask questions during the installation. Removal of the old unit and install of the new Rheel 95% high efficiency unit took approximately 6 hours, and the gentlemen left the space clean. I am a very happy customer.

Would not recommend their plumbing services. They charge master plumbing prices and make rookie mistakes. Ended up costing me more in damages to my home... superior begs for Google reviews so take them with a grain of salt.

Superior is a great company. Our air conditioner stopped working and we knew it was time for a new unit. We called and had an appointment two days later Bryan was at our house and had an estimate the same day with install date within one week! Bryan was very knowledgeable and listened to all our needs, we really appreciate all his help. Kaitlyn was also super helpful with billing and was very helpful and had super fast responses to all emails/calls. The install date came and we had Tyler S. and Rudy A. who installed our new system and tankless water heater in two days. They both were very efficient, stayed late to get the job done, and were very professional/friendly. We will definitely use them for all our future projects/repairs.

Scott and his team have helped us with many scenarios and projects. They are very responsive, affordable and extremely knowledgable with HVAC. I would not trust anyone else to be fair and honest. Look for the teal truck with the adorable bears!!

Phil was prompt and a fantastic tech. He walked me through everything he was doing and why he was doing it. Showed me voltage ranges and what was good and bad and what needed attention. Phil went above and beyond and earned his rating!

My entire experience from the free estimate to the install of my new furnace was phenomenal! I can't say enough about the personal experience I received. I highly recommend Superior Comfort for all HVAC needs!

Technician was able to diagnose that we need a new humidifier. He stated he's going to check and see if this can be fixed like piece by piece, but is uncertain based on the model and setup whether or not that is a viable option. Gave 2 quotes for new units. I thanked him for his service even though it didnt remedy the situation

We had our AC, furnace, and water heaters replaced, and our ducts sealed and insulated, and Superior gave us a great deal for everything as well as a financing offer. Justin and Donald came to our place in Flat Rock and from the start were courteous, professional, and respectful of the property. They put down cloths to protect our floors and stairs, took care to fold up area rugs so they would not be trampled, and were communicative throughout the process (letting us know when water would be turned off and back on, what parts they’d be working on each day, answered all of our hundreds of questions, and demonstrated all features before they left). They cleaned up after each work day, and I even commented that things were cleaner after each day than when they arrived! We’ll definitely call on Superior again if we ever need more (and they’ll be servicing everything they just installed). Highly recommend!

Big thank you to Aubrey for taking my call and arranging service, and to Ricky and Dominic for installing our new water heater! From my first emergent call to the techs arriving at our door, only a few hours passed. We are so appreciative they could help us same-day. The service was quick, professional, and stress-free. We’ll definitely be calling the Superior team for any future needs!

This company is the biggest scam out there. My furnace was five years old and I wasn’t getting heat in 2025. The first gentleman came out and told me I needed a New igniter he replaced it, Hours later, it was still not working. Next guy comes out and tries to charge me another service call, then says, "Oh, it was a spider blocking the igniter." Almost one year later my heat stops working again. I called a company a different one and they said that the wrong igniter was put in and it is fried that's why I don’t have heat call the company that put it in it’s still under warranty. Andy was so honest didn’t even charge a service call. I call the original company, which is this company's superior. They come out. I have to wait a week for the park to come in. So when the part finally comes, they tell me Oh your sensory board is fried you need a new sensory Now it’s $775. The sensory board would not have fried if it weren’t the wrong igniter on there. Called and spoke with the manager Tried to say it had nothing to do with the igniter being wrong. They know they put the wrong igniter on. Stay away from this company. they won’t even honor their mistake and tried to make more money off of you!

Great service. Miciah was prompt, knowedgable, and even taught me a few things about my furnace while he was out. SCH&C will definitely get future business from me. It is so refreshing to have fast, friendly and knowledgeable service that approaches things from a customer first perspective.

Timely, professional, honest, and kind. Beat out other quotes I got. Better warranty on the units we went with compared to other quotes. Had a whole home system replaced and it’s amazing. Took a week to turnaround a quote to install. Install was a bit complicated and took 2 days, but the installers did great work. My installers, Tyler and Rudy were outstanding. Very pleased with the work. They took pride in making it look like a high end professional install. No corners cut. Bryan quoted us the system and he did great also. No hassle and understood our needs. System works great. Bryan even text back and forth in off hours to make sure we were getting what we wanted. Financing was a breeze. I highly recommend Superior Comfort.

John was amazing. He was able to diagnose the problem and get it fixed quickly, and it was a very reasonable cost. Overall, we could not have been happier.

Justin, Gavin and Austin did a great job!
Installed a new furnace, humidifier, air-conditioner and thermostat for me in a timely manor. Very informative on how to maintain and use each. Cleaned up spotless behind themselves.
Very polite group. Would definitely recommend them and Superior Comfort.

We just had our furnace serviced by David Barnes a friendly and charismatic technician who took the time to not just talk with us but also made sure to take the time to break down in detail what was wrong with our furnace but also took the time to break down the pricing along with recommendations. Over all very happy with the service and enjoyed working with the technician who came out.

We have been customers of Superior Comfort for 5-6 years now. Fall checkups, reasonable, usually have the same technician which is nice and reassuring. Service for problems handled quickly. Highly recommend.

I had an excellent experience with David Barnes. He arrived promptly and demonstrated exceptional professionalism from start to finish. David took the time to thoroughly explain the work being performed and answered all of my questions with patience and clarity. His expertise and courteous demeanor reflect a high standard of service. I would confidently recommend David Barnes to anyone in need of reliable HVAC assistance!

The service technician. Was all about selling a new furnace. Didn't do any type of work.. merely looked at it and said it is bad and old and said he won't do any work on it because its not worth it. Quoted me 8000 to 12000 for a new unit. He was too busy talking on the phone not even about my issue..and kept me waiting g for over 25 minutes. Worthless appt and waste of money. Times are tough and this was a total waste of time and money. Company came out today replaced the valve witch was 400 less than he quoted. And set me up for an appt to get a quote on a new unit at a later time.

Alex from superior heating and cooling responded first thing Sunday morning to diagnose Furnance issue successfully. He was professional and extremely helpful in getting this problem resolved. I’m grateful to Superior for their promptness and help on this freezing morning. I will use them now exclusively. Thanks