Bathroom Remodeler reviews in Grand Rapids, Michigan

Josh and Shawn did a great job .

I had someone come out to quote our bathroom remodel. Never got emailed the quote, then they text me telling me to call them for the quote.. What a complete waste of time, I drove an hour one way to meet them for the quote. They completed it, told me it would be 12.5k for a basic walk in shower. 9.5k if I signed that day only when I told them I had other quotes incoming. If you wanna waste your time and money and have them attempt to pressure you then not send you the quote then Leaf Home Bath is your place!

Randy S was a great salesman very professional and answered every question explain every thiing and detail.
The installers were fantastic and a very polite worked really hard for our shower done fast.

Nick was a great salesman. He carefully explained everything and showed me all the materials that would be used. I would highly recommend that you give Leaf Home Bath a try.

we found josh quick easy and very professional

This is the worst company I have ever worked with. They will sell you on a 1 day bath what they wont tell you is then it will be another 3 months minimal (still waiting) for the glass to be ordered and installed. I am going o 3 months without being able to use my shower and all because I trusted the sale of a 1 day bath. DO not trust these people and if you try to call them you will NEVER get a call back. They don't even deserve the 1 star I am forced to give.

Travis came to our home, we were impressed with his knowledge of the product and his recommendations. Looking
forward to working with this company.

This man was pure gentleman’s, showed us the guts of everything that would be done soon. Wife is handicapped and he customized to her wheelchair and abilities. Robert Peel is fantastic. Even came on July 4 AT OUR convenience. We hope to have another bath done in future. Great company. Leaf home bath. Google them. Robert Peel is out of Grand Rapids MI

Josh was great to work with. Professional, knew his stuff. Stepped us through the whole process and made us feel very comfortable with our decision. Would highly recommend him and One Day Bath to anyone.

Both the salesman Randy, and the installer were great! Randy was professional, and very down to earth, easy to relate to and get along with. The installer was very professional and did an awesome job! Very happy with the work he performed. Very nice people.

Josh McGee was able to provide the answer to our prayers. After caring for my Father in his home without proper bathing facilities for 7 years until he passed. I realized moving my 90 year old Mother, who can no longer care for herself, into our home would only be possible if we could somehow come up with a better bath or shower than we presently had. We set up an appointment with One Day Bath and were blessed to have Josh as our sales person. We explained the situation to him and within an hour or so he was able to fill our needs and fit our budget with a perfect solution to our problem.

Travis came out and explained in detail what we needed. He was very polite and met our needs. Very excited for our new shower.

I did not appreciate the tricks online to get me to give my contact information. It is dishonest to claim I can find out how much a new shower will cost by just putting in my zip code. Of course, I knew it would require more than that, but I shouldn't have to meet in person for almost 3 hours to get a general idea of a price range. Although I preferred not to give my phone number, One Day Bath called the very next day, which is more helpful than the two local places I've actually tried to get in contact with for quotes to replace the shower. They set up someone to come over right away, too, within a day or two. He was great! Alic, I believe was his name, was knowledgeable, friendly, clearly hardworking, and a pleasure to be around. I sure wanted to help him out, to give him results for his efforts, but the price was way out of our budget, even after all the strings he was able to pull, as long as we agreed to go through with it that day, which is never how my husband will do business...we like our processing time.

Randy Lannone Young was amazing when he came to my house for my consultation. He was professional but very laid back and easy to talk to at the same time. The appointment took a lot longer than I expected but that was partially my fault. I had a lot of questions and concerns that he very patiently and cheerfully addressed. I can't comment on One Day Bath as a company because my shower has not been installed yet, but I can say that Randy is a top notch salesman.

!!!Would not recommend!!!
I would strongly advise you do not use this company. The professionalism ended at my kitchen table with the salesperson. The install process was not good at all. They didn’t do what they said they would do. It looked like they rushed through the work. There was a fairly long list of problems with the install. The whole project basically needed to be redone because of how poorly it was done the first time. The second people that came to fix the problem didn’t fix the problem and left without even asking me to look at the work before they left. After expressing my concerns to the installation manager he said he’d send someone out to look at it. Two days later a guy showed up with the expectation that he was there to “re caulk some stuff” We assessed the problem came up with a solution I agreed to and I was told I would be called later that day to make it happen. It’s bow the next day, still haven’t heard from anyone and my bathroom still looks like poo!
-over sell under deliver
-poor communication
- sub par work
- didn’t do what was promised
- unprofessional installers
- two months after install and I’m still fighting to get everything fixed.
- didn’t fix the issues the second or even third time
On one positive note they did at least say they’d fix it. Haven’t yet but we will see what happens and if they at least make it right that’ll be about the only good thing about this company.

Scheduled an appointment, sales person showed up on time, but refused to begin discussing the project and and left, looking to reschedule, as my wife was not present. This is all despite me assuring them we are in the early phases of the project and would not be making any decisions at all, just looking to get a feel for pricing and options.

They said it was due to "company policy" with no other real explanation. They certainly lost a sale as it was a complete waste of my time to get off work and rearrange my schedule for the meeting. I am only guessing this policy is due to high pressure sales tactics. If they had insisted on this over the phone when scheduling, I would have told them never mind, this isn't the type of business I would want to work with.

Consider before inviting this company into your home if you are really looking for a pressure pitch complete with the “call to my manager” and the sign right now offer followed with insulting remarks and an attempt to pit my wife against me when we said we wanted other quotes. Good contractors let people get multiple quotes!

They are offering discounts in exchange for good google reviews, so be skeptical of 5* reviews. We were quoted 9k for a tub replacement

This company is so sketchy. They have an automated system call you so it only actually connects 1 out of every 3 times. They insisted on reconfirming an appointment that I made only a couple hours prior. Then when they came out, they said they would give me a discount if I wrote them a good google review. When I said I would need to think about it, they called two days later wanting to send out a "production manager" to "verify measurements" and offer me a better discount. Why couldn't they use the measurements the first guy took? Why did they need to come out again. Super sketchy.

Lewis did an AWESOME job of presenting the product, explaining the plan, and getting us a price that we felt was the best for our needs! He also has a great smile and a winning personality; my husband and I think he was great

The sales person Nick was polite and well informed about the product. He did not rush or pressure me into anything I didn’t want. He arrived on time and we interacted well, as we discussed the expections of the completed project.

We had a very small shower for our kids. We had Travis come help us set up a large deep soak tub and an amazing shower. The workers installed everything in one day. From the sales man Travis to the workers everything was so easy and done to perfection. That’s to them all.