Kitchen Remodeler reviews in Grand Rapids, Michigan

I’m a bit late getting this review written, but I wanted to share our experience now that we’ve had time to live with the finished space. Our bathroom remodel was completed this past summer, and everything still looks just as good today as it did the day it was finished.

HWC did an excellent job from start to finish. This was our first home remodel project, and Brent was incredibly helpful throughout the design process—especially when it came to tile selection and making sure we included all the features we wanted.

Our project was fairly involved—we expanded the bathroom by removing a closet from an adjacent room, closed off the old doorway, and had to relocate plumbing, electrical, and even an unexpected HVAC duct. Despite the complexity, everything was handled smoothly.

Chris, our contractor, was fantastic. He treated our home with respect and took real pride in his work. His attention to detail—especially with the tile—really shows in the finished product.

This wasn’t an inexpensive remodel, but we truly feel it was worth every dollar. We wouldn’t hesitate to work with HWC again in the future.

Thanks again to Brent, Chris, and the entire team!

Friendly staff and they offer great products. i would highly recommend either of their locations.

Very nice and clean. All staff we've talked to have been very friendly. The food is great! Overall, we had a great and relaxing weekend! We would definitely come back.

I used HWC to remodel two bathroom in our home. The carpenter did an amazing job on both projects, and I could not have been happier with the end results.

I had someone come out for a quote over a month and a half ago and was told I’d have the pricing within a week. I JUST met last week to discuss pricing and asked for an electronic breakout so that I could review the information further, I was told I’d have it within a day. Again, I haven’t heard anything back. Since working with HWC I have not received any follow ups or any form of communication on my project. It’s been an extremely big waste of my time at this point and we will be moving on elsewhere.

I would love to give HWC 5 stars but screwed up scheduling knocked it back a little.
Then today when the plumber arrived he did not have the sink or faucet with him (he was told it would already be here) and he was not aware that he was also to do a toilet install (no toilet with him either). Lance (the plumber) was a real champ and went back out to get the items without even losing his friendly smile.
Meanwhile, Josh and Tex did an awesome job changing out the tub for a walk-in shower. They worked together like long time dance partners and made the work look easy.
In the end, all the requested work was completed before the end of the day, including a good cleanup.

HWC needs to vastly improve communications within their ordering/scheduling areas, but the designer and installers were all top notch.

We had HWC remodel a bathroom for us in March 2024. HWC was professional and knowledgeable, stayed within the estimate/budget, and finished within the timeframe we discussed. I was extremely impressed with their attention to detail (including recommending an amazing bullnose for our shower tile) and craftmanship (they notched out our vanity top so it would better fit in the space). I'd highly recommend HWC and will use them for any future needs!

Great place to shop

Very helpful. Love these girls!

Excellent experience with Debbie. Her recommendations were flawless. All the of the fixtures are wonderful and the sink is fantastic

Do yourself a favor and come here first for any plumbing needs. The design center can fit all price points from builder grade budget to high end, and...AND they know their product! very knowledgable.

Leigh was awesome to work with. She listened to what we were looking for and did everything we asked of her. I will highly recommend her.