Mechanical Contractor reviews in Grand Rapids, Michigan

2.2 based on 9 reviews Back to the listing
    1

    The driver of your company vehicle drove rapidly behind me from a 4 way intersection.

    The driver was reaching approximately 65 mph on a 55 mph road. EXTREMELY CLOSE TO MY BACK BUMPER.
    Then, proceeded to pass me in a no pass lane, EVEN CLOSER than before after I had to pull off to the right side of the road due to them driving erratically.

    When I caught back up to them at the next fourway intersection, they were traveling between 75 and 80 mph. The driver hit the brakes hard, and I'm sure that's because they knew I was behind them. Trying to get a picture of who this is, A reckless and irresponsible person is.

    This person is an unsafe employee, and even if they are off the clock, they're potentially dangerous to people driving on the road in a company vehicle.

    This is not a good example for your company. I will be showing everyone I know and telling them what happened.

    DO BETTER.

    5

    Great people to deal with

    4

    Great place to work with.

    1

    Work site supervisors are the worst

    1

    The Technicians are great and do fantastic work. My frustration is with the staff resposnible for quoting and client follow up. It took 3 days to repair our commercial a/c unit due to lack of care and concern by the internal people respsonsible for quoting and scheduling. I'm still very disappointed! The unit was finally repaired. No real resolve occured reguarding my frustration, after several emails back and forth with the Internal Ops Manager, other than me learning that she is right and I am wrong. Great customer service is very important to me! After several years of working with Pleune, I've decided to move on to another HVAC provider.

    1

    I’ve used their services years ago and though their worker was great at that time, I have noticed recently there’s an employee which drives in the Ravenna area regularly and I have witnessed multiple times they’ve sped excessively in school zones, road raged at drivers and just shown their back side in general...just a bunch of trash people employed with this company! If you can’t control one employee you can’t control any, I would use a pile of matches in a pan to heat my home before I used them...it’s scary to know trash repairs furnaces!

    5

    Pleune has been very quick to respond in any situation for my company. Curtis is a great technician, Kyle is a great account rep and service is always quick to get back with me on a plan to get someone out here. Thank you to your team!

    1

    Driver of van #433 was on his phone weaving back and forth on the Beltline. 9 am May 13.

    1

    Maybe learn how to drive your big heavy vans in traffic.