Reviews of local pros in Hazel Park, Michigan

I loved the customer service and how the gentleman over the phone passionately gave me multiple advices on finding the proper sewer snake machine that will fix my problem.

Customer service has been very good every time we've used this store

Excellent pricing with high quality materials.

Friendly and informative staff and ownership.

Bought a rigid k 52 0 8 less than year ago from Peter at giant plumbing. Trusted his information about the machine I was purchasing as it cost several $1000 asked many questions about the warranty if something were to happen with it. Was promised many things and Peter did not come through. Long story short my machine malfunction less than a year in and he refused to service or even process my warranty through rigid. After speaking with rigid directly and many other places they claim that because I bought it from Peter he would have to process the warranty which all it means he needs to send it back to rigid and he refuses to do so therefore I am out on my own with the cost of the repair. Will not be shopping here.

EDIT:
After making this review it influenced Peter to do the right thing and get ahold of the local ridgid primary representative. David Lagasse made things right and after taking my machine to colony hardware they fixed it free of charge.
Alot of unnecessary stress and phone calls .
I change my review to 2 stars now for Giant plumbing at least making an effort even if I had to leave a review to put things in motion.

I wanted to thank Giant plumbing for helping me out now with 2 bathroom plumbing remodels and a special shout out to Steve the plumber who by far is the nicest guy . Respectful , and professional . Thanks to Steve and the Giant plumbing company

Great customer service! Blake and Dan were friendly, courteous and informative. The store is clean and organized. Will definitely use them again. I will repost with a 5 rating after the install of my hot water tank.

The staff there are very helpful. The prices are good, though the selection of toilets was minimal. It has an attached parking lot. It's worth a visit.