HVAC reviews in Kentwood, Michigan

4.8 based on 110 reviews Back to the listing
    5

    The best service ever!!! Prices beat out the other guys by far!!! You will not regret calling Jim! Thank you for everything!

    5

    We had a very good experience. He showed up right away. Diagnosed the problem, he didn't have the part but came right back in the morning.

    5

    They are absolutely the best . Great prices and they don't waste your time. Replaced both furnace and AC.Great warranty parts and labor. Very professional.

    5

    Great experience! Had no heat on a 0 degree day, he was promt, professional and most of honest!!! Definitely going to him for all my heating and cooling needs

    5

    Highly recommend! Quick to respond, check our furnace, fixed it, and even got in touch with me the next day to be sure we still had heat. Thanks, Jim!!

    5

    My heat went out on Thanksgiving and Jim was extremely generous about coming over and fixing it. He is also a cool guy, super nice, and easy to work with. I can't recommend him enough.

    5

    Great response. They were able to get someone out immediately to help me. It was a holiday and they responded that day. Addressed my air conditioning issue and charged me a fair price for the work that they did. I would highly recommend them for any of your heating and cooling needs.

    5

    AC stopped working during a string of hot days. Blower motor died. They came out same day (hours of calling) to take a look. Quickly diagnosed the issue and provided a fair quote. Motor was repaired efficiently and AC is back on. Evwn checked up the following day to make sure it was still okay. Would highly recommend.

    5

    Jim did it again for me in my new home. 30+ year old furnace and he got it up and running. I have called Jim at Accurate Mechanical for my furnace and hot water heater needs for the last 3 years and won't stop now. Accurate Mechanical should definitely be your first call. Jim is very nice, prompt and goes above and beyond. Thank you so much Jim.

    2

    Jim’s the usual guy at our condo but I wouldn’t waste the money again. The first time he didn’t notice that the AC was out, and the second time he left me to attach my own replacement thermostat.
    Both times he charged $100 for a 5 minute visit. That’s $200 for ten minutes and I still had problems both times. I did get my AC working myself with his instructions but now that it’s on it seems like it’s barely functional. He should have checked that when he was here.

    5

    Fast friendly service explained everything in detail made sure we knew exactly what we were getting how to operate the new furnace and cleaned up the mess great personality and highly recommended the service thank you Robinson heating and cooling gives me peace knowing my family will be warm and safe

    5

    Matt did a great job. With his calm patience and exceptional problem solving skills, he quickly repaired my a/c. I highly recommend Sullivan Heating Cooling Plumbing.

    5

    Excellent service. Our technician Jordan was awesome. He explained everything thoroughly with the process, showed pictures of what he saw, answered all my questions.

    5

    Excellent service at a very good price. Both employees that I interacted with were knowledgeable and efficient. I highly recommend this company to anyone in need of this kid of service.

    5

    Yearly furnace check by Matt Bates. He found an issue. But instead of replacing the part, he tried cleaning it, found a spider web creating a blockage, and now hey presto it works! Great explanation, evidence, and service.

    5

    Matt is the BEST! Our air conditioning went out during the heat wave and while we wait for installation for a new air conditioner, he made a temporary patch on our dysfunctional air conditioner that will get us through until the new one arrives. He is a lifesaver because we have severe allergies and needed our air flowing. He’s a great asset to the Sullivan company.

    1

    Hey Don, I'm writing to express my disappointment with the experience I had with Sullivan Cooling and Heating. I was really hoping to get a quote from you guys, but after a total of three hours of my time, I still don't have one.
    I understand that you were given two lower bids, but I still expected to receive a quote from you. The fact that you didn't even provide one, even after I followed up twice, feels unprofessional and was a complete waste of my time. I had high hopes for your company, but this experience has unfortunately changed my mind. I'm now going to have to look elsewhere for a contractor who will provide me with a quote and a more professional experience.

    5

    Don was very nice. No pressure, just very kind and polite no hassle super excited to get my new furnace tomorrow would recommend to everyone!!

    5

    Matt was great!
    Very knowledgeable and got things done quickly. Highly Recommend.

    5

    I was at work Matt came in early and did his job and out my mother was impressed GREAT JOB MATT THANK YOU!

    5

    Everything got done in one day. Jordan and Matt replaced my A/C unit and added newer safer systems. They were very helpful in being informative about everything they did and carried themselves very politely through my home. Would call Sullivan for any of my heating and cooling needs again!