House Cleaning reviews in Livonia, Michigan

4.4 based on 238 reviews Back to the listing
    5

    I can't recommend Ferguson Carpet and Furniture Cleaners enough. We've used them for years and they've earned our loyalty.

    First off, they're family-owned and not some big corporate chain. The owner does his own work, which says a lot. In a world where most companies just send whoever's available, when he shows up, you know the guy doing the job is the guy whose name is on the business.

    They aren't the cheapest and they aren't the most expensive. They sit right in the middle, but the quality is on par with the higher-end companies and you get that personal touch the bigger places can't match. He's meticulous. Takes his time, doesn't rush, and won't leave until the job is actually done right. You get what you pay for with this guy.

    We've used him for carpet and furniture cleaning, including some tough situations with our older dog, and the results have been great every time.

    Where Ferguson really stood out though was on water damage. We had a water line to our fridge fail and water flooded the drywall above my daughter's room. He came in, drained everything, and fixed it all up. Then a separate time we had flooding in our laundry room and he was at our house immediately with industrial blowers to stop any further damage. On top of the cleanup, he walked us through different options and gave us advice on how to avoid it happening again.

    That's the kind of service you don't forget. He's not just there to do a job and leave. He actually cares about helping you protect your home.

    If you're looking for someone who does great work, treats your home like his own, and shows up when it counts, this is your guy. Highly recommend.

    5

    Excellent service. Don't even bother calling anyone else.

    5

    10/10 had him do a small job I could not be happier with the result absolutely amazing!

    5

    Amazing customer service! Jim and Mark were awesome techs, great job and Jim's mother, handling the office was incredible as well! Highly recommend!

    5

    Helped me right away in an emergency! I will always talk highly about Jim and his dedication to get things done! Very informative and all around great experience! 10 ⭐️ if I could

    5

    Furguson Carpet Cleaning just cleaned all the carpets in my home, and several upholstered chairs. They did a great job. They came when scheduled, explained what they would do, worked quickly and everything turned out beautifully. They were fairly priced and very friendly. I recommend them highly!

    5

    Ferguson is the best! Shirley and the rest of the crew take great pride and care in their work and it shows. I have used them several times personally as well as on clients homes in preparation for putting on the market. They always deliver! Thank you Ferguson Carpet Cleaners!

    5

    Came home to a flooded basement due to a sump pump failure on Christmas Eve. I called Ferguson’s and was surprised someone answered on a holiday. Shirley was great and had the guys over within 2 hours with all their drying equipment. Jim was also great and knowledgeable and had us dry within 48 hours. Ferguson’s has been cleaning my family’s carpets for years as well. Thanks again guys.

    5

    We highly recommend Ferguson Carpet Cleaners as they do exceptional work with competitive pricing. Well deserving of every Star.

    5

    I used Ferguson for the first time . My neighbor referred them. It was a great experience. Shirley who is the owner & answers the phone is a fun person to talk to. Her son who came to clean our carpets, did an excellent job. Very professional & thorough . I will definitely recommend them & will definitely be a happy return customer.

    5

    Excellent customer service, punctual and great communication. James did an awesome job and very fair pricing! Will use this company for any other cleaning services I need. Thanks!

    5

    They were so accommodating to all my requests. They were super nice and I am very happy with the results.

    5

    Drake and his crew did a great job. They were friendly, quick, and professional. I also really like that they let me communicate by text.

    5

    Amazing service and professionalism from the entire staff. They cleaned the whole house spotless from top (skylights) to bottom! I will definitely use them again for all my cleaning needs!!

    5

    What a great team! Drake and his team are always polite, prompt, and most importantly do a GREAT job!!! I have two large dogs so cleaning my floors is no easy task! They also are always good at asking specific needs for each cleaning session. I am very glad I found them and would definitely recommend them!!!!

    1

    Terrible! I can’t say that any louder! Horrible customer service. I paid extra for specific areas of my house to be deep clean and they charged me for it and then told me they didn’t do that type of cleaning and wouldn’t refund my money. I offered to have it go to the next clean and try to work with them but they said since I already paid there is nothing they can do about it now.
    I am out money and never had the job get done. Very unprofessional and rude people. I would have rather had a dog lick my floor then these people clean my house again. The dog would have done a better job.

    1

    I asked for a deep cleaning of my house and they missed a whole bunch of stuff. They also left a used coffee mug in the sink for me when I did my dishes before I left for work that morning. I will never use them again.

    5

    I have been using this company for years, and love them! They pay great attention to detail and are friendly!

    5

    Excellent cleaning every time.. I definitely recommend this company. The y always leave my house shining

    5

    Great cleanings! Definitely recommend.

    5

    Very nice people. So nice to have clean house!