Chimney reviews in Rockford, Michigan

excellent customer service great service

Fair price good service

Could that contact them by phone. The phone number listed on their website was not working. no other phone number was listed.. Website was non-functional.

Knowledgeable, helpful, and honest. The best combination.

Knowledgeable, professional, expert installation of our new stove and chimney!

Friendly, quick and left me with clean chimney! I was expecting an umbrella but they used a ladder. Still equally impressive!

Fantastic service, fast effective highly recommend. Joe was great

Joe and Jeremy were very professional in

the cleaning of my pellet insert and chimney.

Highly recommend!

William Zink

We had them come by last winter to inspect our chimney and provide a quote. They charged us $150 for the inspection. They said they would not busy in the early summer so I called and emailed multiple times with no response. We are going elsewhere because they ran with out money.

Support locally owned companies!

Joe was absolutely professional and thorough with the inspection and service! Thanks so much!

Horrible customer service, cancelled an order after they falsely advertise the product was in stock when it wasn't, blame tariffs as to not being able to acquire the product and then descend into rudeness when I demand my money back, DO NOT waste your time or money with this company.

Highly recommend! Very professional and friendly. Provided a lot of information and took care of what we needed. Thank you!

I had Copperfield rebuild a chimney at my 1950's cottage about 7 years ago. They did great work tearing it out and rebuilding it so it will last long term. They did the work so that it is solid and looks good as well. Added a flue that can be opened and shut inside as well to help keep the heat inside during the winter. I felt that they were fair with their pricing and got the work done in a reasonable timeframe. I'd highly recommend them.

Joe did an excellent job of getting our gas log fireplace cleaned and working! He’s patient, professional & very thorough.

Earlier this year Joe & his team completed some exterior chimney cap work on our SL condos. Also very happy with the workmanship on that.

Highly recommend Copperfield!

I was not going to leave a review, as I had Joe come out last year. However, after the recent cleaning I did I feel I need to. I spent almost $400.00 last year on cleaning and inspection and needing a part replaced.

Joe came over and was very nice. But nice does not ensure my pellet stove is safe to use. He came over and "cleaned our stove and chimney". After he left we noticed the stove would not feed the pellets and would shut off. Now, we already had an issue with the ignitor and lit manually. We called and let him know the issue with the feeder since he left. Also did not push the stove back in correctly. Well, he had instructed me to pull the stove out and make sure nothing came unplugged. First off, I grew up with a woodstove. I know nothing about a pellet stove. I did not feel comfortable doing this. My bf did instead but he even felt uneasy about this. We pulled out the stove and found it was filthy back there yet. Not sure what he cleaned as we also vacuumed out the stove before he came.

Joe did wind up coming back, ordered a part and replaced it and it was not easy from what my boyfriend could tell. Stated he was down there for awhile tinkering with it. This year we went to start it up and it worked once, then the blower went out... so we thought. After the experience of Joe not wanting to come back, lack of cleaning, and him sharing with my mom that pellet stoves are not his thing, we went with H2Oasis on 14 mile rd.

They just came over and cleaned it. We called them thinking our blower was out and figured we would get the ignitor fixed. The young man came in and CLEANED IT! THAT WAS IT!! $210.00 for the service call and clean! Our blower works and ignitor. Scary to know that it was not done properly before. My mom has had a chimney fire in the past. We pay these people to ensure we are safe.... I would not recommend this company if you have a pellet stove.

My mom used him for three years and will also not go back. Her stove after he came was never pushed back in properly, he never showed her the tube and it being cleaned like he did in the past. Felt like he over booked himself last year or something. They were very nice, but at the end of the day, that does not effect if I am safe or not.

10 -stars if I could! I went thru 3 services & lots of wasted $ before I found Joe & Copperfield. Joe did a get job cleaning my chimney & pellet stove. I highly recommend Copperfield and Joe – you won’t regret it as he is professional, affordable and competent.

Excellent. We were impressed all around, starting with the extremely helpful and friendly service by the office and all the way through the completion of the project. Joe and the staff are knowledgeable, professional, excellent at communicating (and coordinating), and get the job done right. Not only would I recommend them, I know who I'm calling for any chimney related need in the future.

I had been putting off getting our fireplace fixed for a while. Copperfield Chimney came highly recommended by others in my neighborhood. Communication beforehand was great, my technician, Joe, arrived at the beginning of the service time window, he quickly diagnosed and fixed the issue. Joe was professional, friendly, and knowledgeable. Cost was fair and less than I was expecting to pay. So glad to have a working fire again just in time for a very cold weekend. I would recommend Copperfield Chimney to anyone without hesitation.

I had a great experience with Copperfield Chimney Systems. Joe was very knowledgeable and took the time to answer all my questions — even after the appointment. He was friendly, professional, and gave me helpful advice to save money on future services. Highly recommend!