Plumbing reviews in Romulus, Michigan

4.1 based on 17 reviews Back to the listing
    5

    Stan and Bob took care of da business!

    5

    Faster response than I needed. Took the time to diagnose, fix and prevent future problem.

    5

    Had septic tank pumped.. Stan was great. Highly recommended.

    5

    Outstanding customer service! Very quick response time The girls that answer the phones are super nice and very helpful.

    1

    I would not recommend! Terrible customer service! Terrible with call backs. Terrible with keeping their word. Terrible! Find another place to rent from. Anywhere but here. Worst experience ever!!!

    5

    The guy's came out promptly and were beyond my expectations. Very courteous and explained the entire process. Highly recommended.

    1

    I have nothing positive to say about my experience with this company. Bad people. Bad service. Don’t use them. It’s plenty of companies in the same business that will treat you better and provide a solid service.

    5

    I had a problem with my septic system so I called Stan at Bob's septic. He figured out my pump problem and cleaned my tanks. I haven't had a problem since.Thank you Stan!

    5

    Stan has been to our house twice now the man is the best service worker i have ever had come to the house to do anything. Very profession. Thank you stan the man

    5

    Stan is awesome. Most helpful professional person I know. We're grateful we found him.

    5

    I called 3 places before calling here I was so upset. They were able to send out Stan He was the best he helped me and was able to explain everything he told me what was going on He was a blessing and I will never call anyone else..
    Thank you Stan

    5

    Thought I might have a issue with my septic system called them at 930am and they shutter up to my house by 1pm got everything all sucked out and good to go. Very professional and polite will definitely use again in 3 years when need another cleaning.

    1

    If I could give this company and staff 0 stars I would. I used these company for an event and dealing with them was terrible. Condescending liars with a stuck up attitude. No one has answers. No one gets back to you when promised and the women answering the phone were the worst group of women I ever dealt with. I would not recommend! Terrible customer service! Terrible with call backs. Terrible with keeping their word. Terrible! Find another place to rent from. Anywhere but here. Worst experience ever!!! Nasty attitudes. Not knowledgeable and not responsive. I would never use their services again! Prices are lower but you get exactly what you pay for. Terrible people and a horrible service. They truly suck. And they don’t try to help you at all!

    5

    I called several companies late on Friday night with an emergency. Most did not answer but Bob's had an emergency phone number. Stan came out as scheduled Saturday morning and not only took care of the problem he helped me understand how to prevent it in the future.

    1

    You should probably refrain from having your secretary make business decisions for the company. That behavior will cost you a lot of money and did today! Learn to tell the difference between a cold call and a business call! In case you don’t understand you live in a thank you economy now! And when you treat calllers like dirt word gets around! And it gets around fast! Have the a fantastic day!

    5

    Been renting from Bob's for about 12 years now. Never any problems and the delivery drivers have always been willing to put the potty wherever I need it!! Everything is always very clean and in great shape!!

    5

    We have been using Bob's Sanitation services for 10+ years. Stan is amazing! He has saved the day for us on many occasions/emergencies. He is quick to respond, helpful, honest, doesn't overcharge or gouge customers, does a fantastic job, and is easy to work with. He treats his customers like family.