DJ MURRAY PLUMBING INC.

We've used DJ Murray's plumbing multiple times in the past and have always had a professional job done. In November we had 2 new faucets installed in our bathroom, the technician was on time and courteous. He cleaned the work site and did a great job. We highly recommend DJ Murray plumbing.

After being told by another plumbing company (local chain) that my sump pump problem was going to cost us $1800, I contacted DJ Murray Plumbing and within 2 hours of my call (during normal business hours, not a 24 hour emergency call), a plumber was at my house. Not only was the office manager pleasant and professional, the plumber was honest and very thorough and after less than $400 everything was fixed. Awesome company! DJ Murray Plumbing will be my only call the next time I need a plumber. Thanks so much!

All I can say is RUN AWAY from this company. I've used this company in the past for multiple rental houses and apartments in Royal Oak over the years and the service used to be decent. I am not sure what happened but the service is now deplorable. I rarely use the word deplorable, so that's how bad they are. I called Dan (the owner) at 7am on Monday morning. I explained I had a sewer emergency and we were a family of six. He said he'd do his best to get there in the afternoon, worst case, first thing Tuesday morning. He didn't call or show up on Monday, no big deal, he said he'd try his best. Tuesday comes around and by 9am, nothing. I call the number and speak to a woman who says "we have you scheduled between 2-4pm". I explained that I personally spoke with Dan and that he understood the gravity of the situation and would make me a priority. She said that's all he had available so I accepted it. My wife took the afternoon off and guess who didn't show up? DJ MURRAY failed to show up for a booked, confirmed and promised time slot. I leave a nice but firm voicemail on their answering machine (did I just date myself by saying answering machine?) and demand a call back first thing in the am. I figured I would beat them to the punch so at 7:01am I gave them another call only to get Dan again. I said Dan, "what is your major malfunction? You know I am stranded, you no showed me twice, what gives?" Dan says he's sorry and he wants to make sure we get fixed up quick. I am not sure if I was just overly tired or desperate at that point but I allowed myself to believe yet another line of his BS. Fool me once.....you got me again Dan! Well, he never showed up as expected and the cherry on top is that his company refuses to answer any of my calls. They know the wrath that I was fixing to lay upon them. Anyway, I ended up calling Nelson Brothers Plumbing who were professional, courteous and more importantly showed up when they said they would. That same day!