Appliance Repair reviews in Southgate, Michigan

4.4 based on 14 reviews Back to the listing
    5

    Top notch service. Couldn't have asked for a better experience. Timely, creative troubleshooting that comes from years of experience, fair price, worked clean and professional. Longton's will be my go-to for any appliance issues I have in the future.

    1

    Was always afraid to leave a review. They come off as very spiteful.
    The building i moved into was in poor condition and had a contract with this company. The amount of times ive begged for a different company is insane.

    The person consistently would come out and find a way to blame me for everything happening.
    Seal on old fridge broken from before i got there? Stop slamming the door so hard.
    Dish washer giving issues? You HAVE to be putting straight dish soap in there.

    They came by one day and needed to use the plunger for basement work. Seen someone was in the bathroom for not 2 mins and stormed out to reschedule.

    I also see they leave nasty responses to poor reviews (as is the professional thing to do for a company 🙄)

    Im unsure how the rating on this place is so high. I can only imagine out of fear of backlash

    Edit : looking me up after writing a review definitely justifies the retaliation worries i had.

    5

    Had what I needed and price was very fair.

    5

    Igniter for my oven

    5

    Excellent service....great people...thank u

    5

    Friendly parts people going beyond a bit to try and resolve the pinch I'm in the day before thanksgiving 🦃. Happy Thanksgiving 😄

    5

    Absolutely Awesome place for kids Martial Arts. No participation trophies the kids earn their belts and win their trophies at tournaments through hard Work and the Guidance of Master Longton and his understudies. Very flexible and patient makes everyone feel welcome.

    5

    Always reliable, fast and efficient and very reasonably priced. Can't recommend them highly enough

    5

    I don’t have enough good things to say about my dryer repair that took just minutes; professional, prepared, friendly, timely, honest, above and beyond. We all hate when appliances break, but it’s good to know the bright spot in that situation is Longton.

    1

    The tech didn’t know how to take the unit apart. Made a phone call to factory and talked himself out of the repair. Then billed me 85.00 for doing nothing.

    5

    Roy was friendly and very knowledgeable. I would highly recommend Longtin Appliance for all repair needs.

    5

    They helped with my dryer in the fall and was amazing, came out today for my stove, and even though it was an electrical problem and not the appliance it was still an amazing experience, best customer service!!

    5

    Fast, friendly and informative! Appreciate the help on getting my dryer back up and running! Definitely calling for any future appliance repairs.

    5

    I had a great experience with Gary. He was punctual, professional, and experienced in appliance repair. Not only did he repair my dryer quickly, but he also suggested a low-cost item that could help it run more efficiently, and it wasn't a sales pitch. I really appreciated the honesty and helpfulness. Highly recommend!