Gutter reviews in Taylor, Michigan

3.9 based on 30 reviews Back to the listing
    5

    Excellent work. Showed up on-time were clean and thorough. Everything was top notch. Highly recommended.

    1

    I called to get an estimate on a few occasions. Each time I was told something different, then my estimate was mailed to me, but never filed, so I had to get another estimate, which was more expensive. Then I had decided to move forward, because I was told that install can be same day or next day. I called a few days later and when I spoke to the person on the phone I was asked for my credit card number, which will not be charged until after the install date (I found this weird that you want my card info with no install date). He just just kept saying someone will call you in a few days. This is very unprofessional and I will not be using Alloy Gutters for any services.

    2

    Had gutter on the back of my house replaced asked about replacing the wood underneath the gutters they said it was fine. The painter I had coming to paint said it definitely needs to be replaced and ge would not recommend painting over the wet rotted wood, so he didn't. Now I have to have someone come out to take the gutter off replace the wood. The two guys that came our were NOT FRIENDLY THEY ACTED LIKE THEY REALLY DID NOT WANT TO DO THE WORK. Finished the job, said NOTHING to me and were about to pull off when I yelled out the door they left the OLD GUTTER PIECES in my back yard. Very unprofessional and not friendly. Hopefully they cleaned out my front gutters before installing the gutter guard. Would not recommend them to anyone!

    5

    We used Alloy Gutter for gutters after a contractor stopped responding to us about getting gutters put back on our home, and Alloy responded right away and gave us a quote in a timely matter. They came out a few days later and the work was done in 2 hours! We are very satisfied with the work! I would most definitely refer them to anyone. The gutters look great!

    5

    Very kind and polite. Guys that did the Gutter did an excellent job. My Gutter looks amazing and they cleaned up the area like they were never here. We need more workers like these guys these days. Would definetly recommend.

    5

    As the owner of a Design/Build construction firm, quality service and reasonable pricing is very important to me and to my customers. I've worked with Alloy Gutter for 3 years now on multiple projects and could not recommend them more highly. They are fast, affordable and they do a great job!

    5

    Alloy Gutter was very professional. My gutters were installed same day. Great customer service. I will definitely recommend them to family, friends and neighbors.. Thank you again

    1

    We had a complete set of new gutters & gutter helmets installed on our house by Alloy. Shortly after I noticed leaks at all the seams and end caps. The leaks, besides causing slippery ice patches on the concrete in the winter, caused our deck stain to peel from constant water dripping after rains. Furthermore, the front porch gutter helmets caused ice dams in the winter and backed up under the porch underlayment causing it to warp. They came out and replaced the front porch gutter helmets with coarse screens with holes (I had to repair the warped porch underlayment wood at my expense). The coarse screens now allow pine needles to get stuck in the holes (needed fine screens like Leaf Filter type screens). I emailed, sent pictures of the deck stain damage and called multiple times. The owner/manager finally told me it would cost me $450-$550 for Alloy to come out and fix. I have repeatedly called them (Cheryl & Ty) to fix the problem. I would NOT recommend them to anyone, they do NOT stand by their work!

    1

    **Update:** The gutter seam was not properly sealed. It is not obstructed by any trees and is devoid of any debris. Alloy is required to rectify this issue, as the installation was inadequate.

    **WARNING: Exercise Caution When Hiring Alloy Gutter Co.**

    In 2021, we contracted Alloy Gutter Co. to remove and install new gutters through Lowe’s. The original gutters, which had served us for 24 years, were leak-free throughout their lifespan. The sole reason for their replacement was due to a roof replacement and discoloration. We had placed our trust in Lowe’s to provide a reputable contractor for this gutter installation.

    Following the installation, we encountered our first leak. Lowe’s promptly contacted Alloy to address the issue. Alloy attempted to attribute the leak to a blockage and dispatched a technician to repair the gutter, successfully resolving the problem. However, upon inspection, we discovered that there was no blockage present.

    Our home is not situated in a wooded area, eliminating the possibility of leaves accumulating in the gutters. This summer, during heavy rainfall, we experienced another leak in a different location. Upon contacting Lowe’s, we were informed that the gutters had expired their 1-year warranty. Subsequently, I reached out to Alloy to request a repair, but they informed me that they charge a minimum of $350 to visit our property. This request was unacceptable, and I declined their offer.

    Alloy Gutter Co.’s actions raise concerns about the quality of their products and the improper installation of gutters and downspouts. This lack of attention to detail is unacceptable. Consequently, I have lost my trust in Lowe’s to utilize a reputable company for their home services. Alloy Gutter Co. does not appear to provide a warranty on their workmanship or installation, which is significantly shorter compared to the typical 5-year warranty offered by most gutter companies.

    As a result of the persistent leaks, we are now compelled to hire a professional gutter company to rectify the situation. Should the leak persist, it could potentially damage our wood trim and potentially our light fixture. Alloy Gutter Co.’s reputation as a reliable gutter installation company is tarnished, and I strongly advise individuals to exercise caution and avoid their services.

    ****Observe the absence of trees in proximity to the residence, as evidenced by the accompanying photographs.**