Reviews of local pros in Taylor, Michigan

4.5 based on 1398 reviews Back to the listing
    4

    So far okay but job not started yet.

    4

    Excellent service and fair prices

    5

    Very good work and reasonable. Everything was explained clearly.

    5

    Great price great job well done. Thank you Sean.

    5

    Competitive price, quality work, on time and cleaned up after the job is finished .

    5

    Quick estimate. Quick clean repair. Good price... A year later, and no issues.

    1

    I watch them break check a guy on 94 and when he tried to go around them they threw cigarettes out the window at him and wouldn't let him pass.. grow up

    5

    Replaced chimney..very pleasant to do business with.. Definatley will recommend and hire for all roofing needs..great job guys.Showed up on time and did great work.

    1

    Called them 4 times to setup an appointment,they said someone will call back never happened. It seems they do not care. And you can see that even by the way they respond to the reviews.

    5

    Awesome company did a fabulous job on my repair chimney was breaking apart due to high efficiency furnace they came repaired all the brick and installed a metal liner to keep it from reoccurring would recommend to anyone that needs this type of work done

    1

    Employee driving around in a red pickup truck with this company’s logo in it was road raging on innocent people. Scummy dude and the reviews of this company seem to line up with that.

    5

    Best Chimney competed my older large brick chimney in one day! The best part was they were also very competively priced. Ask for Doug!

    5

    My dad used them on 10-29-24 (he lives in Gibraltar) for his issue, they solved his problem, was no charge and owner called him 2 days later to follow up,

    4

    Best Chimney Co, gave us a quote to repair the chimney that I built, we liked the quote and Arlo rebuilt my error. I realized a long time ago that I am not a brick layer. Arlo didn't laugh at my chimney "skill" and made it look like it is supposed to look. Good job.

    5

    Was short on my balance I owed. Arlo agreed I could make up the difference in my next payday. Replaced my front porch step. Looks beautiful! Was done in less than a half hour. Thanks so much Arlo and helper! Super quick and very professional!

    1

    Not only have I called the company for 5 working days now. I've been told by a number of workers that they will be out here any day. This is my 7th time calling, and I've never been called back. They were supposed to be there yesterday, and the day before that, oh and the day before that. Highly unprofessional. I do not recommend this company by any means just by the customer service I have received and the rudeness over the phone.The woman I had spoken with yesterday must be a millionaire because the way she was speaking to me seemed she didn't need another dollar from anyone. Being a small business owner myself I personally know that word of mouth goes very far, and this company is not worth the headache.

    2

    Called to get an estimate on roof replacement- my first call should have warned me but I gave the benefit of doubt. The person taking the call, very non professional, the person that was suppose to submit the estimate to me- never submitted. I called to follow up to see if I could expect the estimate, again, very non professional on the call, and guess what, I was told would have the estimate that day- It never showed. Its a business like this that gives the bad name for contractors.

    1

    Shakedown artists. I had them out to certify chimneys on some properties. They stated they can't certify them until certain things are corrected.
    I had the items corrected by a professional at half the price of their estimates. When i called them back and informed them the work is done and I would like them to come back and inspect so I can obtain the certificate, I was told they will not certify the chimney if they did not do the work.
    I spoke with Charles, the owner, and explained if the work is done properly and the chimney is in working order, they should be able to certify that.
    He stated, "that's how we make our money."
    To his credit, at least he's an honest crook.

    1

    I have had a problem with water leaking through the clean out if the chimney every time it rained. I called Best Chimney and they looked at the problem and told we it was a foundation problem. Told them to go ahead and fix the issue. They repaired the issue but the problem still existed. They then said it was from the foundation up and they had to replace liner and cap. Guess what the issue still existed. Called them for months to get someone out to look at. They finally sent someone out and they said the cap was installed improperly. They fixed that issue but the problem still exists. I have trying to get them to get out here to get to the bottom of the issue for months now and they are constantly dragging there feet. DO NOT DEAL WITH THIS COMPANY PEOPLE

    5

    Had an excellent experience ! Crew came out and did my whole roof , tear off included in just a day, no problems. Quick and efficient. I will only use best for anything home improvement wise.

    5

    Surprised to see some negative reviews here. My family and I have no complaints at all with Arlo and his crew. We found them to be very professional and respectful toward our property. Moreover, they did a fantastic job with the replacement of my grandfather's chimney too! Well done guys!