Hoover Electric Plumbing Heating Cooling

I love Hoover. I call them anytime I have any electrical, plumbing or issues with heating and cooling. We’ve never had a bad experience and I highly recommend them! Thank you Chris Meyers!

David did an excellent job. I waited several weeks so that I didn't make a hasty review. He came to do our free HVAC inspection that we get with our annual service and he was very thorough and informative.

I hired Hoover for a very expensive plumbing project in my home to replace all the original cast iron with pvc. I had issues with every person I dealt with at this company.

First, the person who came over to give me an estimate. He quoted me for 50 feet and they ended up using almost 100, so about double the estimate. They only charged for 75' though. Thanks, I guess?

Second, the plumbers who came over. They were much younger than the plumber who came to give the estimate. I put down an old doormat to protect my wood floor from the dirt and they removed it and were walking on the bare hardwood. They didn't put any protection of their own down except on the carpet. Their reasoning was they didn't want to ruin the mat I laid down but somehow thought walking on the hardwood with their dirty, muddy boots was better. They didn't put any protection on the walls either or clean up after so now I still have cement on my finished walls.

Lastly, whoever was texting me on the phone from their office. Since this company was unwilling to accept a wire I had to split up this job across multiple credit cards. One of my cards got locked since I was using it so much and maxed it out. I told them it would be a couple weeks before it's unlocked and there was nothing I could do except send a wire, which they didn't want to accept. They couldn't wait and called me back before my card was unlocked. I told them to charge half of the remaining balance on a different card. They immediately charged the full balance remaining on my account, not half like I told them, and it put my credit card over the limit.

I am very disappointed with the service I received. The plumbers are nice people and I enjoyed talking with them. I even bought them dinner for staying overtime to finish the job but I won't be using this company in the future and I wouldn’t recommend them.