Bathroom Remodeler reviews in Wyoming, Michigan

We had difficulties with our HOA that caused delays in the installation. Bathfitters made all the accomodations we needed until we could get to installation. When the install happened they installed as contracted. The installer was courteous and did a great job. would recommend highly.

Wow cant say enough our shower is beautiful. Craftsmanship beyond my expectations! Marcus English our installer,is and excellent craftsman. I recommend Bath fitter for your your needs.

Prices are the highest I have ever seen. I know people that have added on an entire bathroom for cheaper than the price of a 3 foot by 3 foot stand up shower replacement. Would never even consider using this company.

We converted our tub to a walk-in shower and bathfitters did a beautiful job. One man came in and completed the transformation in a day and a half. The shower is exactly what we ordered.
We are very pleased with Bathfitters!

Wonderful worker and cleaned up everything afterwards We couldn’t be more pleased how efficient he worked in such a short time

Great, thorough job. A lot of unfortunate issues came up and our installer handled each one and fixed everything! Our bathroom looks amazing and it’s a pleasure to step in to our shower every day! Their customer service has been excellent and their attention to detail is superb! Would definitely recommend!

Steve Was very polite and explained everything he was doing before he started and when he was finished.

This place is a complete joke! First off, it was all installed completely wrong leaving us with MOLD and excess water up under our tub. Literally walking on a water bed. We called to have this fixed, after being transferred 500 times we finally got an appt for a tech to come out to fix the issue.. the soonest the tech could come out was a month later. Clearly they don’t care about mold exposure. He came out, didn’t even replace or clean the mold out, instead he drilled holes into our liner, drained the water and caulked over the holes. He then proceeded to tell us they’d be back out in two weeks to replace the whole shower/tub and clean out all the mold that is under it. Fast forward a month later, still no call to have this happen. I just called them, to again be transferred multiple times and told they were only replacing the bottom part where they put the holes. I let them know again the whole thing needs to be redone due to the mold, now I have to wait for someone else to call me so they can look at it before it’s scheduled. Meanwhile, we have been exposed to MOLD for months now and they don’t seem to care. We were ensured from the very beginning that we would not have mold issue, that was a lie and this product is faulty. Please read reviews and DO NOT GO WITH THIS COMPANY!

Installation was fast and very professional. Great job!

I was very pleased with their work. The company was efficient they came when they said they would. They installed the unit in one day. All staff were personable and courteous. The workmanship and Quality are top of the line. I am very happy with my bathtub/shower unit. The only drawback for me not having done a second bathroom was cost. The cost can be prohibitive to a project like this.

They completely replaced our old, broken shower-tub combo in a recently bought house. They replaced all the subflooring as needed and put together the new shower-tub combo with 1.5 days. From sales to installation, we were very pleased with the work. The only thing I would change is more communication between the custom order being sent to build and installation scheduling (which was about 6 weeks of silence). Otherwise I will recommend to anyone looking for a new shower.

So far so good! We are very happy with the finished product. We went with one of their more basic shower surround and tubs to cover up a bad tile job and old chipped tub from the previous owners. We waited about a month for the materials to come in. An installer came to our house when we were told, was very respectful of our house and was able to get in and get out within a day. This was the first time we ever heard of Bath Fitter so we were not sure what to expect as far as price. It was a little more than we thought it was but, again, since it was the first time hearing of this company, we did not have much to base it off of. What sold me was the ease of not having to remove tile and our tub. They were able to install everything overtop. I am so excited about the modern finishes and how easy it is to clean. No more scrubbing mildew and mold off of cracked tile. I will give an update if anything comes up. We are only a couple weeks in of having it.

Repair of door which did not fit properly was done correctly, happy with results

Steve arrived early and was promp and professional. Friendly attitude and resolved my issue quickly!

So
Far, my experience aside from the sales person has been subbar. They say that they will conform to your schedule. I have not seen that yet. So far, my bathroom tub has been pushed out to a second measurement to December 6th. Even though their websites say that they will do weekend appointments and and until 4 o'clock in them in person.They will not honor that. I wouldn't recommend them at all. If I could give them less than one star that I would, we'll see how they perform in the future.

Marcus was awesome!!!! So polite, cleaned up well and we even bought him a donut the second day to start his day out right.
My salesman Dan was awesome and honest!!!!
Just had my shower inspected and I am so glad we went with your company!!!!!! He mentioned they have never had an issue with you guys.

Ralph came to do a warranty service on our tub/shower combo (5-6 years old). Ralph was absolutely exceptional!!! He was so kind, professional, clear, thorough, punctual and explained things to me in a way I could understand. We cannot say enough positive things about Ralph, thank you!!

Steven was thorough, friendly, and we appreciate his service as a Bath Fitter employee.

Beautiful tub and shower replacement with walk-in shower. Installer did a great job.

Very professionally done by the installer, Lonnie. The two days he was here he was thorough in his work and also with his cleanup, After the job was done, he explained how everything works & how to keep it clean! Definitely, will recommend Bath Fitters to anyone who is looking for a walk-in shower!

Steve Nickerson was professional, timely and did a great job recaulking and repairing tub