Water Damage Restoration reviews in Blaine, Minnesota

Servpro shingled our roof due to storm damage last spring. The entire process was seamless from contract, to payment, to dealing with insurance. The crew that worked on our roof were fast, efficient, and cleaned up the work area better than I've ever experienced. They were a hard-working crew who did a great job! Highly recommend Servpro!

Amazing customer service and prompt communication. Staff go above and beyond to help in anyway they can! After working with many different contractors, ServPro has set a standard above the rest and will be our first choice going forward for all and any restoration needs!

I cannot speak highly enough of the the remarkable staff at Servpro. Their professionalism, intelligence, courtesy, efficiency, kindness, and impressive level of care was phenomenal. Our house flooded, so after working with our insurance they came out to tackle the job. They kept us educated throughout the process. I would 100% recommended this team. We worked with Brian, Josh, Dillon, and Phil, and had a great experience.

SERVPRO came to our rescue following water damage in our kitchen. They were prompt, professional and creative in helping to restore and repair our kitchen and basement. I appreciated their timely communication and quick responses to our inquiries. They were willing to make extra trips to our house to consult on questions that we had during the process, which was extremely kind and supportive. Shout out to Justin and Brett for making a stressful situation a whole lot easier for our family! Thank you!

When you need a job done, call Servpro of St. Cloud. When our basement flooded just before the due date of our first born, their service was prompt and Brett Reichle answered every question I had. When they were done I had a perfectly restored basement and peace of mind.

The water pipes in our Blaine townhouse froze this past January while we were out of town and the sprinklers went off. It was a mess but when we contacted the ServPro team they began mitigating the damage, dehumidifying the house and were in close contact with our insurance company right away.
I can't say enough about Brett, Kris, their carpenters, plumbers, cabinetry folks and tile experts who put our house all together and back in order. Dick Norlander, Blaine

Absolutely outstanding service!
I highly recommend this SERVPRO team! From the very beginning, their response time was incredibly fast—they were at my property on day one, ready to assess and get to work immediately. Brandon, John, Hunter, and Mitch were all fantastic: professional, knowledgeable, and extremely efficient.

They communicated clearly every step of the way, answered all my questions with patience, and treated my home with great care. Their customer service was top-notch—friendly, respectful, and genuinely caring about getting everything done right. It’s clear this team takes pride in their work and truly values their clients.

If you're dealing with water damage, mold, or any restoration needs, don’t hesitate to call this SERVPRO crew. They made a stressful situation so much easier to handle. Five stars all around!

Ray, Nate and Rick, have been exceptional in taking care of our our water problem in our house. They have been timely and professional in all of their work. I would highly recommend any help f them for your future needs

Arko Restoration did some work on my condo at Heritage Hills. They were polite, hard-working and very conscientious. JACK BATCHELOR was awesome . He did most the tear down. MIKE BLAGEO was the mitigation manager He was very professional, easy to work with, gets back to you promptly . Good team

Brandon H came out to our after we had damage to assess the problem. It was minor but he still took his time and was thorough. He connected us with someone who did an amazing job on the Sheetrock repairs and the scheduling and communication was easy. They did such an amazing job and we really appreciate that he went the extra mile.

The two gentlemen who are finishing up my bathroom and kitchen are really friendly, professional. Everything is looking beautiful. God Bless

Had a water heater disaster spray water all over our finished basement and main level flooring. Arko’s guys were out by the next morning cleaning up water, setting up fans, and getting damaged materials out. Within a few days, our home was bone dry and ready for repairs. Awesome to work with, super responsive, and friendly.

Terrible experience. My encounter with this home restoration company was extremely disappointing. Based on my personal experience, the quality of workmanship fell far below what was advertised and what I expected when hiring a professional restoration service.
Several aspects of the job appeared rushed and poorly executed. Material quality used is the poorest of quality and cheap. I noticed uneven finishes, installation issues, and areas that, in my opinion, did not meet reasonable professional standards. Unfortunately, this resulted in me needing to spend additional time, stress, and money addressing concerns after the project was considered complete.
Communication was also frustrating throughout the process. Response times were inconsistent, timelines shifted frequently, and I often felt that my concerns were not fully addressed. From my perspective, there was a lack of transparency and follow-through when issues were raised.
I understand that construction and restoration projects can have complications, but I expected a higher level of accountability and attention to detail given the cost and nature of the work. The final outcome did not reflect the level of professionalism that was represented during the sales and quoting process, in my opinion.
I encourage anyone considering this company to carefully review contracts, ask detailed questions about project management and quality control, and document everything thoroughly before proceeding.

I want to commend Jack B, Heinner and Kelvin for the work they completed on our house. Jack went above and beyond working late at night to help us. Kelvin and Heinner were efficient and courteous, friendly, professional and helpful. Please let them know how much we appreciate their help and professionalism.

Isaac, Ray, Nate & Haynner did a great job taking down our damaged tin ceiling in one day. They were friendly, efficient & always professional.

We were referred to Arko after waking up to a flooded basement on a Sunday morning. Our calls were answered quickly and it wasn't long before Ray, Matt and Little Jack arrived at our home to get the process of clean up started. They were very helpful with all the questions I had and continued to keep us updated on what they were doing through the process.

The young men who did the work were so careful to not leave any mess at all. It was amazing. Also Ray, Kelvin and Noah were very professional and very personable. I had a very good experience with Arko.

Nate and Kay, and the Arko staff, did a fantastic job preparing and staining, and installing our new interior doors. Arko has been very attentive to the project. Great job!

Wyatt and Brenden did a great job with some water damage repairs in our home. They were very efficient and polite, I wouldn’t hesitate to recommend Arko!

On Tuesday, July 8, Matt and Jack did a great job of removing the carpet and padding in our basement that had been damaged due to a drain backup. They were both very efficient and respectful of us and our property. We are grateful for their work and highly recommend them.

Ray and Nate are the best! Super kind, hard working, knowledgeable, and they take the time to explain things In a way that is easy to understand.
As a former teacher, I give Ray and Nate an A+!