Contractor reviews in Burnsville, Minnesota
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Over the years my spouse and I have had a number of remodeling projects. Titus has been the best. They listen, treat women with respect, have skilled craftspeople and stay on time. Excellent communication. We recommend them highly!
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They are extremely rude when driving on the road!
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Kitchen is perfect! Love it!
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Impecable work and very detailed!
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Highly recommend! We used the commercial division and received great service, good communication, quality work, accommodating to our needs and on time. Very pleased with the work.
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The new space at Titus is awesome. Great job everyone. They do amazing work and are a pleasure to work with and for.
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It has been a joy working with everyone at Titus. I would recommend them as a general contractor to anyone! Local, honest, great a communication, humble.
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Full kitchen remodel project and I couldn't be happier with the results. Titus was outstanding to work with from start to finish.
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The design for the remodeling was creative and reworked the spaces to meet our needs. This project greatly enhanced the livability of our place.
The work was generally completed within the timeline. Well designed really quite lovely result well designed to meet our needs. -
We would most definitely recommend Titus for any home remodeling project, great people, great communication and great work. We now have our dream kitchen.
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I am very happy with the work they did on my basement bath. They were able to work through several issues; low ceiling, heating and air conditioning vents, drain location change and electrical. They made everything work perfectly and look great at the same time. They kept to their schedule even with the COVID-19 shut down and social distancing. I'd recommend them to anyone looking for a good contractor.
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The sense of dread that can accompany major home improvement projects can be a deterrent. Who do you trust? Will they complete the project within a reasonable proximity to the original time estimate? Will the contractor listen to what you have to say? And most importantly, will the result be of the quality and realize the vision that you want?
In my experience with Titus Contracting...and specifically, Scott Rajavouri...all those things were realized in the most positive sense. The projects we contracted were spread over a three year period (from 2007 thru 2011 with a year off in the middle) and the continuity and communication always met or exceeded expectations. Mr. Rajavouri is not only personable, his expertise in the field is comprehensive. He knows how to attain the result you are aiming for. He is a problem solver...and that's very important. For the creatively inclined, who tend to think outside of the box, this is an additional asset. He gets it...and can then make it happen.
In the time period involved, the subcontractors that Mr. Rajavouri employed were not only highly skilled in their specific field, there seemed to be a mutual professional respect between them. That is one of those ineffable things that you can't always define but you know it when you see it...and the results are first rate.
So...as you can already tell...I would recommend Titus Contracting for your residential home improvement/remodeling projects...particular if Scott Rajavouri is heading the team. -
The management and install team with Titus Contracting have performed wonderfully for Key Land Homes. Their responsiveness and dedication has been truly exceptional and I would recommend them for any new construction or remodeling.
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NEVER IN A MILLION YEARS!
We chose Titus based on a recommendation from Mingle, and they were one of the more expensive contractors that we talked with. What a terrible decision that was.
1. Project Duration: we were promised a 2 months delivery of the project, which ended up being 6 months.
2. Bad management: management is quite terrible, after the deal was signed - no one from the delivery team or management ever thought to pick up the phone to checkin and provide any update, nor did they stop by and check on the status of the project. Lee mentioned that he stopped by a couple of times, but that was bogus given I work from home.
3. NO Project Management Skills: my wife and I spent our time managing the entire project as title lacked tremendously on how to manage this. Multiple times we hear 'we have not done this before'. Some times days would go buy, no one would show up and we are not even informed. We often how to guide the team on how to install specific items. For example, after the kitchen countertop was installed, no one bothered to seal behind the faucet. As a result, water leaked into the cabinet causing damage to the new wood in the cabinet. Titus did nothing about it.
4. Rude: one day I called the so called project manager at Titus frustrated, and his response was ' you are ridiculous'. Yes, the Titus project manager called me 'ridiculous', then hung up in my face. And guess what? Management did ABSOLUTELY NOTHING ABOUT IT. After that, Lee just called us to ask for a status on the payment.
5. Quality of finished product: there is absolutely no quality that goes into their work whatsoever. The cabinets were installed fine, but they there cracks everywhere, and whenever we asked, we were told that this is how it is supposed to be. However, when we go to other show rooms, that is not how it should look at it all - and we ended up having someone else come complete the finish.
6. 6 months later, some of the work started cracking again, one of the lights stopped working, our refrigerator shifted at least 3 inches (we were told it should never shift). It took Lee 2 months to send someone to check it out and help resolve the issue. Actually, Lee only sent someone to fix the issues after I threatened to report them to the BBB
7. They dinged two of the cabinets and they will not even bother to respond to my email about how they will resolve
I can keep going, but will stop.
Be cautious, don't waste your money or energy on a company that does not care about their customers.
As a response to the reply below -
1. Titus never reached out on a weekly basis to check on how they were doing. In a matter of fact, they would only call to ask for money.
2. We NEVER recommended Titus to our neighbors. -
We hired Titus for a master bathroom remodel. We are extremely happy with the end product. The communication, reliability, and customer service were excellent. Highly recommend.
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Titus completed the renovation of my homes basement and installed a new deck on the exterior. The work was done in a timely manner, within the cost estimate, and in a high quality manner! As a home owner it was great to work with knowledgeable people who asked the right questions from an interior design/decoration standpoint who could take idea X, Y, Z that I had and meld it into a great looking place! I cant wait until they are back to complete the exterior of my home in a few years.
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The Titus team succeeded in bringing my dreams to reality - and in fact, truly exceeded my dreams. True to their mission and vision statement, Lee, Greg, and the rest of the team focused on what I needed to move forward with my project. They communicated honestly, listened to my vision, and shared their incredible expertise which resulted in having a relationship filled with trust. Always conscious of staying on schedule and budget, the team brought an amazing kitchen and bath to reality for me. Every day, I walk into those rooms and smile with gratitude that I am fortunate enough to work with the Titus team.
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Titus completed a full kitchen and entry way remodel. The firm and all of its subs did an outstanding job from demo to finish. The project schedule and estimates were very, very close to what was quoted. Their project managers were onsite frequently and kept us informed of all progress. Their use of the Buildertrend online tool made it easy to ask questions and get updates on anything.
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We changed our old tub to a new walk-in shower and replaced the vanity and we are delighted! From the first day, everything was written down and explained with calendar pages marking what was going to happen when. Any questions were handled to our satisfaction. The employees were neat and kind. Great cleaning crew. Will definitely use this company again! We have other projects in mind!
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We hired Titus to do a kitchen renovation. They did a great job staying on time and were very professional when in our home. We love the outcome of our new space!
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I had started a kitchen renovation Nov. 2018 with another contractor that I fired and thankfully Titus Contracting agreed to take over the job (Scott, Loren, Kerrick and crew). The communication, weekly progress reports, and ease of making payments through Builder Trend application made everything flow so smoothly. I've recommended Titus Contraxting to my entire Townhome Association and cannot say enough about the professionalism, work ethic, friendly, trustworthiness, and excellent sub-contractors they brought on to the job. The end results are beautiful and attention to detail was evident in everything that Titus does. My main level floor, laundry area, and kitchen were completely transformed and I'm so greatful Titus was recommended to me by All, Inc. Thank you, for being such an ethical contractor! Job completion April 2019.