Electrical reviews in Burnsville, Minnesota

Focal Point has been our go-to electrician for years. Always great work, super professional

Great communication and awesome service. I'd recommend Focal Point to anyone.

From start to finish, the Focal Point team was incredibly professional, informative, and always on time. They took the time to thoroughly explain every step of the process, which made me feel confident and well-informed throughout. I truly appreciate their attention to detail and commitment to excellence. Highly recommend them for anyone looking for a reliable and top-notch service!

First time trying to call he was very rude and uncooperative. I had to repeat many things and he kept asking what? what? what? for 1 minute and just wouldn't let me talk or ask him any questions. Waste of my time and would never recommend giving them a call. Worst customer service I've had to deal with.

They were prompt, efficient, and easy to work with.

Very poor service... cashed the check but never finished the job.

Great experience with AJ Moore, highly reccomend

Amazing service, great communication and repaired my concern on the first visit. I will definitely utilize their services again and have recommended them to others.

A.J. Moore has been great to work with over the years on many different projects.

Guy came out on time and fixed a problem that we were convinced would be a long ordeal. Even fixed a separate problem that wasn't part of the service call. Would recommend!

No call ahead of time on the appointment they scheduled and I couldn't get anyone on the phone. They did show about an hour later and fixed everything per the home warranty just poor communication.

I’ve used them twice now and Jeremy has been extremely helpful. He went above and beyond my expectations. I will definitely use their services in the future!

The technicians Jesse and Jeremy came out on time, called ahead of time for dispatch, and fixed the problem quickly! They were professional and I definitely recommend! They also answered a few additional questions that I had so that was very helpful. Thanks guys!

Extremely rude and unprofessional. When I asked questions about the type of electrical problem we were having I was asked to “use my expertise” and explain it to the technician. When I simply wanted to understand what the problem was.

Techs could not figure out a wiring problem and referred me back to the warranty company for a refund. I still ended up paying the $100 fee for them to show up and basically say they can't fix.

I had another company come out the next week and fix our outlet with in a bout 2 hours.

Terrible service. I do not recommend. He did not fix the problem and disconnected a wire to lose power to our bedroom and closet. Would not come back to fix what he messed up. Had to hire another company to fix his mistake. More money out of our pocket.

Take WEEKS to respond. Then make excuses as to why they dont. They dont fully read emails to find out the issue either. They just give a generic reply. After going back and forth since JULY...they finally come out in SEPTEMBER...they show up for about 15 minutes check the outlets repair HALF and tell me its fine then leave. When I ask them to repair the rest as it wasnt done the first time they again ignore me for over a week, hang up when i call (then blame me claiming it was my line then went down) Becky is horrible. She is the one who ignores you for weeks. When you explain Friday afternoons work she will just say another date completely ignoring what you said. She is RUDE overall and now 4 MONTHS LATER the issue ISNT fixed and they are refusing to respond. I had to have the account sent to another company. Beware of this business.

Same as other reviews. They only care about warranty service fees. Ceiling fan bearing is broken, which is obvious. They don't mind writing it up as "operable" so they can do minimal work, show up late with no courtesy call and get paid.

Down the $100 from my warranty, because these crooks don't want to do their job.

So if you want the job done wrong. Call AJ Moore but I'm sorry if you do.

We have been working with AJ Moore Electric for about 1 year now. Becky and Heidi have been extremely helpful scheduling our jobs and getting them completed quickly. All of the installers have been great to work with and very knowledgeable. We love working with AJ Moore Electric!

I had the great pleasure of having Mike and Luke at my home today. They got my home back up and running. I can say they were the nicest and professional guys. Thank you all for your help and your office staff were top notch also. My grandbaby can play in her room again.

We contacted AJ Moore Electric through American Home Shield to look at our electrical panel because we had some corrosion on the main breaker. The electrician that they sent out took his time in looking at our panel, and answered our other questions related to a few other things that needed to be fixed. He ended submitting to AHS to see if our main breaker would be covered. We were so impressed with his professionalism and his willingness to take his time to look at our concerns and answer our questions that we will be going with them to add more space to our panel, and will most likely have them trench electricity to our garage this spring/summer. We will be using AJ Moore Electric for all of our electric needs even if it’s not covered by our warranty.